Service Delivery Manager Jobs in USA with Visa Sponsorship
Service Delivery Managers are regularly sponsored for H-1B visa and L-1 visas by large IT services firms and enterprise tech companies. Most roles require a bachelor's degree in information technology, business, or a related field to qualify as a specialty occupation. For detailed occupation requirements, see the O*NET profile.
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Get Access To All JobsService Delivery Manager - Finance & Accounting (F&A)
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities
- Lead and deliver end-to-end Workday Financials implementations covering AP, AR, Procurement, Banking & Settlement, and Business Assets.
- Manage and resolve AMS support tickets related to Workday Finance modules — triage, root cause analysis, and resolution documentation.
- Own the Financial Data Model (FDM) design — worktags, cost centres, ledger accounts, and spend categories.
- Configure Business Process Frameworks (BPFs), approval workflows, and security role assignments aligned to client requirements.
- Lead client-facing discovery workshops, FIT/GAP sessions, and UAT planning activities.
- Build and maintain Workday financial reports using Report Writer, Composite Reports, and Prism Analytics.
- Mentor and guide junior consultants across the offshore and onshore delivery team.
- Drive EIB data migration activities including template design, data validation, and reconciliation.
Minimum Qualifications
- 6+ years of overall experience in Finance / ERP consulting; minimum 4 years hands-on in Workday Financials.
- Active Workday Pro Certification in Financial Management or a related Workday Finance module.
- Hands-on experience with at least 2 full-cycle Workday Finance implementations from discovery through go-live.
- Strong functional knowledge of R2R (Record-to-Report), P2P (Procure-to-Pay), and financial reporting processes.
- CA / CPA / MBA Finance or equivalent finance qualification preferred.
Preferred Qualifications/ Skills
- Experience with Workday Prism Analytics, Accounting Center, and Adaptive Planning.
- Familiarity with Workday integrations — EIB, Studio, RaaS, REST/SOAP APIs.
- Exposure to third-party AP automation tools.
- Prior experience at a Big 4, Tier-1 SI, or Workday AMS partner.
- Knowledge of R2R automation and close management tools.
- Strong client-facing communication, stakeholder management, and presentation skills.
- Exposure to Workday AI features such as Workday Illuminate, Planning Agent, or Supplier Contracts Agent is a plus.
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
Certified Financial Services Auditor (CFSA) - Chamber of Financial Auditors of Romania, Certified Treasury Professional (CTP) - Instituto Nacional de Aprendizaje
Required Skills
People Leadership, Program Management, Stakeholder Management, Strategic Planning
Language
English (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
Finance & Accounting (F&A)
Remote Type -
Hybrid
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
66,500 to 83,500 USD
Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Service Delivery Manager - Finance & Accounting (F&A)
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities
- Lead and deliver end-to-end Workday Financials implementations covering AP, AR, Procurement, Banking & Settlement, and Business Assets.
- Manage and resolve AMS support tickets related to Workday Finance modules — triage, root cause analysis, and resolution documentation.
- Own the Financial Data Model (FDM) design — worktags, cost centres, ledger accounts, and spend categories.
- Configure Business Process Frameworks (BPFs), approval workflows, and security role assignments aligned to client requirements.
- Lead client-facing discovery workshops, FIT/GAP sessions, and UAT planning activities.
- Build and maintain Workday financial reports using Report Writer, Composite Reports, and Prism Analytics.
- Mentor and guide junior consultants across the offshore and onshore delivery team.
- Drive EIB data migration activities including template design, data validation, and reconciliation.
Minimum Qualifications
- 6+ years of overall experience in Finance / ERP consulting; minimum 4 years hands-on in Workday Financials.
- Active Workday Pro Certification in Financial Management or a related Workday Finance module.
- Hands-on experience with at least 2 full-cycle Workday Finance implementations from discovery through go-live.
- Strong functional knowledge of R2R (Record-to-Report), P2P (Procure-to-Pay), and financial reporting processes.
- CA / CPA / MBA Finance or equivalent finance qualification preferred.
Preferred Qualifications/ Skills
- Experience with Workday Prism Analytics, Accounting Center, and Adaptive Planning.
- Familiarity with Workday integrations — EIB, Studio, RaaS, REST/SOAP APIs.
- Exposure to third-party AP automation tools.
- Prior experience at a Big 4, Tier-1 SI, or Workday AMS partner.
- Knowledge of R2R automation and close management tools.
- Strong client-facing communication, stakeholder management, and presentation skills.
- Exposure to Workday AI features such as Workday Illuminate, Planning Agent, or Supplier Contracts Agent is a plus.
Qualifications
Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance
Certifications
Certified Financial Services Auditor (CFSA) - Chamber of Financial Auditors of Romania, Certified Treasury Professional (CTP) - Instituto Nacional de Aprendizaje
Required Skills
People Leadership, Program Management, Stakeholder Management, Strategic Planning
Language
English (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
Finance & Accounting (F&A)
Remote Type -
Hybrid
Work Shift -
Day Job (United States of America)
The approximate annual base compensation range for this position is:
66,500 to 83,500 USD
Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
See all 163+ Service Delivery Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Delivery Manager roles.
Get Access To All JobsTips for Finding Visa Sponsorship as a Service Delivery Manager
Target IT services and consulting firms first
Large IT services companies like Infosys, Wipro, TCS, and Cognizant file high volumes of H-1B petitions annually and have established sponsorship pipelines for Service Delivery Manager roles. They're among the most consistent sponsors in this category.
Tie your degree directly to the role
USCIS requires a specific degree field for specialty occupation approval. A degree in IT, computer science, business information systems, or engineering management aligns most cleanly. General business degrees can work but require stronger supporting documentation from the employer.
ITIL certification strengthens your petition
ITIL Foundation or Practitioner certification signals specialized knowledge that supports a specialty occupation argument. Include it prominently in your resume and ensure the employer references it in the LCA and support letter when filing your petition.
L-1 is a realistic path if you're already with a multinational
If you're employed by a global company and managing service delivery in another country, an intracompany L-1A or L-1B transfer may be available. This bypasses the H-1B lottery entirely and has faster processing for qualifying managerial roles.
Highlight cross-functional scope in your offer letter
USCIS scrutinizes Service Delivery Manager roles for specialty occupation status. An offer letter that specifies technical oversight, SLA management, and systems integration responsibilities frames the role as requiring specialized knowledge, not general management.
Ask about sponsorship timeline before accepting an offer
H-1B cap-subject petitions can only be filed once per year, with an October 1 start date at the earliest. Confirm whether the employer will file with premium processing and whether they cover legal fees before you commit to the role.
Frequently Asked Questions
Does a Service Delivery Manager role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS requires the role to normally require a bachelor's degree or higher in a specific field. Service Delivery Manager petitions are more likely to be approved when the job duties emphasize technical systems oversight, ITIL-based service frameworks, or IT infrastructure management rather than general client relationship work. Employers with a strong support letter and clear degree requirement in the job description have a materially better approval record.
Which visa types are most commonly used to sponsor Service Delivery Managers?
H-1B visa is the most common path for new hires. L-1A is frequently used for internal transfers from multinational companies, particularly when the role involves managing a team, since L-1A covers managers and executives. TN visa eligibility doesn't apply to this title. O-1 visa is possible but rare, as it requires demonstrating extraordinary ability, which is a high bar for most service delivery professionals.
What degree field is most likely to support a Service Delivery Manager H-1B petition?
Information technology, computer science, management information systems, or engineering management are the strongest matches. Business administration degrees can qualify if the employer's support letter connects the specific business coursework to the technical demands of the role. A degree in an unrelated field, combined with years of experience, is harder to defend under the specialty occupation standard but isn't automatically disqualifying if framed carefully.
How can I find Service Delivery Manager jobs that offer visa sponsorship?
Migrate Mate filters job listings specifically for roles open to visa sponsorship, which saves significant time compared to applying broadly and asking about sponsorship after the fact. IT services firms and enterprise software companies account for the majority of sponsored postings in this category, so filtering by industry is a useful starting point when browsing on Migrate Mate.
Can a Service Delivery Manager on H-1B change employers mid-status?
Yes. H-1B portability allows you to start working for a new employer as soon as they file an H-1B transfer petition on your behalf, provided your current H-1B was lawfully approved and you haven't fallen out of status. You don't need to wait for the new petition to be approved before starting. The new employer must file before your current status expires, and the role must still qualify as a specialty occupation.
What is the prevailing wage requirement for sponsored Service Delivery Manager jobs?
U.S. employers sponsoring a visa must pay at least the prevailing wage, which is what workers in the same role, area, and experience level typically earn. The Department of Labor sets this rate to make sure companies aren't hiring foreign workers simply because they'd accept lower pay than a U.S. worker. It varies by job title, location, and experience. You can look up current prevailing wage rates for any occupation and location using the OFLC Wage Search page.