Parts Advisor Jobs in USA with Visa Sponsorship
Parts Advisor roles at U.S. auto dealerships and distributors can qualify for H-2B visa or H-1B visa sponsorship depending on your degree and the employer's need. Sponsors typically file a Labor Condition Application before you start, and your inventory management credentials travel well across borders.
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Get Access To All JobsINTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
INTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
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Get Access To All JobsTips for Finding Parts Advisor Jobs
Document your parts inventory certifications early
Gather transcripts, vendor certifications (OEM training, dealer group credentials), and employment letters that quantify your parts management scope. Consular officers and sponsoring employers both need evidence your skills match the role's technical requirements.
Identify dealership groups with multi-state operations
Large automotive dealer groups that operate across multiple states file H-2B or H-1B petitions more routinely than single-location dealers. Target groups with dedicated HR departments, since they already have immigration counsel on retainer and move faster through filing.
Verify the prevailing wage tier before negotiating
Use the OFLC Wage Search to look up the wage level for Parts Advisor roles in your target metro before accepting an offer. Your offered salary must meet the LCA-certified prevailing wage, so knowing the floor puts you in a stronger negotiating position.
Clarify H-2B versus H-1B eligibility with your employer
H-2B covers temporary non-agricultural work and suits seasonal service-department surges, but it caps at 66,000 annually and requires proving no available U.S. workers. If your role requires a directly related bachelor's degree, H-1B may be the right path instead.
Search Migrate Mate for verified sponsoring employers
Many parts advisor job postings don't advertise visa sponsorship openly. Migrate Mate surfaces employers with verified LCA filing history by role and city, so you can focus your applications on dealerships and distributors already set up to sponsor.
Get the LCA filed before your start date
Your employer must have a certified LCA from DOL before you begin work. Confirm with HR that the LCA is submitted and certified, not just in progress. Working before certification, even a single day, creates a compliance violation that USCIS can use to deny the petition.
Frequently Asked Questions
Does a Parts Advisor role qualify as a specialty occupation for H-1B?
It depends on how the employer defines the position. A standard dealership parts counter role typically doesn't require a bachelor's degree in a specific field, so it's unlikely to meet the H-1B visa specialty occupation standard. However, a parts advisor role at a wholesale distributor or OEM parts operation that formally requires a degree in supply chain, logistics, or business administration may qualify. USCIS evaluates the job duties and the degree requirement, not the job title alone.
Which visa is most commonly used to sponsor Parts Advisor roles?
H-2B is the most common path for Parts Advisors at dealerships with seasonal service-department demand, such as summer and holiday peaks. Because H-2B requires the employer to demonstrate a temporary or seasonal need and recruit U.S. workers first through DOL, the process is more burdensome than H-1B but doesn't require a specialty occupation. The annual cap of 66,000 slots fills quickly, so timing matters.
How do I find dealerships that sponsor visas for Parts Advisors?
Migrate Mate lists employers with verified sponsorship filing history, searchable by role and location. You can browse Parts Advisor positions from dealerships and distributors that have already navigated the sponsorship process, which saves significant time compared to cold-applying and asking HR if they sponsor.
Will my overseas automotive or OEM certifications count toward sponsorship eligibility?
Foreign certifications from manufacturers like Toyota, BMW, or Ford are recognized by U.S. dealership networks and strengthen your candidacy, but they don't replace the degree requirement for H-1B. For H-2B sponsorship, employer-recognized credentials carry more weight because the standard is occupational skill, not academic qualification. Bring official documentation and translation if the certificates aren't issued in English.
Can a Parts Advisor on H-2B change employers mid-status?
H-2B status is tied to the specific employer named in the approved petition. If you want to move to a different dealership, the new employer must file a fresh H-2B petition and receive approval before you start. Unlike H-1B portability, there's no provision that lets you begin work while the new petition is pending, so a gap in authorization is a real risk.
What is the prevailing wage requirement for sponsored Parts Advisor jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.