Entry Level Case Manager Jobs
New grad case manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on fieldwork can carry more weight than a lengthy resume. Most openings are on-site roles across Healthcare & Medical Services, Insurance, and Education, with employers like Novant Health, Optum, and Humana hiring at this level now.
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Role: Case Manager
Reports to: Program Manager
Program: 1603-Housing Retention
Department: Permanent Housing
Location: Amani Apartments - 4200 W. Pico Blvd. LA, CA 90019 & Washington Crossing - 4601 Washington Blvd, Los Angeles, CA 90016
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
- Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
- Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
- Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.
- Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
- Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
- Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
- Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
- Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
- Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
- Assist Clients in applying for and obtaining all benefits to which they are entitled.
- Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
- Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
- Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
- Communicate effectively with property managers and other third party partners.
- Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
- Adapt workload as directed by supervisor in response to funder expectations.
- Other duties, as assigned.
Qualifications:
- High School Diploma or GED or Equivalent.
- Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
- Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
- Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
- Willing and able to transport Clients in your personal vehicle.
Preferred Qualifications:
- Bachelor's Degree.
- Demonstrated knowledge of case management.
Work Environment:
- Combination of field and office environment
- Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
- On occasion walk or drive to different local sites.
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise, and odor.
- May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
Role: Case Manager
Reports to: Program Manager
Program: 1603-Housing Retention
Department: Permanent Housing
Location: Amani Apartments - 4200 W. Pico Blvd. LA, CA 90019 & Washington Crossing - 4601 Washington Blvd, Los Angeles, CA 90016
Setting: 100% Onsite
Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.
Essential Duties and Responsibilities:
- Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
- Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
- Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.
- Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
- Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
- Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
- Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
- Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
- Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
- Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
- Assist Clients in applying for and obtaining all benefits to which they are entitled.
- Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
- Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
- Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
- Communicate effectively with property managers and other third party partners.
- Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
- Adapt workload as directed by supervisor in response to funder expectations.
- Other duties, as assigned.
Qualifications:
- High School Diploma or GED or Equivalent.
- Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
- Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
- Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
- Willing and able to transport Clients in your personal vehicle.
Preferred Qualifications:
- Bachelor's Degree.
- Demonstrated knowledge of case management.
Work Environment:
- Combination of field and office environment
- Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
- On occasion walk or drive to different local sites.
- Will necessitate working in busy and loud environments
- Will be exposed to elements like cold, heat, dust, noise, and odor.
- May need to bend, stoop, twist, and sit throughout the day.
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest, specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short- and Long-Term Disability
- Voluntary Pet Insurance
- Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
- The People Concern University & Certificates
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Entry Level Case Manager Jobs: Frequently Asked Questions
How do I get an entry level case manager job?
Entry level case manager roles typically look for candidates with a relevant degree in social work, psychology, or a related human services field, along with any internship or volunteer experience working directly with clients. Highlighting hands-on fieldwork, strong communication skills, and familiarity with case documentation or care coordination software gives you a real edge at this stage, even with a short work history.
Which companies hire entry level case managers?
Companies hiring entry level case managers right now include Novant Health, Optum, and Humana, based on current listings on Migrate Mate as of September 2026. Hiring at this level comes from a wide range of employers, including nonprofit social service agencies, hospital systems, behavioral health organizations, and government-funded community programs.
Are there remote entry level case manager jobs?
Yes, though most entry level case manager openings are on-site given the client-facing nature of the work. About 24% of entry level case manager openings are remote or hybrid as of September 2026, and those roles tend to appear most often in care coordination, utilization review, and insurance-based case management where client contact happens by phone or telehealth.
Are these new grad case manager jobs?
Yes, the listings here include new grad, recent graduate, and junior case manager roles. A posting is typically new-grad friendly when it explicitly welcomes zero to two years of experience, counts internships or practicum hours toward requirements, or accepts a portfolio of relevant fieldwork in place of full-time history. Look for language like 'entry level,' 'new grad,' or 'no experience required' in the job description.
Which industries hire the most entry level case managers?
Entry Level case manager roles concentrate in Healthcare & Medical Services, Insurance, and Education, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at the entry level because they rely on large frontline caseloads, frequently receive government funding tied to staffing requirements, and often build structured onboarding programs specifically designed for junior staff.