Export Manager Jobs
Export manager jobs are open across manufacturing, logistics, wholesale trade, and technology, at every level from coordinator to director, with specializations in trade compliance, international sales, and customs operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 32+ Export Manager jobs
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
- Lead and manage the Export Customer Service team to deliver exceptional service to customers and internal stakeholders.
- Ensure customer inquiries, requests, complaints and escalations are addressed accurately and within established service standards.
- Monitor daily customer service activities and allocate workloads appropriately to support business demands.
- Drive customer retention through proactive relationship management, business reviews and service recovery initiatives.
- Serve as the primary escalation point for complex customer service issues and implement corrective actions as needed.
- Manage customer onboarding activities and support the transition of new business and updates to existing business.
- Build and maintain strong relationships with customers, vendors, carriers and internal network offices.
- Monitor customer KPIs, service commitments and operational performance metrics to ensure expectations are consistently met.
- Conduct regular customer reviews and document customer interactions, opportunities and service issues in CRM systems.
- Support sales initiatives through customer visits, quotations, customer presentations and retention activities.
- Collaborate with operational departments to ensure service excellence and alignment with customer requirements.
- Grow department revenue in line with District budget targets and management expectations.
- Review customer profitability, service costs and financial performance to identify improvement opportunities.
- Support BNP, AJAX, CLH and other financial reporting requirements to ensure clean financial accounting and compliance.
- Monitor accounts receivable and support collection efforts to maintain payment terms and cash flow objectives.
- Ensure timely and accurate billing practices are followed according to company and customer requirements.
- Promote compliance with company policies, Operational Process Standards (OPS), customer SOPs and applicable government regulations.
- Maintain a positive working relationship with the Trade Compliance Manager and support compliance initiatives and training efforts.
- Manage the transition process for the Export Department
- Identify and recommend process improvements to increase efficiency, service quality and customer satisfaction.
- Ensure all customer SOPs are documented, maintained and reviewed regularly.
- Plan and lead department huddles, team meetings, performance discussions and customer service strategy sessions.
- Conduct employee performance evaluations, one-on-one meetings, coaching sessions and career development discussions in alignment with the 3+1 Initiative.
- Develop supervisors and key staff members while maintaining succession plans and department continuity.
- Monitor overtime, productivity, staffing levels and resource allocation to maximize department effectiveness.
- Maintain awareness of market conditions, transportation trends, customer requirements and industry developments.
Physical Demands
- Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk
Qualifications
- Global logistics industry knowledge
- Proven customer service leadership experience.
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
- Proven problem solving, interpersonal, communication and leadership skills
- 4 years of industry specific knowledge
- Graduate of IATA/FIATA introductory course (preferred)
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Annual Pay Range $65,000 - $80,000, based on experience
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
- Lead and manage the Export Customer Service team to deliver exceptional service to customers and internal stakeholders.
- Ensure customer inquiries, requests, complaints and escalations are addressed accurately and within established service standards.
- Monitor daily customer service activities and allocate workloads appropriately to support business demands.
- Drive customer retention through proactive relationship management, business reviews and service recovery initiatives.
- Serve as the primary escalation point for complex customer service issues and implement corrective actions as needed.
- Manage customer onboarding activities and support the transition of new business and updates to existing business.
- Build and maintain strong relationships with customers, vendors, carriers and internal network offices.
- Monitor customer KPIs, service commitments and operational performance metrics to ensure expectations are consistently met.
- Conduct regular customer reviews and document customer interactions, opportunities and service issues in CRM systems.
- Support sales initiatives through customer visits, quotations, customer presentations and retention activities.
- Collaborate with operational departments to ensure service excellence and alignment with customer requirements.
- Grow department revenue in line with District budget targets and management expectations.
- Review customer profitability, service costs and financial performance to identify improvement opportunities.
- Support BNP, AJAX, CLH and other financial reporting requirements to ensure clean financial accounting and compliance.
- Monitor accounts receivable and support collection efforts to maintain payment terms and cash flow objectives.
- Ensure timely and accurate billing practices are followed according to company and customer requirements.
- Promote compliance with company policies, Operational Process Standards (OPS), customer SOPs and applicable government regulations.
- Maintain a positive working relationship with the Trade Compliance Manager and support compliance initiatives and training efforts.
- Manage the transition process for the Export Department
- Identify and recommend process improvements to increase efficiency, service quality and customer satisfaction.
- Ensure all customer SOPs are documented, maintained and reviewed regularly.
- Plan and lead department huddles, team meetings, performance discussions and customer service strategy sessions.
- Conduct employee performance evaluations, one-on-one meetings, coaching sessions and career development discussions in alignment with the 3+1 Initiative.
- Develop supervisors and key staff members while maintaining succession plans and department continuity.
- Monitor overtime, productivity, staffing levels and resource allocation to maximize department effectiveness.
- Maintain awareness of market conditions, transportation trends, customer requirements and industry developments.
Physical Demands
- Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk
Qualifications
- Global logistics industry knowledge
- Proven customer service leadership experience.
- Good computer skills (e.g., MS Excel, MS Word)
- Fluent in English
- Proven problem solving, interpersonal, communication and leadership skills
- 4 years of industry specific knowledge
- Graduate of IATA/FIATA introductory course (preferred)
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
- Annual Pay Range $65,000 - $80,000, based on experience
See All 32 Export Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Export Manager JobsExport Manager Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Chemicals & Materials
What Employers Look For
The qualifications that appear most often in export manager jobs.
- Five or more years of experience managing international export operations and logistics
- Working knowledge of U.S. export regulations including EAR and ITAR compliance requirements
- Proficiency with export documentation such as commercial invoices, bills of lading, and certificates of origin
- Experience with ERP systems and trade compliance software for shipment tracking and reporting
- Bachelor's degree in international business, supply chain management, or a related field
- Certified Export Specialist (CES) designation or equivalent professional trade certification
Tips for Your Export Manager Job Search
Quantify your export volume on your resume
Hiring managers want to see the scale you've managed. Replace vague phrases like 'handled international shipments' with concrete output: countries served, shipment frequency, or the value of goods you moved through customs annually.
Lead with your compliance credentials upfront
Certifications like a Certified Export Specialist designation or hands-on EAR and ITAR experience are filters recruiters use first. Put them in your resume summary and skills section, not buried at the bottom under education.
Apply early to roles that fit
Migrate Mate lists export manager openings from across the United States in one place, so you can find roles that match your industry background and apply directly to each listing without jumping between sites.
Target roles by the incoterm mix they use
Job postings that mention FOB, CIF, or DDP terms signal the complexity of deals you'd manage. Matching your resume's incoterm experience to the terms listed in a posting makes your application significantly more relevant to the hiring team.
Prepare a scenario answer on denied export requests
Interviewers for trade-sensitive industries almost always ask how you've handled a denied export license or a sanctioned-party screening flag. Prepare a specific example covering what triggered the issue, how you escalated it, and the outcome.
Negotiate by anchoring to market complexity
When discussing compensation, frame your value around the number of markets you've managed simultaneously and the regulatory regimes involved. Multi-jurisdiction experience with OFAC, BIS, or dual-use goods classifications commands a measurable premium over single-market roles.
Export Manager Jobs: Frequently Asked Questions
Which companies are hiring the most export managers?
The most active employers for export managers right now are Kyocera AVX, VAS Aero Services, and Sunrise Plastic Enterprise, and the most openings are in California, Texas, and Arizona, based on current listings on Migrate Mate as of November 2026. Manufacturing, aerospace, and chemical companies tend to post the most roles given the complexity of their trade compliance requirements.
How many export manager jobs are remote?
About 62% of export manager openings are fully remote or hybrid as of November 2026, reflecting the administrative and coordination-heavy nature of much of the role. Trade compliance analysis, documentation review, and customer communication tend to be the sub-areas most compatible with remote arrangements, while roles requiring on-site warehouse or freight oversight are more likely to stay in-person.
How do you become an export manager?
Start by building experience in international logistics, freight forwarding, or supply chain coordination, since most export manager roles require hands-on familiarity with shipping documentation and customs processes. Pursue a Certified Export Specialist credential to demonstrate regulatory knowledge. Progress through roles like export coordinator or trade compliance analyst, taking on progressively larger markets and more complex regulatory environments before moving into a management position.
Can you get hired as an export manager with little experience?
Breaking in with limited direct experience is possible if you can demonstrate adjacent skills. Freight forwarding, logistics coordination, or international customer service roles all transfer well. Fluency in a second language spoken in key trade markets, combined with an understanding of incoterms and basic customs documentation, makes entry-level candidates considerably more competitive for junior export roles that lead to management.
What does the export manager interview process look like?
Most export manager interviews run two to three rounds. The first is typically a screening call focused on your regulatory background and the markets you've managed. A second round goes deeper into compliance scenarios, trade documentation processes, and how you've resolved customs delays or licensing issues. Final rounds often involve a panel from supply chain, legal, or finance, since the role touches multiple departments.
Where can I find and apply to export manager jobs?
You can find and apply to export manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search the roles available, find the ones that match your industry background and experience level, and apply directly to each listing from the page.
See All 32 Export Manager Jobs
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