Associate General Manager Jobs
Associate General Manager jobs are open across retail, hospitality, food service, and operations-intensive industries, from entry-level operations roles to senior multi-unit positions, with specializations in P&L management, team leadership, and process improvement. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 59+ Associate General Manager jobs
About Towne
Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.
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For more information about our privacy policy, please click here.
SUMMARY
The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description. - 15%
Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20%
Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15%
Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20%
Develops cohesive working relationships with the clients’ staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15%
Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- Associate’s degree or equivalent degree preferred
Required Licensure, Certification, etc.:
- Valid driver’s license and clean driving record
Work Experience:
- A minimum of one (1) year of related experience in hospitality
Knowledge:
- Knowledge of Towne Park’s and site-specific preventative safety and security procedures
- Knowledge of Towne Park’s safe driving policies and procedures
- Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park
- Knowledge of Towne Park’s equipment training, policies and procedures for use in a safe and efficient manner
- Knowledge of Towne Park’s claim check, ticketing and key box training, policies and procedures
- Knowledge of Towne Park’s principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA
- Knowledge of business writing, basic accounting and business metrics
- Knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.
Skills:
- Must be able to drive manual transmission
- Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
- Written and verbal communication skills to effectively address all levels within the organization
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
- Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
- Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
- Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.
- A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety
SCOPE
Authority to Act:
- Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
- Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary.
Budget Responsibility:
- The employee has control over resources available only.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $52,800-$79,200.
Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 10% may be required.
About Towne
Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne’s 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.
SUMMARY
The Associate Manager is responsible for ensuring high levels of client, customer and associate satisfaction at a designated Towne Park location. Key responsibilities include managing the delivery of guest/patient services; hiring, training, evaluating and discharging associates; planning, assigning, and directing work; appraising performance; financial management and reporting; addressing customer complaints; and managing a minimum of two associates.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Ensures that the guest service experience is delivered exceptionally and consistently on all shifts. Sets a positive example for guest relations and empowers associates to provide excellent customer service. May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description. - 15%
Efficiently allocates labor resources to support service delivery and reduces staffing levels if business conditions dictate. Understands the client’s service standards and effectively integrates Towne Park’s standards to complement them to meet business demands and productivity goals. Reviews comment cards and guest satisfaction results with employees. - 20%
Is actively engaged in the recruitment and hiring processes to ensure the best people are selected for the location. Responds proactively to associate feedback and suggestions, including satisfaction surveys and exit interviews. - 15%
Assists Account Manager in establishing guidelines so employees understand expectations and parameters. Sees that new associates get off to the right start through proper orientation and on-the-job training. Recognizes great performance and provides opportunities for top performers to learn and grow. Recognizes where the team and individual performers need to improve and properly trains and coaches. Conducts regular performance appraisals, and provides feedback and coaching for all direct reports to include disciplinary and discharging when necessary. - 20%
Develops cohesive working relationships with the clients’ staff members. Maintains regular meeting rhythms and communication channels with the client and follows through on commitments. Knows when to be present at the site and maintains a high level of visibility. Understands what objectives are important to the client and ensures the entire team is focused on exceeding expectations. - 15%
Understands and drives business metrics for forecasting, productivity, claims, customer service, and turnover. Ensures all associates accurately identify and collect revenue for all vehicles. Ensures that shift reports, cash drops and other revenue reports are completed with detail and accuracy. Supervises the reconciliation of revenue and tickets at the end of every shift. Ensures that controls are in place for scheduling, overtime, tip reporting, and timekeeping. - 15%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
- Associate’s degree or equivalent degree preferred
Required Licensure, Certification, etc.:
- Valid driver’s license and clean driving record
Work Experience:
- A minimum of one (1) year of related experience in hospitality
Knowledge:
- Knowledge of Towne Park’s and site-specific preventative safety and security procedures
- Knowledge of Towne Park’s safe driving policies and procedures
- Knowledge of potential hot spot and accident reporting policies and procedures as set forth by Towne Park
- Knowledge of Towne Park’s equipment training, policies and procedures for use in a safe and efficient manner
- Knowledge of Towne Park’s claim check, ticketing and key box training, policies and procedures
- Knowledge of Towne Park’s principles and processes for providing exemplary customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of customer confidentiality policies and procedures as set forth by Towne Park and/or HIPPA
- Knowledge of business writing, basic accounting and business metrics
- Knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information.
Skills:
- Must be able to drive manual transmission
- Computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word and Outlook) and various technology and point-of-sale applications
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates.
- Written and verbal communication skills to effectively address all levels within the organization
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures
- Ability to read, analyze, and interpret general business policies, procedures, equipment manuals, training materials, and corporate communications
- Ability to compose professional internal and external business communications including reports, memos, letters, and e-mails
- Ability to maintain accuracy and composure while under pressure to effectively handle guest/patient complaints and difficult situations.
- A proven track record of being courteous, having a sense of urgency, and maintaining a high level of safety
SCOPE
Authority to Act:
- Performs duties independently with minimal supervision. Make day-to-day decisions that impacts the operational and financial of the site(s); decisions may deviate from prescribed operating guidelines, policies and procedures. Mistakes/errors may result in work stoppage, loss of business, poor customer relations and/or damage to product, all of which can have negative financial implications for the organization.
- Includes the hiring of new or replacement associates, and discharging of associates not performing their job tasks properly and disciplining associates when necessary.
Budget Responsibility:
- The employee has control over resources available only.
Job Details
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $52,800-$79,200.
Additional Compensation: Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.
Benefits: Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k retirement savings plan.
Paid Time Off: Employees accrue 0.0385 hours of PTO per hour worked up to a maximum of 80 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel of up to 10% may be required.
See All 59 Associate General Manager Jobs
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Find JobsAssociate General Manager Job Market
Who's Hiring
- Tender Greens10
- Meijer5
- Jet Brite Car Wash4
- Tesla3
- ChenMed3
Top Industries Hiring
- Healthcare & Medical Services
- Insurance
- Manufacturing
- Technology & Software
What Employers Look For
The qualifications that appear most often in associate general manager jobs.
- 3-5 years of management experience in a relevant industry such as retail, hospitality, or food service
- Demonstrated ability to manage P&L statements, labor costs, and operational budgets
- Experience leading, hiring, and developing teams of 10 or more hourly or salaried employees
- Proficiency with scheduling, inventory, and point-of-sale or operations management software
- Bachelor's degree in business administration, management, or a related field preferred
- Strong communication and cross-functional collaboration skills across departments or units
Tips for Your Associate General Manager Job Search
Quantify your P&L ownership on your resume
Hiring managers for associate general manager roles want to see the revenue or cost budgets you've owned, not just the fact that you managed them. Lead with dollar figures, headcount, and measurable outcomes in every bullet that describes operational responsibility.
Tailor your resume to the industry vertical
An associate general manager resume for a restaurant group reads differently from one targeting a retail chain or a hotel. Reframe your experience using the vocabulary of each vertical, because hiring managers filter heavily for industry-specific terminology before reading a word of your actual content.
Apply early to roles that fit
Migrate Mate lists associate general manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that list unit count or volume
Job listings that specify the number of locations, units, or annual revenue give you a precise benchmark for whether your experience level is competitive. Apply to roles where the scope matches or slightly exceeds what you've already managed, not roles five levels above your current responsibility.
Prepare a turnaround or growth story for interviews
Interviewers for associate general manager positions almost always ask you to walk through a time you improved an underperforming location or team. Build a tight two-minute narrative around one specific example with a before metric, the actions you took, and the after result.
Negotiate total compensation, not just base pay
Associate general manager offers often include a bonus structure tied to location performance metrics. Before accepting, ask for the specific targets, the payout formula, and historical achievement rates so you understand the realistic value of the variable component.
Associate General Manager Jobs: Frequently Asked Questions
Which companies are hiring the most associate general managers?
Tender Greens, Meijer, and Jet Brite Car Wash are hiring the most associate general managers right now, with openings concentrated in California, Illinois, and New York, based on current listings on Migrate Mate as of November 2026. Volume tends to increase in Q1 and Q3 as companies align new management hires with fiscal planning cycles.
How many associate general manager jobs are remote?
About 23% of associate general manager openings are fully remote or hybrid as of November 2026, reflecting the fundamentally on-site nature of most general management roles. The sub-areas most likely to offer remote or hybrid arrangements are corporate operations, training and development, and multi-unit oversight roles where travel replaces daily on-site presence.
How do you become an associate general manager?
Most associate general managers move up from department manager, shift supervisor, or assistant manager roles within their industry. Build a consistent record of hitting operational metrics, take on P&L responsibility as early as possible, and develop direct experience managing full teams through hiring and performance cycles. Internally promoted candidates almost always have two to four years of progressively broader management scope before stepping into the role.
Can you get an associate general manager job with little experience?
Some employers, particularly in high-growth retail, quick-service restaurants, and franchise operations, hire into associate general manager roles from strong assistant manager backgrounds even without full GM experience. The key is demonstrating measurable outcomes in your current role, showing you've handled staffing, scheduling, and budget decisions independently, and targeting smaller-volume locations where the learning curve is part of the offer.
What does the associate general manager interview process look like?
Most associate general manager interview processes involve an initial screen with a recruiter or HR contact, followed by one or two rounds with the hiring district manager or regional director. Expect behavioral questions focused on operations, team performance, and conflict resolution, often paired with a scenario exercise where you walk through how you'd handle a staffing shortfall or a revenue miss. Final-round candidates frequently meet senior leadership or complete a site visit.
Where can I find and apply to associate general manager jobs?
You can find and apply to associate general manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits your situation.
See All 59 Associate General Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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