Communications Lead Jobs in Virginia
Communications Lead jobs in Virginia are in strong demand, with steady hiring concentrated in government affairs and public relations, defense and federal contracting communications, nonprofit advocacy, and technology sector corporate communications, at levels from coordinator to senior director. The heaviest hiring activity is in the Northern Virginia, Richmond, and Hampton Roads metros, where employers such as Leidos, Booz Allen Hamilton, and Dominion Energy maintain large, established communications teams. The most sought-after specialties in Virginia are government and public affairs communications, internal communications for large enterprises, and digital and media strategy. Find a role that fits below and apply directly.
Find Communications Lead JobsOverview
Showing 5 of 11+ Communications Lead jobs
ITIL Processes
IT Service Management (ITSM)
Monitoring Tools
REQ#: RQ229456
Public Trust: BI Full 6C (T4)
Requisition Type: Regular
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by delivering solutions that improve citizen services millions depends on.
Job Description
Advance how our customer operates while you advance your career. As the Unified Communications (UC) Lead, you will provide onsite leadership in Arlington, VA for 24x7 UC operations, directing engineering and support teams that manage telephony, video, conferencing, and collaboration platforms. You will ensure secure, continuous, high‑quality UC services across on‑premises and cloud environments, drive operational excellence, and guide contractor personnel to meet service levels.
MEANINGFUL WORK AND PERSONAL IMPACT
As the UC Team Lead, you will oversee UC engineering and operations supporting the customer’s voice, video, collaboration, and conferencing platforms. You will manage staffing and onsite coverage; ensure operational stability; lead incident response for P1/P2 events; and provide technical direction to engineers and technicians. You will continuously improve monitoring, CMDB accuracy, and ServiceNow ITSM/ITOM integrations to support rapid detection, restoration, and service quality.
RESPONSIBILITIES AND DELIVERABLES
- Lead UC operations staffing, shift rotations, on‑call schedules, and onsite coverage.
- Oversee configuration, patching, upgrades, and lifecycle management for UC platforms.
- Direct UCMT monitoring, SNMP/trap handling, and ServiceNow CMDB/ITOM integrations.
- Ensure CMDB accuracy for UC CIs to support correlation, enrichment, and impact analysis.
- Manage P1/P2 incident response, troubleshooting, and root‑cause remediation.
- Oversee provisioning, lifecycle management, and MACDs following Change Management.
- Coordinate vendor/OEM escalations, warranty, and maintenance activities.
- Maintain SOPs, runbooks, diagrams, and audit‑ready documentation.
- Lead UC performance tuning, QoS configuration, capacity planning, and reporting.
- Mentor UC engineers and ensure certification/training compliance.
WHAT YOU’LL NEED TO SUCCEED
Required Experience
- 10+ years managing server and support services, including at least 3 years in an IT outsourcing environment overseeing contractor personnel and 24x7 delivery.
- Demonstrated leadership of UC engineering teams supporting telephony, video conferencing, and collaboration platforms.
- ITIL 4 or ITIL 5 Foundation certification is required by the government customer to be considered.
Must work onsite 100% in Arlington, VA.
Required Technical Skills
- Deep understanding of UC architectures: SIP, VoIP, QoS, dial plans, call routing, gateways, media traversal.
- Experience with telephony and video platforms (Poly, Crestron, Cisco Webex, Avaya, Zoom, Logitech).
- Familiarity with Microsoft 365 (Teams, Exchange Online, Entra ID) and UC integrations.
- Experience integrating UC monitoring with ServiceNow CMDB and ITOM/ITSM workflows.
- Ability to direct UCMT operations, including discovery, polling, SNMP/MIB management, trap handling, and topology mapping.
- Knowledge of provisioning, MACDs, account lifecycle, and UC access controls.
- Strong vendor/OEM coordination experience.
Tools Leadership
Experience leading teams using UC management tools: OpsWare/Operations Orchestration, SCOM, Site24x7, SolarWinds Observability Self‑Hosted, ServiceNow ITOM. Hands‑on expertise in every tool not required.
Required Skills and Abilities
- Proven leadership in high‑pressure 24x7 environments.
- Excellent communication skills; experienced leading incident bridges and outage updates.
- Strong analytical skills for troubleshooting, performance tuning, and capacity planning.
- Deep knowledge of ITIL processes (Incident, Problem, Change, Event, Capacity) and enforcing SLAs.
- Ability to develop/validate SOPs, runbooks, KB articles, and support audits.
- Preferred: UC security controls, PKI/encryption, compliance, hybrid/cloud UC, automation/scripting.
U.S. Citizenship and a background investigation are required; you must have a current clean financial background. The role requires flexibility to support issues or planned activities after hours, weekends and holidays as needed. Successful candidate must possess and be able to demonstrate technical skills and engineering attitude for success, dedication and commitment.
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Work Requirements
10 + years of related experience
- may vary based on technical training, certification(s), or degree
ITIL 4 Foundation | PeopleCert - PeopleCert
Less than 10%
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
ITIL Processes
IT Service Management (ITSM)
Monitoring Tools
REQ#: RQ229456
Public Trust: BI Full 6C (T4)
Requisition Type: Regular
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by delivering solutions that improve citizen services millions depends on.
Job Description
Advance how our customer operates while you advance your career. As the Unified Communications (UC) Lead, you will provide onsite leadership in Arlington, VA for 24x7 UC operations, directing engineering and support teams that manage telephony, video, conferencing, and collaboration platforms. You will ensure secure, continuous, high‑quality UC services across on‑premises and cloud environments, drive operational excellence, and guide contractor personnel to meet service levels.
MEANINGFUL WORK AND PERSONAL IMPACT
As the UC Team Lead, you will oversee UC engineering and operations supporting the customer’s voice, video, collaboration, and conferencing platforms. You will manage staffing and onsite coverage; ensure operational stability; lead incident response for P1/P2 events; and provide technical direction to engineers and technicians. You will continuously improve monitoring, CMDB accuracy, and ServiceNow ITSM/ITOM integrations to support rapid detection, restoration, and service quality.
RESPONSIBILITIES AND DELIVERABLES
- Lead UC operations staffing, shift rotations, on‑call schedules, and onsite coverage.
- Oversee configuration, patching, upgrades, and lifecycle management for UC platforms.
- Direct UCMT monitoring, SNMP/trap handling, and ServiceNow CMDB/ITOM integrations.
- Ensure CMDB accuracy for UC CIs to support correlation, enrichment, and impact analysis.
- Manage P1/P2 incident response, troubleshooting, and root‑cause remediation.
- Oversee provisioning, lifecycle management, and MACDs following Change Management.
- Coordinate vendor/OEM escalations, warranty, and maintenance activities.
- Maintain SOPs, runbooks, diagrams, and audit‑ready documentation.
- Lead UC performance tuning, QoS configuration, capacity planning, and reporting.
- Mentor UC engineers and ensure certification/training compliance.
WHAT YOU’LL NEED TO SUCCEED
Required Experience
- 10+ years managing server and support services, including at least 3 years in an IT outsourcing environment overseeing contractor personnel and 24x7 delivery.
- Demonstrated leadership of UC engineering teams supporting telephony, video conferencing, and collaboration platforms.
- ITIL 4 or ITIL 5 Foundation certification is required by the government customer to be considered.
Must work onsite 100% in Arlington, VA.
Required Technical Skills
- Deep understanding of UC architectures: SIP, VoIP, QoS, dial plans, call routing, gateways, media traversal.
- Experience with telephony and video platforms (Poly, Crestron, Cisco Webex, Avaya, Zoom, Logitech).
- Familiarity with Microsoft 365 (Teams, Exchange Online, Entra ID) and UC integrations.
- Experience integrating UC monitoring with ServiceNow CMDB and ITOM/ITSM workflows.
- Ability to direct UCMT operations, including discovery, polling, SNMP/MIB management, trap handling, and topology mapping.
- Knowledge of provisioning, MACDs, account lifecycle, and UC access controls.
- Strong vendor/OEM coordination experience.
Tools Leadership
Experience leading teams using UC management tools: OpsWare/Operations Orchestration, SCOM, Site24x7, SolarWinds Observability Self‑Hosted, ServiceNow ITOM. Hands‑on expertise in every tool not required.
Required Skills and Abilities
- Proven leadership in high‑pressure 24x7 environments.
- Excellent communication skills; experienced leading incident bridges and outage updates.
- Strong analytical skills for troubleshooting, performance tuning, and capacity planning.
- Deep knowledge of ITIL processes (Incident, Problem, Change, Event, Capacity) and enforcing SLAs.
- Ability to develop/validate SOPs, runbooks, KB articles, and support audits.
- Preferred: UC security controls, PKI/encryption, compliance, hybrid/cloud UC, automation/scripting.
U.S. Citizenship and a background investigation are required; you must have a current clean financial background. The role requires flexibility to support issues or planned activities after hours, weekends and holidays as needed. Successful candidate must possess and be able to demonstrate technical skills and engineering attitude for success, dedication and commitment.
GDIT IS YOUR PLACE:
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
Work Requirements
10 + years of related experience
- may vary based on technical training, certification(s), or degree
ITIL 4 Foundation | PeopleCert - PeopleCert
Less than 10%
U.S. Citizenship Required
Salary and Benefit Information
The likely salary range for this position is $128,039 - $173,229. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Our Identity Verification Process
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
About Our Work
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
See All 11 Communications Lead Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Communications Lead JobsCommunications Lead Jobs by City in Virginia
Where Virginia roles are concentrated, by current openings.
Communications Lead Job Market in Virginia
A snapshot from current Virginia openings, updated as new roles post.
Who's Hiring
What Virginia Employers Look For
The qualifications that appear most often in communications lead jobs across Virginia.
- Bachelor's degree in communications, public relations, journalism, or a related field required
- Five or more years of progressive communications or public relations experience typically expected
- Demonstrated experience developing and executing integrated communications strategies across multiple channels
- Strong writing, editing, and messaging skills for both internal and external audiences required
- Experience working with media, government stakeholders, or federal clients preferred in Virginia
- Proficiency with content management systems, email marketing platforms, and digital analytics tools
Communications Lead Jobs in Virginia: Frequently Asked Questions
How do you become a communications lead in Virginia?
Most communications leads in Virginia enter the field with a bachelor's degree in communications, public relations, journalism, or marketing, then build several years of experience in coordinator or specialist roles before stepping into a lead position. Virginia does not require a state-issued license for communications professionals, but candidates working with government contractors or federal agencies often strengthen their candidacy with accreditation from the Public Relations Society of America, such as the Accredited in Public Relations credential.
Which companies hire communications leads in Virginia?
Employers hiring communications leads in Virginia right now include KBR, MITRE, and Peraton, based on current listings on Migrate Mate as of October 2026. Virginia's dense concentration of defense contractors, federal agencies, utilities, and large health systems means communications lead roles appear consistently across both the public and private sectors throughout the year.
Which Virginia cities have the most communications lead jobs?
The Virginia cities with the most communications lead openings are Norfolk, Richmond, and Arlington. Northern Virginia's concentration of federal agencies, defense contractors, and technology firms drives the largest share of demand, while Richmond's government, finance, and healthcare sectors anchor hiring in the central part of the state, and Hampton Roads' military installations and port-related industries generate steady communications roles in the southeast.
Are there remote communications lead jobs in Virginia?
Yes, and more than most fields, since communications lead work is largely desk-based and centered on writing, strategy, and stakeholder coordination. About 25% of communications lead openings tied to Virginia are remote or hybrid as of October 2026, reflecting the role's strong fit with distributed work arrangements. Media relations, content strategy, and internal communications functions tend to be the most consistently remote, while roles tied to government or federal contractor environments more often require on-site presence.
How can I get hired as a communications lead in Virginia with little or no experience?
The most realistic entry path is starting as a communications coordinator, public affairs specialist, or marketing associate with a Virginia employer and building toward a lead role over two to four years. Large Virginia employers such as Booz Allen Hamilton, Dominion Energy, and major Northern Virginia health systems like Inova run rotational programs and associate pipelines that place early-career candidates into communications teams. A portfolio of writing samples, a completed internship with a Virginia government agency or nonprofit, or the Public Relations Society of America's student certification can strengthen a candidacy considerably.
Where can I find and apply to communications lead jobs in Virginia?
You can find and apply to communications lead jobs in Virginia on Migrate Mate, which lists current openings across the state. Search the available roles, find the ones that fit your background and location, and apply directly to the employers posting them.
See All 11 Communications Lead Jobs in Virginia
Find roles in Virginia that match your experience and apply in just a few clicks.
Find Communications Lead Jobs