Workforce Manager Jobs
Workforce Manager jobs are open across healthcare, retail, contact centers, logistics, and financial services, from team lead to senior director, with specializations in scheduling optimization, labor forecasting, and real-time operations. Scan the live roles below and apply to whichever ones fit.
Find Workforce Manager JobsOverview
Showing 5 of 206+ Workforce Manager jobs
Applicants that are not certain of the number of hours, the number of days / months, and the annual salary paid for a specific position should contact the HR Customer Care Center for the position's information at 877-477-3722.
Applications
Changes cannot be made once an application has been submitted. An application may be withdrawn, but not deleted.
Resume
Please make sure your resume is uploaded into your profile.
General Information
All applicants who are recommended for employment shall be required to comply with procedures designated by the Superintendent and School Board Policy 3.10 (Policies can be located at: http://www.boarddocs.com/fl/palmbeach/Board.nsf/Public) in order to be eligible to work for the District. Such procedures shall include, but not be limited to:
- Completion of forms required by federal and state agencies and the School Board;
- Completion of forms related to the employee benefits package; and
- The School District of Palm Beach County is a drug and alcohol-free workplace. All employment categories are subject to the completion of drug testing pursuant to School Board Policy 3.96 or 3.961. Any applicant who tests positive for a drug as defined in the policies will not be hired. In addition, only certain employment categories are subject to the completion of a pre-employment medical examination by, and the receipt of, a medical clearance from professionals selected by the School Board. The medical examination may consist of a physical examination and/or testing for potentially impairing, disabling, communicable and terminal diseases or conditions including, but not limited to, tuberculosis and other pulmonary diseases, carcinoma, acquired immune deficiency syndrome, diabetes, hypertension, anemia, cardiovascular diseases, muscular skeletal diseases or disorders, hearing and visual impairments, mental or nervous disorders, alcoholism, and drug abuse.
- Non-Instructional Applicants applying for some clerical positions will be required to take a Keyboarding Test. The applicants for those positions will have to meet the Word per Minute (WPM) requirement for the given position.
https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening/clearinghouse/care-provider-background-screening-clearinghouse
District Responsibilities
Follows policies: Follows adopted policies and procedures in accordance with School Board priorities.
Conduct: Conducts oneself in the best interest of students, in accordance with the highest traditions of public education and in support of the District's Mission Statement.
Other Duties: Performs other duties as assigned.
Furnish Records
Permission is hereby given to any agency of the government of the United States and/or any other agency, person, firm or corporation holding records considered confidential to furnish the Department of School Police and/or the Division of Human Resources of the School District of Palm Beach County all information desired involving me in any way, upon request. Such records, I understand, may include reasons for termination of employment, reasons for discharge from military services, criminal history, on-the-job performance, educational records, or any other personal information which may not otherwise be obtained without prior agreement. Included in this grant of authority is my permission to former employers.
EEO Statement
The School District of Palm Beach County abides by the laws and regulations of the federal and state governments prohibiting discrimination; supports actively and fully equal opportunity policies, programs and plans for its employees. Also, the School District actively encourages qualified applicants of all ethnic groups and both sexes to seek available employment opportunities with the School District of Palm Beach County. The District does not discriminate against any employee or applicant because of such individual's race, ethnicity, color, religion, sex, national origin, age, disability, parental status, or marital status.
Applicants with a disability shall be considered for employment if they are qualified and meet the safety and performance requirements of the position.
Tobacco Free Preference
The use of tobacco and tobacco products is a known and established hazard to the health and well-being of those who use them. The health problems created by the use of these products contribute to the increase in health care costs and the rise in insurance premiums. It is in recognition of these factors that the School Board of Palm Beach County, Florida, is taking measures to develop a tobacco free workforce. As provided on the employment application, the District will provide a hiring preference for prospective employees who do not use tobacco or tobacco products.
Veteran's Preference
To learn more about applying for Veterans Preference,click here.
- Includes nights and occasional weekends
- Adult or higher education teaching experience preferred
- Knowledge of ABE/GED/ASB/ESOL and the IET service approach preferred
- Familiarity with the Florida Adult Education Frameworks preferred
- Curriculum writing experience preferred
- Familiarity with the approved FL Adult Ed Assessments preferred
- Proficiency with technology, eg., Google Workspace preferred
- Reliable transportation is a must
- Oral and written communication skills are a must
Authority: 1001.41(i)&(2); 1001.42(25); 1012.23(1), F.S.
Implemented: 1001.42(5); 1001.43(11), F.S.
History: New: 6/02/76; Revised: 6/16/87; 7/22/87; 6/16/06;7/1/09
Applicants that are not certain of the number of hours, the number of days / months, and the annual salary paid for a specific position should contact the HR Customer Care Center for the position's information at 877-477-3722.
Applications
Changes cannot be made once an application has been submitted. An application may be withdrawn, but not deleted.
Resume
Please make sure your resume is uploaded into your profile.
General Information
All applicants who are recommended for employment shall be required to comply with procedures designated by the Superintendent and School Board Policy 3.10 (Policies can be located at: http://www.boarddocs.com/fl/palmbeach/Board.nsf/Public) in order to be eligible to work for the District. Such procedures shall include, but not be limited to:
- Completion of forms required by federal and state agencies and the School Board;
- Completion of forms related to the employee benefits package; and
- The School District of Palm Beach County is a drug and alcohol-free workplace. All employment categories are subject to the completion of drug testing pursuant to School Board Policy 3.96 or 3.961. Any applicant who tests positive for a drug as defined in the policies will not be hired. In addition, only certain employment categories are subject to the completion of a pre-employment medical examination by, and the receipt of, a medical clearance from professionals selected by the School Board. The medical examination may consist of a physical examination and/or testing for potentially impairing, disabling, communicable and terminal diseases or conditions including, but not limited to, tuberculosis and other pulmonary diseases, carcinoma, acquired immune deficiency syndrome, diabetes, hypertension, anemia, cardiovascular diseases, muscular skeletal diseases or disorders, hearing and visual impairments, mental or nervous disorders, alcoholism, and drug abuse.
- Non-Instructional Applicants applying for some clerical positions will be required to take a Keyboarding Test. The applicants for those positions will have to meet the Word per Minute (WPM) requirement for the given position.
https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening/clearinghouse/care-provider-background-screening-clearinghouse
District Responsibilities
Follows policies: Follows adopted policies and procedures in accordance with School Board priorities.
Conduct: Conducts oneself in the best interest of students, in accordance with the highest traditions of public education and in support of the District's Mission Statement.
Other Duties: Performs other duties as assigned.
Furnish Records
Permission is hereby given to any agency of the government of the United States and/or any other agency, person, firm or corporation holding records considered confidential to furnish the Department of School Police and/or the Division of Human Resources of the School District of Palm Beach County all information desired involving me in any way, upon request. Such records, I understand, may include reasons for termination of employment, reasons for discharge from military services, criminal history, on-the-job performance, educational records, or any other personal information which may not otherwise be obtained without prior agreement. Included in this grant of authority is my permission to former employers.
EEO Statement
The School District of Palm Beach County abides by the laws and regulations of the federal and state governments prohibiting discrimination; supports actively and fully equal opportunity policies, programs and plans for its employees. Also, the School District actively encourages qualified applicants of all ethnic groups and both sexes to seek available employment opportunities with the School District of Palm Beach County. The District does not discriminate against any employee or applicant because of such individual's race, ethnicity, color, religion, sex, national origin, age, disability, parental status, or marital status.
Applicants with a disability shall be considered for employment if they are qualified and meet the safety and performance requirements of the position.
Tobacco Free Preference
The use of tobacco and tobacco products is a known and established hazard to the health and well-being of those who use them. The health problems created by the use of these products contribute to the increase in health care costs and the rise in insurance premiums. It is in recognition of these factors that the School Board of Palm Beach County, Florida, is taking measures to develop a tobacco free workforce. As provided on the employment application, the District will provide a hiring preference for prospective employees who do not use tobacco or tobacco products.
Veteran's Preference
To learn more about applying for Veterans Preference,click here.
- Includes nights and occasional weekends
- Adult or higher education teaching experience preferred
- Knowledge of ABE/GED/ASB/ESOL and the IET service approach preferred
- Familiarity with the Florida Adult Education Frameworks preferred
- Curriculum writing experience preferred
- Familiarity with the approved FL Adult Ed Assessments preferred
- Proficiency with technology, eg., Google Workspace preferred
- Reliable transportation is a must
- Oral and written communication skills are a must
Authority: 1001.41(i)&(2); 1001.42(25); 1012.23(1), F.S.
Implemented: 1001.42(5); 1001.43(11), F.S.
History: New: 6/02/76; Revised: 6/16/87; 7/22/87; 6/16/06;7/1/09
See All 206+ Workforce Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Workforce Manager JobsWorkforce Manager Job Market
Who's Hiring
- Intuit21
- Accenture7
- Logic5
- JPMorganChase4
- COPE Health Solutions4
Top Industries Hiring
- Retail
- Sports & Recreation
- Technology & Software
- Banking & Financial Services
- Investment & Asset Management
What Employers Look For
The qualifications that appear most often in workforce manager jobs.
- Two or more years of experience in workforce management or scheduling in a contact center or operations environment
- Proficiency with workforce management platforms such as NICE, Verint, Calabrio, or Kronos
- Demonstrated ability to build and manage staffing forecasts using historical volume and trend data
- Experience monitoring real-time adherence and making intraday adjustments to meet service level targets
- Strong working knowledge of Excel or Google Sheets for reporting, modeling, and schedule analysis
- Bachelor's degree in business administration, operations management, or a related field, or equivalent experience
Tips for Your Workforce Manager Job Search
Quantify your forecasting accuracy on your resume
Workforce managers are hired on outcomes. Replace vague claims with numbers: shrinkage reduction percentages, service level improvements, or schedule adherence rates you achieved. Hiring managers in this role scan for proof you can translate forecasts into staffing decisions that hold up.
Target openings by their scheduling environment
A contact center workforce manager role and a retail workforce manager role use different tools and metrics. When searching, filter by industry so your resume's specific experience, whether that's intraday management or multi-site scheduling, matches what the posting actually needs.
Apply early to roles that fit
Migrate Mate lists workforce manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your WFM software proficiency specifically
Generic 'workforce management tools' listed on a resume gets ignored. Name the platforms you've used, such as NICE, Verint, Calabrio, or Kronos, and describe what you configured or analyzed in each. Employers shortlist candidates who can get up to speed without a full onboarding cycle.
Prepare a scenario answer about a staffing crisis
Interviewers for workforce manager roles almost always ask how you've handled an unexpected spike in volume or a last-minute call-out that broke your schedule. Prepare a specific story that shows your decision-making process, not just the outcome, before your first screening call.
Negotiate using the full compensation picture
Workforce manager roles vary widely in on-call expectations, shift differential eligibility, and bonus structure tied to service levels. Before you accept or counter an offer, ask HR to walk through how bonus metrics are calculated and whether the role carries weekend or overnight accountability.
Workforce Manager Jobs: Frequently Asked Questions
Which companies are hiring the most workforce managers?
The companies hiring the most workforce managers right now include Intuit, Accenture, and Logic, with the largest share of openings in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest at large contact center operators, healthcare systems, and retail chains with complex multi-site scheduling needs.
How many workforce manager jobs are remote?
About 75% of workforce manager openings are fully remote or hybrid as of November 2026, with availability depending heavily on the industry and company size. Real-time operations and intraday management roles are more likely to require on-site presence, while forecasting, reporting, and project-focused workforce manager positions are the most common to allow remote work.
How do you become a workforce manager?
Most workforce managers start in a frontline scheduling, real-time analyst, or operations coordinator role and move up after demonstrating accuracy in forecasting and comfort with WFM software. Getting hands-on with a workforce management platform, learning how to build volume forecasts from historical data, and earning a certification from an organization like SWPP or COPC all strengthen your path into a manager-level role.
Can you get a workforce manager job with little experience?
Yes, some employers hire workforce managers who come from adjacent operations or analytics roles rather than a traditional WFM career path. Your best approach is to apply for workforce analyst or workforce coordinator openings first, build proficiency with scheduling software and adherence reporting, and document any staffing or capacity planning work you've done, even informally, before targeting full manager titles.
What does the workforce manager interview process look like?
Workforce manager interviews typically start with a recruiter screen focused on your software experience and industry background, followed by a panel or hiring manager interview that includes scenario-based questions about handling volume spikes, schedule breaks, or service level misses. Some employers add a practical exercise asking you to interpret an adherence report or build a basic staffing model, so being ready to walk through your analytical process out loud is essential.
Where can I find and apply to workforce manager jobs?
You can find and apply to workforce manager jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your background and preferences, and apply directly to each listing that fits.
See All 206+ Workforce Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Workforce Manager Jobs