Onsite Manager Jobs in USA with Visa Sponsorship
Onsite Manager roles sit at the intersection of operations leadership and hands-on workforce coordination, making them viable for H-1B visa, TN visa, and EB-3 sponsorship when the employer can document a specialty occupation or skilled-worker need. Many staffing firms and logistics companies sponsor this title regularly through PERM labor certification.
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Get Access To All JobsINTRODUCTION
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
LOCATION
Must be local to Troy, MI/ Metro-Detroit - Regular Onsite required
ABOUT THE JOB YOU'RE CONSIDERING
Capgemini is seeking a Senior Service Delivery Manager - (Hands-On SAP Onsite Lead) to serve as the key bridge between customer stakeholders and the Capgemini SAP delivery organization. This role requires a strong combination of hands-on SAP experience, service delivery leadership, technical understanding, customer management, and cross-functional team orchestration.
The successful candidate will take ownership of day-to-day SAP RUN operations, lead complex production issues through resolution, and coordinate across onsite, offshore, functional, technical, integration, Basis, infrastructure, and other connected enterprise application teams. This individual must be comfortable operating in high-pressure environments and able to quickly translate business impact into the technical actions needed to restore and stabilize service.
YOUR ROLE
- Serve as the primary onsite bridge between customer stakeholders and the Capgemini SAP delivery organization.
- Own day-to-day SAP RUN operations, including incidents, escalations, problem resolution, enhancements, and production support priorities.
- Provide hands-on leadership during critical production incidents, establishing clear ownership, priorities, escalation paths, and recovery actions.
- Coordinate SAP functional, technical, integration, Basis, infrastructure, offshore, and connected enterprise application teams to drive issues through resolution.
- Lead investigation of complex incidents where the failure domain may not be immediately clear, helping teams isolate whether issues originate within SAP applications, integrations, infrastructure, databases, networks, middleware, hosting/cloud environments, or connected systems.
- Translate business impact into actionable technical priorities while ensuring customer stakeholders receive clear, proactive, and timely communication.
- Maintain accountability for issues from initial identification through resolution, stabilization, and appropriate follow-up.
- Partner with functional and technical teams to assess enhancements and changes, considering business requirements, solution impacts, integrations, production stability, and delivery dependencies.
- Coordinate priorities and execution across onsite and offshore teams to maintain service quality and delivery commitments.
- Develop a deep understanding of the customer's functional and technical environment to become an effective and trusted point of leadership.
- Drive collaboration among teams rather than allowing complex production issues to remain isolated within individual technical or functional workstreams.
- Build strong working relationships with customer stakeholders while maintaining ownership, transparency, and accountability throughout the service delivery lifecycle.
YOUR SKILLS AND EXPERIENCE
- 12+ years of hands-on SAP service delivery experience, with strong experience in AMS, production support, client-facing delivery, and people leadership.
- Broad SAP cross-module exposure with working knowledge of integrations, production support, change management, and enhancement delivery.
- Demonstrated ability to lead complex production incidents and troubleshoot issues spanning multiple SAP functional and technical teams.
- Strong working knowledge of SAP Basis and technical operations, including hosting/cloud environments, networks, databases, interfaces, middleware, and infrastructure.
- Ability to use technical knowledge to orchestrate specialist teams, identify potential failure domains, challenge assumptions, and drive structured troubleshooting of complex production incidents.
- Strong understanding of the relationships and dependencies between SAP applications, integrations, infrastructure, and other connected enterprise applications.
- Demonstrated ability to quickly learn the functional and technical details of a customer environment and apply that knowledge to service delivery and issue resolution.
- Strong problem-solving and decision-making capabilities, particularly in high-pressure, business-critical production situations.
- Strong customer-facing communication skills with the ability to translate between business impact and technical issues.
- Proven ownership and accountability for customer relationships, escalations, service issues, and resolution management.
- Strong collaboration and orchestration skills across onsite, offshore, functional, technical, integration, Basis, and infrastructure teams.
- Ability to communicate confidently with both business and technical stakeholders and ensure the appropriate teams are mobilized based on business impact and technical findings.
- Strong leadership and people management skills within globally distributed SAP delivery environments.
- Bachelor’s degree required.
COMPENSATION
- The base compensation range for this role in the posted location is: $98,397-$233,248
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
BENEFITS
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
IMPORTANT NOTICE
Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
DISCLAIMERS
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
INTRODUCTION
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
LOCATION
Must be local to Troy, MI/ Metro-Detroit - Regular Onsite required
ABOUT THE JOB YOU'RE CONSIDERING
Capgemini is seeking a Senior Service Delivery Manager - (Hands-On SAP Onsite Lead) to serve as the key bridge between customer stakeholders and the Capgemini SAP delivery organization. This role requires a strong combination of hands-on SAP experience, service delivery leadership, technical understanding, customer management, and cross-functional team orchestration.
The successful candidate will take ownership of day-to-day SAP RUN operations, lead complex production issues through resolution, and coordinate across onsite, offshore, functional, technical, integration, Basis, infrastructure, and other connected enterprise application teams. This individual must be comfortable operating in high-pressure environments and able to quickly translate business impact into the technical actions needed to restore and stabilize service.
YOUR ROLE
- Serve as the primary onsite bridge between customer stakeholders and the Capgemini SAP delivery organization.
- Own day-to-day SAP RUN operations, including incidents, escalations, problem resolution, enhancements, and production support priorities.
- Provide hands-on leadership during critical production incidents, establishing clear ownership, priorities, escalation paths, and recovery actions.
- Coordinate SAP functional, technical, integration, Basis, infrastructure, offshore, and connected enterprise application teams to drive issues through resolution.
- Lead investigation of complex incidents where the failure domain may not be immediately clear, helping teams isolate whether issues originate within SAP applications, integrations, infrastructure, databases, networks, middleware, hosting/cloud environments, or connected systems.
- Translate business impact into actionable technical priorities while ensuring customer stakeholders receive clear, proactive, and timely communication.
- Maintain accountability for issues from initial identification through resolution, stabilization, and appropriate follow-up.
- Partner with functional and technical teams to assess enhancements and changes, considering business requirements, solution impacts, integrations, production stability, and delivery dependencies.
- Coordinate priorities and execution across onsite and offshore teams to maintain service quality and delivery commitments.
- Develop a deep understanding of the customer's functional and technical environment to become an effective and trusted point of leadership.
- Drive collaboration among teams rather than allowing complex production issues to remain isolated within individual technical or functional workstreams.
- Build strong working relationships with customer stakeholders while maintaining ownership, transparency, and accountability throughout the service delivery lifecycle.
YOUR SKILLS AND EXPERIENCE
- 12+ years of hands-on SAP service delivery experience, with strong experience in AMS, production support, client-facing delivery, and people leadership.
- Broad SAP cross-module exposure with working knowledge of integrations, production support, change management, and enhancement delivery.
- Demonstrated ability to lead complex production incidents and troubleshoot issues spanning multiple SAP functional and technical teams.
- Strong working knowledge of SAP Basis and technical operations, including hosting/cloud environments, networks, databases, interfaces, middleware, and infrastructure.
- Ability to use technical knowledge to orchestrate specialist teams, identify potential failure domains, challenge assumptions, and drive structured troubleshooting of complex production incidents.
- Strong understanding of the relationships and dependencies between SAP applications, integrations, infrastructure, and other connected enterprise applications.
- Demonstrated ability to quickly learn the functional and technical details of a customer environment and apply that knowledge to service delivery and issue resolution.
- Strong problem-solving and decision-making capabilities, particularly in high-pressure, business-critical production situations.
- Strong customer-facing communication skills with the ability to translate between business impact and technical issues.
- Proven ownership and accountability for customer relationships, escalations, service issues, and resolution management.
- Strong collaboration and orchestration skills across onsite, offshore, functional, technical, integration, Basis, and infrastructure teams.
- Ability to communicate confidently with both business and technical stakeholders and ensure the appropriate teams are mobilized based on business impact and technical findings.
- Strong leadership and people management skills within globally distributed SAP delivery environments.
- Bachelor’s degree required.
COMPENSATION
- The base compensation range for this role in the posted location is: $98,397-$233,248
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
BENEFITS
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
IMPORTANT NOTICE
Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
DISCLAIMERS
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
See all Onsite Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Onsite Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as an Onsite Manager
Frame your credentials around specialty occupation
Onsite Manager roles face more RFE risk than technical titles because USCIS scrutinizes whether the job genuinely requires a bachelor's degree. Build a credential file that ties your degree field directly to the operational, analytical, or workforce-planning duties in the job description.
Target staffing firms with PERM history
Staffing and logistics companies that place contingent workforces regularly file PERM labor certifications for Onsite Manager titles. These employers already understand the DOL recruitment and prevailing-wage documentation process, which shortens your path from offer to petition.
Search verified sponsoring employers on Migrate Mate
Use Migrate Mate to find employers with confirmed LCA or PERM filing history for operations and site management roles. This filters out companies that say they sponsor but have no DOL filing record behind the claim.
Verify your prevailing wage tier before negotiating
Onsite Manager salaries vary sharply by industry and geography, and the DOL assigns a wage level that must appear on your LCA. Run your location and job duties through the OFLC Wage Search before accepting an offer to confirm the employer's figure meets the Level I or II minimum.
Clarify H-1B portability rules when switching employers
If you're already in H-1B status and changing to a new Onsite Manager role, your new employer can file a new petition and you can start working once it's submitted. You don't need to wait for USCIS approval before your first day, so negotiate your start date accordingly.
Get your degree equivalency documented early
If your Onsite Manager experience spans multiple industries or your degree is from outside the U.S., get a credential evaluation from a NACES-member service before the employer files. USCIS will expect the evaluation to map your qualifications to a U.S. bachelor's in a relevant field.
Frequently Asked Questions
Does an Onsite Manager role qualify as a specialty occupation for H-1B?
It depends on how the employer defines the position. USCIS requires that the role normally needs a bachelor's degree in a specific field, not just any degree. Onsite Manager titles that include workforce analytics, compliance oversight, or logistics systems work are stronger candidates than purely supervisory roles. The employer's internal job description and industry norms both factor into USCIS's assessment.
Which visa types do Onsite Manager candidates most commonly use?
H-1B is the most common path for degreed candidates, though it requires surviving the annual lottery and employer sponsorship. TN is available to Canadian and Mexican nationals if the role maps to a qualifying USMCA profession such as industrial engineer or management consultant. EB-3 green card sponsorship through PERM is a realistic alternative for employers willing to commit to permanent residency filing, particularly in staffing and logistics.
Do Onsite Manager employers typically sponsor green cards?
Some do, particularly large staffing firms and third-party logistics providers that have established immigration programs. EB-3 skilled worker sponsorship through PERM labor certification is the most common route. The employer must demonstrate through DOL-required recruitment that no qualified U.S. worker is available, which adds several months to the timeline before USCIS even sees the petition.
Where can I find Onsite Manager jobs where the employer already sponsors visas?
Migrate Mate lists Onsite Manager and operations management roles from employers with verified sponsorship history, so you're not guessing which companies will actually file. Searching there saves time compared to applying broadly and asking about sponsorship late in the process.
What degree does an Onsite Manager need to qualify for H-1B sponsorship?
USCIS looks for a bachelor's degree in a field directly related to the role's core duties. Business administration, supply chain management, industrial engineering, and operations management are the most defensible fields. A general business degree may pass if the job description emphasizes analytical or systems-based responsibilities, but it creates more RFE exposure than a targeted technical degree aligned to the employer's industry.
What is the prevailing wage requirement for sponsored Onsite Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.