Workforce Management Specialist Jobs in Virginia
Workforce Management Specialist jobs in Virginia are concentrated in Northern Virginia, Richmond, and the Hampton Roads region, where federal contractors, large financial services firms, and defense-sector employers keep demand steady across seniority levels. Booz Allen Hamilton, Capital One, and Leidos are among the established Virginia employers who consistently hire for workforce planning, scheduling optimization, and labor analytics. Contact center management and workforce analytics are the most in-demand specialties across the state. See the openings below and apply to the ones that match your experience.
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See related jobsMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Senior Workforce Management Analyst is a senior individual contributor responsible for leading complex workforce management initiatives related to company separation, with a key focus on enabling the transition from ADP to Dayforce.
This role combines deep functional WFM expertise with strong IT project management capabilities to deliver system transformation, labor optimization, and operational excellence across distribution center operations.
The position requires ownership of enterprise-level initiatives including requirements gathering, system design support, end-to-end testing, and stakeholder alignment across HR, IT, Operations, and Finance.
Scope of Role
- Own separation related requirements through build activities related to end-to-end workforce management processes including forecasting, scheduling, and labor analytics
- Lead large-scale system initiatives of ADP to Dayforce transition
- Translate business needs into structured requirements for system configuration and development
- Operate independently to solve complex problems
- Influence cross-functional partners to drive outcomes
Key Responsibilities
System Transition & IT Project Leadership (ADP Dayforce)
- Lead business readiness activities supporting migration from ADP to Dayforce
- Collect and validate business requirements
- Partner with IT, HRIS, Operations, and vendors to translate requirements into solutions
Testing & Quality Assurance
- User Acceptance Testing (UAT)
- End-to-end system testing
- Smoke testing and validation
- Provide post go live hypercare support
Project & Program Management
- Manage multiple separation initiatives with timelines and deliverables
- Track risks, dependencies, and milestones
- Provide structured updates to leadership
Stakeholder Engagement & Communication
- Serve as liaison between Operations, HR, IT, and Finance
- Communicate system changes clearly
- Assist with training support for impacted employees
- Present updates to senior leadership
Required Qualifications
- 5+ years Workforce Management experience or HR IT related PM experience
- Experience supporting WFM system implementations
- Strong business requirements gathering skills
- Experience with UAT, end-to-end testing, and smoke testing
- Strong project management skills
- Advanced analytical skills
- Ability to travel 30%
Preferred Qualifications
- Experience with ADP Workforce Management and/or Dayforce
- Experience in distribution center operations
- Cross-functional program experience
Why This Role Matters
This role is critical to successfully transitioning workforce management capabilities from ADP to Dayforce while enabling future-state capabilities that improve labor efficiency and decision making.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
Our Base Pay Range for this position
$85,500 - $142,500McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Senior Workforce Management Analyst is a senior individual contributor responsible for leading complex workforce management initiatives related to company separation, with a key focus on enabling the transition from ADP to Dayforce.
This role combines deep functional WFM expertise with strong IT project management capabilities to deliver system transformation, labor optimization, and operational excellence across distribution center operations.
The position requires ownership of enterprise-level initiatives including requirements gathering, system design support, end-to-end testing, and stakeholder alignment across HR, IT, Operations, and Finance.
Scope of Role
- Own separation related requirements through build activities related to end-to-end workforce management processes including forecasting, scheduling, and labor analytics
- Lead large-scale system initiatives of ADP to Dayforce transition
- Translate business needs into structured requirements for system configuration and development
- Operate independently to solve complex problems
- Influence cross-functional partners to drive outcomes
Key Responsibilities
System Transition & IT Project Leadership (ADP Dayforce)
- Lead business readiness activities supporting migration from ADP to Dayforce
- Collect and validate business requirements
- Partner with IT, HRIS, Operations, and vendors to translate requirements into solutions
Testing & Quality Assurance
- User Acceptance Testing (UAT)
- End-to-end system testing
- Smoke testing and validation
- Provide post go live hypercare support
Project & Program Management
- Manage multiple separation initiatives with timelines and deliverables
- Track risks, dependencies, and milestones
- Provide structured updates to leadership
Stakeholder Engagement & Communication
- Serve as liaison between Operations, HR, IT, and Finance
- Communicate system changes clearly
- Assist with training support for impacted employees
- Present updates to senior leadership
Required Qualifications
- 5+ years Workforce Management experience or HR IT related PM experience
- Experience supporting WFM system implementations
- Strong business requirements gathering skills
- Experience with UAT, end-to-end testing, and smoke testing
- Strong project management skills
- Advanced analytical skills
- Ability to travel 30%
Preferred Qualifications
- Experience with ADP Workforce Management and/or Dayforce
- Experience in distribution center operations
- Cross-functional program experience
Why This Role Matters
This role is critical to successfully transitioning workforce management capabilities from ADP to Dayforce while enabling future-state capabilities that improve labor efficiency and decision making.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,
Our Base Pay Range for this position
$85,500 - $142,500McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
Join us at McKesson!
See All 5 Workforce Management Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find JobsWorkforce Management Specialist Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Workforce Management Specialist Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Retail
- Technology & Software
- E-Commerce & Online Marketplaces
What Virginia Employers Look For
The qualifications that appear most often in workforce management specialist jobs across Virginia.
- Two or more years of workforce management experience in a contact center or operations environment
- Proficiency with workforce management platforms such as NICE IEX, Verint, or Genesys
- Bachelor's degree in business, operations management, human resources, or a related field
- Experience building and interpreting forecasting models and staffing schedules
- Strong analytical skills with demonstrated ability to work in Excel or similar tools
- Familiarity with real-time adherence monitoring and intraday management processes
Workforce Management Specialist Jobs in Virginia: Frequently Asked Questions
How do you become a workforce management specialist in Virginia?
Most workforce management specialists in Virginia enter through a combination of a bachelor's degree in business, operations, or human resources and hands-on experience in a contact center or operations analyst role. Virginia has no state-issued license specific to this role, so employers focus on demonstrated proficiency with workforce management software and scheduling methods. Certifications such as the SWPP Workforce Management Professional credential are recognized by Virginia employers and strengthen candidacy at the mid to senior level.
Which companies hire workforce management specialists in Virginia?
Employers hiring workforce management specialists in Virginia right now include Dollar Tree, McKesson, and Amazon, based on current listings on Migrate Mate as of July 2026. Northern Virginia's dense concentration of federal contractors and technology firms makes it the most active hiring zone, while Richmond-based financial institutions and Hampton Roads defense contractors round out the market.
Which Virginia cities have the most workforce management specialist jobs?
Chesapeake, McLean, and Arlington have the most workforce management specialist openings in Virginia. Northern Virginia's activity is driven by federal contractors and large technology firms headquartered along the I-495 and Route 28 corridors, while Richmond's financial services sector and Hampton Roads' defense and government services operations account for the concentration in those markets.
How can I get hired as a workforce management specialist in Virginia with little or no experience?
The most realistic entry path is moving laterally from a contact center agent or team lead role, where exposure to scheduling and adherence monitoring provides a foundation employers recognize. Large Virginia-based contact center operations, including those run by financial services firms in Richmond and federal contractors in Northern Virginia, regularly promote internally into junior workforce analyst or real-time analyst positions. Building proficiency in a workforce management platform independently and pairing it with an introductory SWPP certification signals readiness for those first analyst openings.
Where can I find and apply to workforce management specialist jobs in Virginia?
You can find and apply to workforce management specialist jobs in Virginia on Migrate Mate, which lists current Virginia openings in one place. Search the listings to find roles that match your experience level, preferred location, and industry, then apply directly to the ones that fit.
See All 5 Workforce Management Specialist Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
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