Ombudsman Jobs in USA with Visa Sponsorship
Ombudsman positions in government agencies, healthcare systems, and large corporations can qualify for H-1B sponsorship when they require specialized knowledge in law, public policy, or organizational management. These roles typically need a bachelor's degree in relevant fields and demonstrate the analytical complexity required for specialty occupation classification. For detailed occupation requirements, see the O*NET profile.
See All Ombudsman JobsOverview
Showing 5 of 5+ ombudsman jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 5+ Ombudsman jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Ombudsman roles.
Get Access To All JobsSummary Statement
This position has three primary responsibilities within the PSC: act as the PSC legislative liaison, including drafting and reviewing legislation and advising the Executive Director on impacts of proposed legislation on the PSC and utility customers; manage the PSC website and social media accounts; and handle public utility complaints from customers or elected officials. The Ombudsman also represents the PSC staff in community meetings and may testify in legislative committee meetings.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Meets with individuals, citizen groups, state and federal legislators, representatives of business/industry and/or communities to discuss and demonstrate methods for meeting the regulations/legislation or understanding their impacts on communities and the decision making process. Directs clients to those sources within the agency and other agencies that can assist with technical questions and problems.
- Works with the Delaware Development Office, Small Business Association, (local, regional and national offices), the Department of Commerce, various other federal agencies and private sector financial institutions to assist individuals, businesses and industry in locating financing of retrofits, etc. as required by legislation/regulations.
- Drafts legislation; facilitates and promotes citizen participation in the development of new or revised legislation/regulation and permitting.
- Conducts studies to evaluate the economic impact resulting from various legislation; prepares reports concerning economic impacts and the effectiveness of various programs designed to assist impacted parties.
- Maintains close contact with peers throughout the country to compare methods for compliance, funding, legislation/regulation, communication, etc.
- Participates in regulatory proceedings and special projects as directed by a Director or Cabinet Secretary.
JOB REQUIREMENTS for Ombudsman
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Three years experience in public relations, media relations or communications such as establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
- Three years experience in program evaluation which includes evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
- Three years experience in recommending alternatives, improvements, courses of action and other changes based on findings.
- Six months experience in developing policies or procedures.
- Six months experience in interacting with legislators, cabinet officials or interest groups as a liaison.
- Six months experience in interpreting public utility laws, rules, regulations, standards, policies and procedures.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
Summary Statement
This position has three primary responsibilities within the PSC: act as the PSC legislative liaison, including drafting and reviewing legislation and advising the Executive Director on impacts of proposed legislation on the PSC and utility customers; manage the PSC website and social media accounts; and handle public utility complaints from customers or elected officials. The Ombudsman also represents the PSC staff in community meetings and may testify in legislative committee meetings.
Essential Functions
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Meets with individuals, citizen groups, state and federal legislators, representatives of business/industry and/or communities to discuss and demonstrate methods for meeting the regulations/legislation or understanding their impacts on communities and the decision making process. Directs clients to those sources within the agency and other agencies that can assist with technical questions and problems.
- Works with the Delaware Development Office, Small Business Association, (local, regional and national offices), the Department of Commerce, various other federal agencies and private sector financial institutions to assist individuals, businesses and industry in locating financing of retrofits, etc. as required by legislation/regulations.
- Drafts legislation; facilitates and promotes citizen participation in the development of new or revised legislation/regulation and permitting.
- Conducts studies to evaluate the economic impact resulting from various legislation; prepares reports concerning economic impacts and the effectiveness of various programs designed to assist impacted parties.
- Maintains close contact with peers throughout the country to compare methods for compliance, funding, legislation/regulation, communication, etc.
- Participates in regulatory proceedings and special projects as directed by a Director or Cabinet Secretary.
JOB REQUIREMENTS for Ombudsman
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Three years experience in public relations, media relations or communications such as establishing and promoting a positive image with the public and informing or influencing specific audiences using internal and external communications such as public forums, journalism, writing, marketing, advertising, promotions, or special events.
- Three years experience in program evaluation which includes evaluating programs and services to identify problems, determine compliance and evaluate the effectiveness and efficiency to ensure program goals and overall objectives are met.
- Three years experience in recommending alternatives, improvements, courses of action and other changes based on findings.
- Six months experience in developing policies or procedures.
- Six months experience in interacting with legislators, cabinet officials or interest groups as a liaison.
- Six months experience in interpreting public utility laws, rules, regulations, standards, policies and procedures.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.
Benefits
To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/
Selection Process
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. You may also call (302) 739-5458 or email DHR_ADAConcerns@delaware.gov for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
How to Get Visa Sponsorship in Ombudsman
Emphasize analytical and investigative complexity
Document how your ombudsman role requires specialized analytical skills, investigation methodologies, and complex decision-making processes that demonstrate the intellectual rigor needed for H-1B specialty occupation requirements.
Highlight degree-specific knowledge requirements
Show how the position specifically requires knowledge gained through a bachelor's degree in law, public administration, social work, or related field, not just general customer service experience.
Target government agencies and large institutions
Focus on federal agencies, state governments, major healthcare systems, and large corporations that have established ombudsman programs and experience with H-1B sponsorship processes for specialized positions.
Document policy interpretation responsibilities
Emphasize how the role involves interpreting complex regulations, policies, and procedures rather than basic complaint resolution, showing the specialized knowledge required for the position's analytical components.
Show independence and authority requirements
Highlight how ombudsman positions require independent judgment, authority to make recommendations, and ability to interface with senior management, demonstrating the professional-level responsibilities needed for sponsorship.
Prepare for specialty occupation scrutiny
Be ready to address USCIS concerns about whether ombudsman work requires specialized knowledge, particularly if the role involves significant customer service components that might not qualify.
Ombudsman jobs are hiring across the US. Find yours.
Find Ombudsman JobsSee all 5+ Ombudsman jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Ombudsman roles.
Get Access To All JobsFrequently Asked Questions
What degree do I need for H-1B sponsorship as an ombudsman?
Most sponsored ombudsman positions require a bachelor's degree in law, public administration, social work, political science, or a related field. The key is showing that your degree directly relates to the analytical and policy interpretation aspects of the role, not general complaint resolution skills.
Do ombudsman roles qualify as specialty occupations for H-1B?
It depends on the specific job duties and requirements. Ombudsman positions that involve complex policy analysis, regulatory interpretation, and specialized investigation methodologies can qualify. However, roles focused primarily on basic customer service or complaint forwarding may face USCIS scrutiny and potential denials.
Which employers are most likely to sponsor ombudsman positions?
Federal and state government agencies, major healthcare systems, large insurance companies, and established corporations with formal ombudsman programs are most likely to sponsor. These employers typically have experience with H-1B processes and understand how to position ombudsman roles as specialty occupations.
How do I strengthen my ombudsman H-1B petition?
Focus on documenting the analytical complexity of your role, including policy interpretation, investigation methodology, and specialized knowledge requirements. Provide detailed job descriptions that emphasize degree-specific skills rather than general customer service abilities, and include evidence of the position's professional-level responsibilities and independence.
Are ombudsman positions cap-exempt for H-1B?
Government agency ombudsman positions are typically cap-exempt if the employer qualifies as a government entity. Hospital and university ombudsman roles may also be cap-exempt. Private sector ombudsman positions are usually subject to the H-1B cap unless the employer has a qualifying nonprofit or research affiliation.
What is the prevailing wage requirement for sponsored Ombudsman jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.
See which Ombudsman employers are hiring and sponsoring visas right now.
Search Ombudsman Jobs