Senior Level Business Office Associate Jobs
Senior level business office associate jobs place experienced professionals in charge of operational workflows, administrative systems, and the staff or projects that keep a business office running efficiently. Openings reflect a strong mix of on-site and remote opportunities across Technology & Software, Consulting & Professional Services, and Investment & Asset Management, with employers like State Street, Goldman Sachs, and Johns Hopkins University hiring at this level now.
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INTRODUCTION
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.
About MaintainX
MaintainX is the world's leading mobile-first work execution platform for industrial and frontline teams. We help over 13,000 customers — including Duracell, McDonald's, Shell, DHL, and Volvo — reduce unplanned downtime and run more efficient operations.
In July 2025 we closed a $150M Series D led by Bessemer Venture Partners, bringing our total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100, recognized as a Forbes America's Best Startup Employers 2025, and ranked #1 in EAM and CMMS on G2's Summer 2025 report (perfect 100 satisfaction score).
The market we serve is changing fast: 68% of industrial companies have the same or more downtime than in 2024, and the frontline workforce — 80% of the global workforce, not working behind a desk — is why we build.
THE ROLE
Enterprise clients bring complex operational problems to MaintainX, and the PMO Manager ensures they leave with measurable outcomes. You'll lead a team of project managers and solutions consultants delivering professional services to our largest clients — and build the systems that let that delivery scale.
- Own delivery outcomes across the enterprise PS portfolio: projects land on time, in scope, and with client satisfaction that drives retention and expansion.
- Build and continuously improve the PMO's playbooks, tooling, and templates so delivery quality scales without requiring you in every conversation.
- Partner with Sales and Solutions in pre-sales to scope, resource, and plan enterprise engagements before they start — turning ambiguous client needs into executable delivery plans.
- Run the portfolio view: track utilization, profitability, and risk across all active engagements; act as the escalation point on complex or at-risk accounts.
- Develop your team — coaching PMs and solutions consultants to grow in craft, confidence, and client impact.
At 6–12 months, success looks like: consistent on-time delivery, a PMO that operates without you in every room, and a team that is visibly stronger.
BASIC QUALIFICATIONS
Must-haves:
- 7+ years of project/program management experience in a professional services or consulting environment
- 3+ years leading a PMO or managing a team of project managers
- PMP, PRINCE2, or equivalent certification
- Proven track record managing multiple complex, client-facing enterprise engagements simultaneously
- Experience acting as an executive-level escalation point — you've navigated difficult client relationships and brought them back
- Fluency in the financial mechanics of services delivery: utilization, margin, forecasting, contract compliance
- Bachelor's degree in Engineering, Business, or a related field
PREFERRED QUALIFICATIONS
Nice-to-haves:
- Experience with PSA tools (Mavenlink, FinancialForce, or NetSuite OpenAir)
- Agile certification (CSM, SAFe) or equivalent
WE OFFER
- Competitive base + variable comp aligned to role and location
- Meaningful equity in a high-growth, post-Series D company
- Day-1 benefits coverage — health, dental, vision (Canada Life)
- Unlimited PTO — we actually take it
- $500 home office stipend · $1K annual L&D budget
- Hybrid in-office at our Toronto hub
HOW WE WORK
We hire for what you've delivered, not what your title was. We expect high ownership, clear communication, and the judgment to act without needing a manager in the room. In return: real career trajectory, fast promotions for strong performers, and a team that genuinely cares about the mission. We work alongside people who reflect the MaintainX values — Smart, Humble, Optimist — and we believe strong ideas, clearly argued and honestly executed, win.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
INTRODUCTION
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the talent to match.
About MaintainX
MaintainX is the world's leading mobile-first work execution platform for industrial and frontline teams. We help over 13,000 customers — including Duracell, McDonald's, Shell, DHL, and Volvo — reduce unplanned downtime and run more efficient operations.
In July 2025 we closed a $150M Series D led by Bessemer Venture Partners, bringing our total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100, recognized as a Forbes America's Best Startup Employers 2025, and ranked #1 in EAM and CMMS on G2's Summer 2025 report (perfect 100 satisfaction score).
The market we serve is changing fast: 68% of industrial companies have the same or more downtime than in 2024, and the frontline workforce — 80% of the global workforce, not working behind a desk — is why we build.
THE ROLE
Enterprise clients bring complex operational problems to MaintainX, and the PMO Manager ensures they leave with measurable outcomes. You'll lead a team of project managers and solutions consultants delivering professional services to our largest clients — and build the systems that let that delivery scale.
- Own delivery outcomes across the enterprise PS portfolio: projects land on time, in scope, and with client satisfaction that drives retention and expansion.
- Build and continuously improve the PMO's playbooks, tooling, and templates so delivery quality scales without requiring you in every conversation.
- Partner with Sales and Solutions in pre-sales to scope, resource, and plan enterprise engagements before they start — turning ambiguous client needs into executable delivery plans.
- Run the portfolio view: track utilization, profitability, and risk across all active engagements; act as the escalation point on complex or at-risk accounts.
- Develop your team — coaching PMs and solutions consultants to grow in craft, confidence, and client impact.
At 6–12 months, success looks like: consistent on-time delivery, a PMO that operates without you in every room, and a team that is visibly stronger.
BASIC QUALIFICATIONS
Must-haves:
- 7+ years of project/program management experience in a professional services or consulting environment
- 3+ years leading a PMO or managing a team of project managers
- PMP, PRINCE2, or equivalent certification
- Proven track record managing multiple complex, client-facing enterprise engagements simultaneously
- Experience acting as an executive-level escalation point — you've navigated difficult client relationships and brought them back
- Fluency in the financial mechanics of services delivery: utilization, margin, forecasting, contract compliance
- Bachelor's degree in Engineering, Business, or a related field
PREFERRED QUALIFICATIONS
Nice-to-haves:
- Experience with PSA tools (Mavenlink, FinancialForce, or NetSuite OpenAir)
- Agile certification (CSM, SAFe) or equivalent
WE OFFER
- Competitive base + variable comp aligned to role and location
- Meaningful equity in a high-growth, post-Series D company
- Day-1 benefits coverage — health, dental, vision (Canada Life)
- Unlimited PTO — we actually take it
- $500 home office stipend · $1K annual L&D budget
- Hybrid in-office at our Toronto hub
HOW WE WORK
We hire for what you've delivered, not what your title was. We expect high ownership, clear communication, and the judgment to act without needing a manager in the room. In return: real career trajectory, fast promotions for strong performers, and a team that genuinely cares about the mission. We work alongside people who reflect the MaintainX values — Smart, Humble, Optimist — and we believe strong ideas, clearly argued and honestly executed, win.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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Who's Hiring
Top Industries Hiring
- Technology & Software25
- Consulting & Professional Services22
- Investment & Asset Management21
- Education20
- Banking & Financial Services15
Senior Level Business Office Associate Jobs: Frequently Asked Questions
How do I get a senior level business office associate job?
Employers hiring at this level look for candidates who can independently manage complex administrative operations, lead or mentor support staff, and drive process improvements without close supervision. A strong application highlights ownership of high-stakes projects, proficiency with office management systems, and a history of cross-functional collaboration. Tailoring your resume to reflect leadership scope, not just task completion, gives you a clear edge.
Which companies hire senior level business office associates?
Companies hiring senior level business office associates right now include State Street, Goldman Sachs, and Johns Hopkins University, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from mid-to-large organizations with established administrative departments that need experienced professionals to anchor their operations.
Are there remote senior level business office associate jobs?
Yes, though availability varies by employer and industry. About 49% of senior level business office associate openings are remote or hybrid as of July 2026, reflecting growing flexibility for experienced candidates who can manage operations and coordinate teams without being on-site every day. On-site roles remain common where in-person oversight of office functions is essential.
What makes a business office associate role senior level?
Senior level roles are defined by scope and accountability. Where mid-level associates execute established processes, senior associates own those processes, identify gaps, and implement improvements. They typically lead or mentor junior staff, manage vendor or cross-departmental relationships, and serve as the go-to authority for operational decisions within the office. The expectation is independent judgment, not task completion.
Which industries hire the most senior level business office associates?
Senior Level business office associate roles concentrate in Technology & Software, Consulting & Professional Services, and Investment & Asset Management, based on current listings on Migrate Mate as of July 2026. These sectors tend to have complex administrative infrastructures and ongoing demand for experienced professionals who can manage high-volume operations and maintain organizational consistency at scale.