Back of House Team Member Jobs
Back of House Team Member jobs are open across restaurants, hotels, catering, and food service, from entry-level to shift-lead roles, with specializations in kitchen prep, dishwashing, and food storage. See the openings below and apply to the ones that match your experience.
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Senior Back of House Shift Lead
Chick-fil-A The Villages | Full-Time Leadership Opportunity
Position Overview
Reports To: Executive Director and Owner/Operator
About the Role
Chick-fil-A The Villages is seeking an experienced, driven, and dependable Senior Back of House Shift Lead to provide exceptional leadership and operational oversight within our kitchen.
This individual serves as the primary operational leader during assigned shifts and acts as an important connection between senior leadership and the kitchen team. The Senior BOH Shift Lead must be capable of independently leading high-volume kitchen operations, managing food preparation and assembly systems, developing other kitchen leaders, and maintaining the highest standards of food safety, cleanliness, speed, and quality.
We are looking for a leader who leads by example, takes ownership, develops others, and thrives in a fast-paced environment.
Our mission is \Achieving Excellence Through Relentless Execution.\ This leader plays a critical role in bringing that mission to life every day.
KEY RESPONSIBILITIES
1. Strategic Leadership & Culture
- Model and uphold our Shared Vision, Purpose, and Core Values: Customers First, Hustle, Optimism, Curiosity, Continuous Improvement, and Safety First.
- Lead with humility, integrity, confidence, urgency, optimism, and a servant's heart.
- Build a positive, respectful, and accountable kitchen culture through clear communication and consistent leadership.
- Take ownership of the overall culture, cleanliness, and performance of each assigned shift.
- Address inappropriate behavior, bullying, discrimination, harassment, and other cultural concerns promptly and professionally.
- Partner with Front of House leadership to promote effective communication and seamless restaurant operations.
- Escalate significant team, safety, equipment, or operational concerns to the appropriate senior leadership.
2. Operational & Financial Excellence
- Serve as the Manager on Duty for the Back of House when assigned.
- Independently lead kitchen opening, shift transitions, closing, and high-volume operations.
- Ensure thorough shift handoffs and leave the kitchen fully prepared for the next daypart.
- Review staffing, catering commitments, anticipated business volume, and food preparation needs before each shift.
- Strategically assign kitchen positions based on operational demands and Team Member strengths, including breading, boards, and machines.
- Maintain Chick-fil-A standards for Safety, Courtesy, Accuracy, and Speed.
- Monitor and improve key performance indicators, including kitchen speed of service, order accuracy, labor productivity, food cost, and food waste (LEAN).
- Manage inventory throughout the shift, monitor waste, ensure proper FIFO rotation, and protect restaurant resources.
- Identify equipment and maintenance concerns and report them promptly.
3. Leadership Development & Team Accountability
- Provide consistent, on-the-floor coaching to kitchen Shift Leads, Senior Team Leads, Team Leads, and Team Members.
- Deliver timely, specific, and constructive feedback to strengthen individual and team performance.
- Support one-on-one development conversations, training evaluations, kitchen orientations, and Pathway training completion.
- Identify and develop future kitchen leadership talent by delegating responsibilities and building confidence.
- Hold Team Members accountable for attendance, punctuality, uniform standards, food safety practices, and restaurant policies.
- Document significant attendance, safety, and performance concerns appropriately.
- Participate actively in leadership meetings, providing BOH performance updates, reviewing metrics, and presenting solutions for operational improvement.
- Maintain confidentiality regarding team matters and leadership discussions.
4. Systems, Food Safety & Compliance
- Ensure consistent execution of food safety guidelines, ServSafe standards, Daily Criticals, store checklists, and Chick-fil-A Recipes and Service standards.
- Maintain compliance with all temperature, food handling, preparation, and recipe requirements.
- Oversee completion of BOH opening, transition, closing, cleaning, dishwashing, and specialized task lists.
- Maintain a clean, organized, and inspection-ready kitchen environment.
- Respond appropriately to emergencies, including equipment failures, medical incidents, fire safety situations, and other unexpected events.
- Prioritize the safety of Team Members and guests in all operational decisions.
QUALIFICATIONS & EXPERIENCE
Leadership Experience
- Proven experience successfully leading high-volume kitchen shifts with minimal supervision.
- Demonstrated ability to manage kitchen operations independently and make sound operational decisions.
- Comprehensive knowledge of all essential kitchen positions, food preparation, breading, and Chick-fil-A quality standards.
Character & Leadership Qualities
- High integrity, maturity, and emotional intelligence.
- Strong commitment to servant leadership and developing others.
- Ability to coach, redirect, delegate, and hold others accountable.
- Demonstrates ownership, initiative, dependability, and a commitment to continuous improvement.
Communication & Professionalism
- Excellent verbal, written, and interpersonal communication skills.
- Ability to communicate expectations clearly and professionally.
- Accepts feedback positively and demonstrates a willingness to learn and grow.
- Ability to build positive working relationships across all levels of the restaurant.
Technical Competencies
- Proficiency in Pathway, kitchen screen routing software, cash management systems (where applicable), and required restaurant operating applications.
Availability Requirements
- Flexible, open availability consistent with restaurant business needs.
- Availability to work Saturdays.
- Ability to work opening, closing, and peak operational shifts as needed.
THE OPPORTUNITY
This is an important leadership position for someone who takes pride in operational excellence, enjoys developing people, and wants to make a meaningful impact on the success of a growing kitchen team.
If you are an experienced kitchen leader who leads by example, thrives under pressure, takes ownership, and is passionate about building a strong team, we would love to hear from you!
Join the Chick-fil-A The Villages team and help us achieve excellence through relentless execution.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $16.00 - $17.00 / hour
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Employee discount
- Paid training
Job Type: fulltime
Education: High school degree
Work location: On-site
Chick-fil-A The Villages. 730 US-441, The Villages, FL, 32159
Back of House Team Member Jobs by Experience Level
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Who's Hiring
- Chick-fil-A Restaurants37

- Gotts Partners Lp4G
- Shark Club3

- Brooks Running2

- Mendocino Farms2

What Employers Look For
The qualifications that appear most often in back of house team member jobs.
- Prior experience in a commercial kitchen, restaurant, or food service environment
- Food handler or food safety certification such as ServSafe
- Ability to lift up to 50 pounds and stand for extended shifts
- Knowledge of proper food storage, labeling, and rotation procedures
- Availability for early morning, late night, weekend, and holiday shifts
- Familiarity with cleaning and sanitation standards required by health codes
Tips for Your Back of House Team Member Job Search
Tailor your resume to each listing
Back of house postings often specify prep cook, dishwasher, or food runner duties separately. Match the exact language in each listing so your resume speaks directly to what that kitchen or facility needs, not a generic version of the role.
Get your food handler card first
Many employers filter applicants before interviews based on food safety certification. Completing a ServSafe or equivalent food handler course before you apply removes a common barrier and signals you're ready to start quickly.
Apply early to roles that fit
Migrate Mate lists back of house team member openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight physical stamina and reliability
Back of house hiring managers prioritize candidates who can sustain fast-paced, standing work through long shifts. Mention specific shift lengths you've worked and any record of consistent attendance in your previous roles.
Prepare for a working interview
Many kitchens and food service operations ask candidates to complete a brief trial shift before offering a position. Arrive in non-slip shoes, be ready to follow directions immediately, and treat every task as part of the evaluation.
Follow up within two business days
Back of house positions fill fast, often within days of posting. A short, direct follow-up message after submitting your application keeps you visible and shows the kind of reliability that managers value in this role.
Back of House Team Member Jobs: Frequently Asked Questions
Which companies are hiring the most back of house team members?
The companies hiring the most back of house team members right now include Chick-fil-A Restaurants, Gotts Partners Lp, and Shark Club, with the largest share of openings in California, Florida, and Texas, based on current listings on Migrate Mate as of November 2026. High-volume food service chains and hospitality groups tend to post the most openings at any given time.
How many back of house team member jobs are remote?
About 2% of back of house team member openings are fully remote or hybrid as of November 2026, reflecting that most of the work is hands-on and location-dependent. Administrative or scheduling functions tied to food service operations are the sub-areas most likely to offer any remote flexibility.
How do you become a back of house team member?
Start by earning a food handler certification, which most employers require before your first shift. Apply to entry-level openings at restaurants, hotels, cafeterias, or catering companies where on-the-job training is standard. During onboarding you'll learn prep techniques, sanitation protocols, and kitchen station procedures specific to that operation.
Can you get hired as a back of house team member with no experience?
Yes, many back of house positions are designed for candidates with no prior kitchen experience, especially at casual dining chains and high-volume cafeterias that provide full training. Demonstrating reliability, physical readiness for the work, and a valid food handler card carries more weight than a resume at the entry level.
What does the back of house team member interview process look like?
The process typically starts with a brief phone or in-person screening where the manager covers availability and basic food safety knowledge. A second stage often involves a walk-through of the kitchen followed by a working trial shift. Some employers make an offer on the spot after the trial if the candidate performs well and fits the team.
Where can I find and apply to back of house team member jobs?
You can find and apply to back of house team member jobs on Migrate Mate, which lists current openings from across the United States in one place. Search for roles that match your availability and experience, then apply directly to each listing that fits.
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