Passenger Agent Jobs in USA with Visa Sponsorship
Passenger Agent roles at airlines, airports, and ground handling companies regularly sponsor H-1B visa, TN visa, and other work visas for customer service and operations positions. These roles typically require a bachelor's degree in hospitality, business, or related fields, with multilingual candidates having stronger sponsorship prospects. For detailed occupation requirements, see the O*NET profile.
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Location: United States, Georgia, Atlanta
Corp. Safety, Security & Compliance
27-Mar-2026
Ref #: 31686
How you'll help us Keep Climbing
The Passenger Facilitation Co-op will help:
- Provide process engineering and internal consulting services
- Participate in data collection efforts for projects that impact cross-functional departments
- Measure and analyze current the TSA and Customs and Border Protection wait time performance
- Identify and implement improvements to existing processes to increase efficiency, productivity, and performance
- Recommend ideas for new ways to provide optimal customer experience
- Evaluate impact of proposed operational changes
- Write and manage various data queries using VBA and SQL
- Practice safety conscious behaviors in all operational processes and procedures
Successful candidates will have the opportunity to learn from an Industrial Engineer as well as a team with diverse backgrounds through mentorship, professional development, knowledge sharing, and exposure to industry best practices. Additionally, co-ops will apply academic concepts in real-world settings including, statistical analysis, process flow analysis, modeling, and database management.
What you need to succeed
- Must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution.
- At least a 3.0 GPA on a 4-point scale.
- Must be available to work on a full-time basis for 3 alternating semesters: Fall 2026, Summer 2027, and Spring 2028.
- This position requires student to work for 3 alternating semesters. Student cannot actively take any courses (inclusive of online or in-person) and work as a Co-op/Intern at the same time, which may delay graduation by 1-2 semesters.
- Must be able to work onsite in our Atlanta, GA office for the duration of the Co-op.
- Must have a strong knowledge of Microsoft Excel, SQL and data collection methodologies.
- Self-sufficient and complete assignments with minimal supervision.
- Detail oriented and perform well under pressure.
- Eager to accept responsibility and create value-added projects.
- Demonstrate flexibility in a fast-paced environment.
- Demonstrate a professional demeanor when interacting with all levels of the organization.
- Must be willing to travel for business up to 10% of the time (domestic and/or international).
- Exhibit strong written and verbal communication skills.
- Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation. This position is intended to provide educational and professional work experience to prepare the student for the workforce.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge
- Preferred majors in Industrial Engineering or related field.
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Get Access To All JobsTips for Finding Passenger Agent Jobs
Target major airlines and international airports
Delta, United, American Airlines, and major hub airports like LAX, JFK, and O'Hare frequently sponsor visas for passenger service roles, especially for candidates with language skills and customer service experience.
Emphasize multilingual abilities in applications
Airlines value passenger agents who speak multiple languages for international routes. Highlight specific languages and any customer service experience with diverse populations to strengthen your sponsorship case.
Consider ground handling companies as entry points
Companies like Swissport, Dnata, and Menzies Aviation often hire passenger agents and may be more willing to sponsor visas than airlines themselves, providing pathway to airline careers.
Apply during peak travel seasons
Summer and holiday seasons create higher demand for passenger agents. Timing applications before these busy periods can improve sponsorship chances as companies prepare for increased passenger volume.
Pursue airport-specific certifications
SIDA badges, AVSEC training, and dangerous goods certifications demonstrate commitment to aviation industry. These credentials can differentiate candidates and justify visa sponsorship to potential employers.
Network through aviation industry associations
Join organizations like Airports Council International or local aviation groups. Many passenger agent positions are filled through industry connections rather than public job postings, especially sponsored roles.
Frequently Asked Questions
Do passenger agent roles qualify for H-1B visa sponsorship?
Yes, but the position must require a bachelor's degree and involve specialized duties beyond basic customer service. Airlines typically frame sponsored passenger agent roles around operations coordination, international passenger processing, or multilingual customer relations to meet specialty occupation requirements.
How to find Passenger Agent jobs with visa sponsorship?
Use Migrate Mate to search specifically for Passenger Agent positions with visa sponsorship. Focus on airlines, airports, cruise lines, and ground transportation companies that frequently sponsor H-1B visa, L-1 visa, or other work visas for customer service roles. These employers often need bilingual agents and are willing to sponsor qualified international candidates for passenger handling positions.
What degree requirements do airlines have for sponsored passenger agent positions?
Most airlines require a bachelor's degree in hospitality management, business administration, communications, or related fields for sponsored roles. Some accept aviation management or tourism degrees. The degree requirement helps establish the position as a specialty occupation for H-1B purposes.
Which airlines are most likely to sponsor passenger agents?
International carriers like United, Delta, American Airlines, and foreign airlines with U.S. operations (Emirates, Lufthansa, British Airways) sponsor more frequently. They often need agents for specific language capabilities or specialized international passenger processing that justifies visa sponsorship costs.
Can passenger agents transfer their visa sponsorship between airlines?
Yes, but the new employer must file a new H-1B petition. The process is easier if both roles involve similar duties and degree requirements. Ground handling companies and airlines often accept transfers since passenger service skills are transferable across aviation employers.
What are the approval rates for passenger agent H-1B applications?
Approval rates vary significantly based on how the role is positioned. Airlines that emphasize specialized duties like international regulations compliance or multilingual customer relations see higher approval rates than those presenting basic customer service roles. Detailed job descriptions focusing on complexity improve success rates.
What is the prevailing wage requirement for sponsored Passenger Agent jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.