Mid Level Account Representative Jobs
Mid level account representative jobs go to professionals ready to own client portfolios end to end, guide junior reps, and close deals with limited oversight. Openings run across Medical Devices, Science & Research, and Automotive, with 69% remote or hybrid availability, and employers like Pall Corporation, Harris Computer, and Regional One Health hiring at this level now.
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Showing 5 of 21+ Mid Level Account Representative jobs
JOB SUMMARY
Responsible for providing coverage for all Level I and Level II functions in the PFS unit to ensure a consistent staffing complement. This position will also ensure the accurate and timely processing of patient accounts related to billing, collections and reimbursement service for Regional One Health in accordance with PFS standards, policies and procedures assigned to Level II Employees, as well as cash posting, mail handling, scanning, sorting, document assembly, coping, faxing and data entry assigned to the Level I employees.
Demonstrates a level of accountability to ensure data and codes are not changed on claims prior to submission. Gathers all information necessary to process patient claims. Ensures that daily productivity standards, billing and re-billing files are met to obtain the required completion rate. Conducts training for new hires and provides monthly refresher courses for existing hires.
Key Job Responsibilities
Essential Function
Performs billing, collections and reimbursement services.
- Ensures that all required financial/demographic information is secured.
- Provides monitoring, follow-up, and research of all assigned patient accounts as required to maintain accurate records pertaining to patient and/or account information.
- Provides courteous and professional customer service at all times.
Ensures that PFS standard and requirement of 100% is met and that all payments are retrieved and posted on the date received.
- Gathers all information necessary to process claim payments and ensures that all clinical data codes associated with claim payment are not changed prior to claim payment.
- Researches submitted cash payments by verifying patient account numbers and appropriate facility.
- Enters all cash receipts and credit card payments to correct accounts and reconciles to batch.
- Monitors and performs cash reconciliation to identify cash posting errors.
- Reconciles cash payments to daily bank lockbox and EFT deposits.
Reviews erroneous claims and researches Commercial guidelines to ensure corrections, adjustments, and proper modifications to claims in accordance with documented billing procedures.
- Responds to patient and insurance company complaints, correspondence, inquiries and requests for information by analyzing charges and bill and contracted arrangements, determining billing errors.
- Contacts clinical departments and HIM to obtain information to determine claim integrity and works with department to resolve claims.
- Provides continuous updates and information to PFS management regarding ongoing errors, payer related issues, registration issues and other controllable related activities affecting reimbursement and payment methodology.
Essential Function
Maintains an active working knowledge of all Governmental Mandated Regulations as it pertains to claims submission.
- Ensures successful implementation of Governmental Regulatory Billing changes, including but not limited to Medicare OPPS effective August 1, 2000.
- Performs the necessary research in order to determine proper governmental requirements prior to claims submission.
- Collects balance owed from third party payers in accordance with state and federal laws governing collection practices.
- Maintains an active working knowledge of all billing and reimbursement requirements by Payer.
- Continuously receives updates and information regarding challenges and newly revised billing and reimbursement practices to ensure compliance.
Ensures daily productivity standards are met and daily billing and re-bill files are cleared in accordance with documented procedure.
- Biller – 120 accounts per day
- Collector – 45 accounts per day
- Validator – 80 accounts per day
- Ensures all correspondence, rejected claims and returned mail is worked within 48 hours of receipt during workdays.
- Ensures daily EOBs, reports and appeal files are cleared within 48 hours of receipt during workdays.
- Ensures business service requests are worked and documented within 24 hours of receipt during workdays.
- Reviews and resolves claims that are suspended daily in electronic billing terminals in accordance with PFS procedure.
- Works all discount applicable generated reports, providing proper documentation and making necessary corrections within 48 hours of receipt during workdays.
- Ensures claims are submitted timely and no filing deadline denials are received.
Ensures quality standards are met and proper documentation regarding patient accounting records.
- Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.
- Reviews all payments received to verify accuracy by evaluating the claim, account level charge information, contact and payment terms in accordance with Reimbursement Verification Procedure.
- Ensures collection efforts are thorough and ethical to accomplish overall departmental objectives related to outstanding balances.
Works collaboratively and cohesively with the team to assist in keeping workload evenly distributed.
- Works with PFS Managers to assess the educational needs of employees and provides the necessary training and education on transactional processes.
- Ensures consistent, open and honest communication with PFS Director and/or Managers regarding findings, recommendations and other financial opportunities.
Performs support services for departmental associates such as scanning or faxing documents, copying, printing forms, data entry and providing backup to reception area as requested.
- Ensures quality standards are met in clerical services performed in accordance with PFS compliance guidelines.
Documents and forwards incoming mail and resolves any mail related issues or problems.
- Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all PFS associates.
Prepares training material for new hires specific to their job functions as they onboard in Patient Financial Services, which consists of:
- Identifies and assesses training needs within department.
- Meets with managers and Team leads to ascertain training needs.
Essential Function
- Conduct surveys.
- Train employees for specific jobs.
- Create teaching materials.
- Hold meetings and presentations on learning material.
- Create learning literature, job aides, manuals.
- Plan, organize, and implement a range of training activities.
- Train new hires as well as veteran employees.
- Conduct orientation sessions to assess level of skills.
- Create monitored simulations and problem-solving scenarios.
- Create interactive, multimedia presentations.
Provides coverage for relief and absences as required.
Performs other duties and responsibilities as required.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demand
N/A
Rarely
Occasionally
Frequently
Constantly
Weight
Standing
X
Walking
X
Sitting
X
Lifting
X
Carrying
X
Pushing
X
Pulling
X
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Crouching
X
Crawling
X
Reaching
X
Handling
X
Grasping
X
Feeling
X
Talking
X
Hearing
X
Repetitive Motions
X
Eye/Hand/Foot Coordination
X
Education
Education Level
Education Details
Required/ Preferred
High School Diploma
or equivalent with related course work
Required
Post high school education
Preferred
Work Experience
Experience
Experience Details
Required/ Preferred
Minimum 3 years experience
in a facility setting (hospital billing and collection) with responsibility for cash posting and payment validation
Required
Minimum 2 years experience
in a leadership role
Preferred
At least 1 year experience
College education and/or previous insurance company claims experience may be considered in lieu of healthcare experience
Required
JOB SUMMARY
Responsible for providing coverage for all Level I and Level II functions in the PFS unit to ensure a consistent staffing complement. This position will also ensure the accurate and timely processing of patient accounts related to billing, collections and reimbursement service for Regional One Health in accordance with PFS standards, policies and procedures assigned to Level II Employees, as well as cash posting, mail handling, scanning, sorting, document assembly, coping, faxing and data entry assigned to the Level I employees.
Demonstrates a level of accountability to ensure data and codes are not changed on claims prior to submission. Gathers all information necessary to process patient claims. Ensures that daily productivity standards, billing and re-billing files are met to obtain the required completion rate. Conducts training for new hires and provides monthly refresher courses for existing hires.
Key Job Responsibilities
Essential Function
Performs billing, collections and reimbursement services.
- Ensures that all required financial/demographic information is secured.
- Provides monitoring, follow-up, and research of all assigned patient accounts as required to maintain accurate records pertaining to patient and/or account information.
- Provides courteous and professional customer service at all times.
Ensures that PFS standard and requirement of 100% is met and that all payments are retrieved and posted on the date received.
- Gathers all information necessary to process claim payments and ensures that all clinical data codes associated with claim payment are not changed prior to claim payment.
- Researches submitted cash payments by verifying patient account numbers and appropriate facility.
- Enters all cash receipts and credit card payments to correct accounts and reconciles to batch.
- Monitors and performs cash reconciliation to identify cash posting errors.
- Reconciles cash payments to daily bank lockbox and EFT deposits.
Reviews erroneous claims and researches Commercial guidelines to ensure corrections, adjustments, and proper modifications to claims in accordance with documented billing procedures.
- Responds to patient and insurance company complaints, correspondence, inquiries and requests for information by analyzing charges and bill and contracted arrangements, determining billing errors.
- Contacts clinical departments and HIM to obtain information to determine claim integrity and works with department to resolve claims.
- Provides continuous updates and information to PFS management regarding ongoing errors, payer related issues, registration issues and other controllable related activities affecting reimbursement and payment methodology.
Essential Function
Maintains an active working knowledge of all Governmental Mandated Regulations as it pertains to claims submission.
- Ensures successful implementation of Governmental Regulatory Billing changes, including but not limited to Medicare OPPS effective August 1, 2000.
- Performs the necessary research in order to determine proper governmental requirements prior to claims submission.
- Collects balance owed from third party payers in accordance with state and federal laws governing collection practices.
- Maintains an active working knowledge of all billing and reimbursement requirements by Payer.
- Continuously receives updates and information regarding challenges and newly revised billing and reimbursement practices to ensure compliance.
Ensures daily productivity standards are met and daily billing and re-bill files are cleared in accordance with documented procedure.
- Biller – 120 accounts per day
- Collector – 45 accounts per day
- Validator – 80 accounts per day
- Ensures all correspondence, rejected claims and returned mail is worked within 48 hours of receipt during workdays.
- Ensures daily EOBs, reports and appeal files are cleared within 48 hours of receipt during workdays.
- Ensures business service requests are worked and documented within 24 hours of receipt during workdays.
- Reviews and resolves claims that are suspended daily in electronic billing terminals in accordance with PFS procedure.
- Works all discount applicable generated reports, providing proper documentation and making necessary corrections within 48 hours of receipt during workdays.
- Ensures claims are submitted timely and no filing deadline denials are received.
Ensures quality standards are met and proper documentation regarding patient accounting records.
- Identifies and forwards proper account denial information to the designated departmental liaison. Dedicates efforts to ensure a proper denial resolution and timely turnaround.
- Reviews all payments received to verify accuracy by evaluating the claim, account level charge information, contact and payment terms in accordance with Reimbursement Verification Procedure.
- Ensures collection efforts are thorough and ethical to accomplish overall departmental objectives related to outstanding balances.
Works collaboratively and cohesively with the team to assist in keeping workload evenly distributed.
- Works with PFS Managers to assess the educational needs of employees and provides the necessary training and education on transactional processes.
- Ensures consistent, open and honest communication with PFS Director and/or Managers regarding findings, recommendations and other financial opportunities.
Performs support services for departmental associates such as scanning or faxing documents, copying, printing forms, data entry and providing backup to reception area as requested.
- Ensures quality standards are met in clerical services performed in accordance with PFS compliance guidelines.
Documents and forwards incoming mail and resolves any mail related issues or problems.
- Performs mail retrieval, sorting, distribution and inter-facility delivery duties for all PFS associates.
Prepares training material for new hires specific to their job functions as they onboard in Patient Financial Services, which consists of:
- Identifies and assesses training needs within department.
- Meets with managers and Team leads to ascertain training needs.
Essential Function
- Conduct surveys.
- Train employees for specific jobs.
- Create teaching materials.
- Hold meetings and presentations on learning material.
- Create learning literature, job aides, manuals.
- Plan, organize, and implement a range of training activities.
- Train new hires as well as veteran employees.
- Conduct orientation sessions to assess level of skills.
- Create monitored simulations and problem-solving scenarios.
- Create interactive, multimedia presentations.
Provides coverage for relief and absences as required.
Performs other duties and responsibilities as required.
Physical Demands
A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Physical Demand
N/A
Rarely
Occasionally
Frequently
Constantly
Weight
Standing
X
Walking
X
Sitting
X
Lifting
X
Carrying
X
Pushing
X
Pulling
X
Climbing
X
Balancing
X
Stooping
X
Kneeling
X
Crouching
X
Crawling
X
Reaching
X
Handling
X
Grasping
X
Feeling
X
Talking
X
Hearing
X
Repetitive Motions
X
Eye/Hand/Foot Coordination
X
Education
Education Level
Education Details
Required/ Preferred
High School Diploma
or equivalent with related course work
Required
Post high school education
Preferred
Work Experience
Experience
Experience Details
Required/ Preferred
Minimum 3 years experience
in a facility setting (hospital billing and collection) with responsibility for cash posting and payment validation
Required
Minimum 2 years experience
in a leadership role
Preferred
At least 1 year experience
College education and/or previous insurance company claims experience may be considered in lieu of healthcare experience
Required
See All 21 Mid Level Account Representative Jobs
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Find JobsMid Level Account Representative Job Market
Who's Hiring
Top Industries Hiring
- Medical Devices
- Science & Research
- Automotive
- Technology & Software
- Healthcare & Medical Services
Mid Level Account Representative Jobs: Frequently Asked Questions
How do I get a mid level account representative job?
Position yourself around ownership and outcomes. Highlight accounts you managed independently, revenue you retained or grew, and any cross-functional work you led. Tailor your resume to show measurable results, such as renewal rates or upsell wins, rather than just listing tasks. Mid level job postings typically look for demonstrated client relationship depth and the ability to run a deal cycle without close supervision.
Which companies hire mid level account representatives?
Companies hiring mid level account representatives right now include Pall Corporation, Harris Computer, and Regional One Health, based on current listings on Migrate Mate as of November 2026. Mid-size growth companies and enterprise firms with dedicated sales or client success divisions tend to hire most actively at this level, as they need reps who can manage accounts independently without constant management oversight.
Are there remote mid level account representative jobs?
Yes, remote and hybrid options are common at this level. About 69% of mid level account representative openings are remote or hybrid as of November 2026, reflecting how many sales and account management workflows now run through digital tools. Fully remote roles are most common in SaaS, technology services, and companies with distributed client bases.
How do I move up to a mid level account representative role?
Moving from entry level to mid level means building a record of independent account ownership over time. Focus on expanding the complexity and size of accounts you handle, taking initiative on renewals and upsells without prompting, and mentoring newer reps when the opportunity arises. Demonstrating consistent quota attainment and the ability to manage the full account lifecycle is what typically signals readiness for mid level responsibilities.
Which industries hire the most mid level account representatives?
Mid Level account representative roles concentrate in Medical Devices, Science & Research, and Automotive, based on current listings on Migrate Mate as of November 2026. These sectors rely on dedicated account teams to manage ongoing client relationships, renewals, and expansion revenue, creating steady mid level demand for reps who can work independently across a book of business.