Medical Records Technician Jobs in USA with Visa Sponsorship
Medical Records Technician jobs attract visa sponsorship candidates with strong coding credentials and health information credentials. Employers filing H-1B visa or TN visa petitions need a role that meets specialty occupation standards, and AHIMA-certified technicians with a relevant bachelor's degree are best positioned to clear that bar.
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Get Access To All JobsINTRODUCTION
This position is Onsite. Our office is located at 75 Rowland Way, Suite 300, Novato, CA 94945.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive, and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.
This position is full-time (40 hours/week) Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours during training will be 8:00 am to 5:00 pm local time, Monday - Friday or will be aligned with your schedule.
PRIMARY RESPONSIBILITIES:
- Manage the intake of members or the admission/discharge information post notification
- Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
- Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
- Handle resolution/inquiries from members and/or providers
- Handle all document imaging
- You also must be able to work a flexible schedule that includes evening hours
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
REQUIRED QUALIFICATIONS:
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of customer service experience analyzing and solving customer problems
- Proficiency with Microsoft Word and Excel (ability to create, edit, save, and send documents and spreadsheets)
- Ability to work full-time (40 hours/week) Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime
PREFERRED QUALIFICATIONS:
- 3+ years of Medical Records management
- Experience working within the health care Industry and with health care insurance
- Experience working in a metric-driven work environment
- EPIC experience
- Clerical OR Administrative support background
SOFT SKILLS:
- Must be able to type and talk at the same time and navigate through multiple screens
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
INTRODUCTION
This position is Onsite. Our office is located at 75 Rowland Way, Suite 300, Novato, CA 94945.
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.
Like you, UnitedHealth Group is strong on innovation. And like you, we'll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive, and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have a chance to make an impact.
This position is full-time (40 hours/week) Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours during training will be 8:00 am to 5:00 pm local time, Monday - Friday or will be aligned with your schedule.
PRIMARY RESPONSIBILITIES:
- Manage the intake of members or the admission/discharge information post notification
- Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers
- Provide appropriate triage and care coordination notification cases for non-clinical assessment/intervention
- Handle resolution/inquiries from members and/or providers
- Handle all document imaging
- You also must be able to work a flexible schedule that includes evening hours
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
REQUIRED QUALIFICATIONS:
- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of customer service experience analyzing and solving customer problems
- Proficiency with Microsoft Word and Excel (ability to create, edit, save, and send documents and spreadsheets)
- Ability to work full-time (40 hours/week) Tuesday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime
PREFERRED QUALIFICATIONS:
- 3+ years of Medical Records management
- Experience working within the health care Industry and with health care insurance
- Experience working in a metric-driven work environment
- EPIC experience
- Clerical OR Administrative support background
SOFT SKILLS:
- Must be able to type and talk at the same time and navigate through multiple screens
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Get Access To All JobsTips for Finding Visa Sponsorship as a Medical Records Technician
Verify your credential meets specialty occupation
H-1B sponsorship requires the role to qualify as a specialty occupation, meaning a bachelor's degree in health information management or a related field is typically required. An RHIA credential from AHIMA strengthens that argument significantly with USCIS.
Target health systems with dedicated HIM departments
Large hospital networks and academic medical centers run structured HIM departments with HR teams experienced in work authorization. These employers file LCAs regularly, which means they already understand the DOL prevailing-wage process for your occupation.
Check prevailing wage tiers before accepting an offer
Use the OFLC Wage Search to look up the prevailing wage for your job title and location before negotiations. Your employer must certify they'll pay at least that amount in the LCA, so knowing the number protects you from underpayment scenarios.
Use Migrate Mate to find verified sponsoring employers
Search Migrate Mate for Medical Records Technician roles at employers with confirmed LCA filing history. This filters out postings from organizations that have never sponsored a work visa, saving you from applications that go nowhere.
Clarify coding software experience in your application
Employers sponsoring HIM roles often use ICD-10, CPT coding systems, or EHR platforms like Epic and Cerner. Matching your resume to the specific systems listed in the job posting strengthens both your candidacy and the employer's specialty occupation justification for USCIS.
Ask HR about PERM timing before your first day
If you're pursuing a green card through EB-3, PERM labor certification can take well over a year. Confirming early whether the employer has PERM experience and a process in place avoids committing to a role where permanent residence support isn't realistic.
Frequently Asked Questions
Does a Medical Records Technician role qualify for H-1B sponsorship?
It depends on how the employer structures the position. H-1B requires a specialty occupation, meaning the job must normally require a bachelor's degree in a specific field. If the employer can document that a degree in health information management or a related discipline is a standard requirement for the role, USCIS will generally accept it. An RHIA credential and a relevant bachelor's degree together make the strongest case.
Which visa types are realistic for Medical Records Technician candidates?
H-1B is the most common path for employer-sponsored candidates with a qualifying degree. TN status is available to Canadian and Mexican nationals if the role fits a listed USMCA profession, though HIM-specific roles require careful classification. F-1 students with a health information management degree may also use OPT or STEM OPT if the program carries a STEM-designated CIP code, giving up to 36 months of authorized employment before needing employer sponsorship.
How do I find employers who actively sponsor visas for this role?
Migrate Mate lists Medical Records Technician positions at employers with verified LCA filing history, so you can focus your applications on organizations that have already navigated the sponsorship process for similar roles. This is the fastest way to identify realistic opportunities without sifting through postings from employers with no sponsorship track record.
Is an associate degree enough for visa sponsorship as a Medical Records Technician?
An associate degree alone is unlikely to satisfy H-1B specialty occupation requirements, which generally demand a bachelor's degree or its equivalent. Some employers accept a combination of an associate degree plus substantial relevant experience, but USCIS scrutinizes these cases closely. Candidates with an RHIT credential and an associate degree may face a harder path than those with an RHIA and a four-year degree in health information management.
What happens to my work authorization if my H-1B sponsoring employer goes through layoffs?
If your employment ends while you're in H-1B status, you have a 60-day grace period to find a new employer, have a new petition filed, or take another action to maintain lawful status. A new employer can begin filing your H-1B transfer petition during that window, and you can start working once the new petition is filed and receipted. Acting immediately matters because the 60-day period doesn't pause for processing delays.
What is the prevailing wage requirement for sponsored Medical Records Technician jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.