Client Engagement Associate Jobs
Client Engagement Associate jobs are open across financial services, healthcare, SaaS, and professional services, at every level from entry-level to senior associate, with specializations in account management, customer success, and onboarding. Find a role that fits below and apply directly.
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Hill Duvernay & Associates, LLC | Part-time | Remote after training
Pay and schedule
- $23–$25 per hour, depending on demonstrated sales experience. This is a W-2 position with hourly base pay.
- 25 hours per week, Monday through Friday, 12:30–5:30 p.m. Eastern.
- The first two weeks of training are in person at our Morrow, Georgia office. After training, the role is fully remote.
About the role
Hill Duvernay & Associates is a women-led criminal defense firm serving clients across metro Atlanta. We’re hiring a Client Enrollment Specialist to own the entire sales process, from the first conversation with a prospective client through a signed engagement agreement and initial payment. You’ll handle new inbound inquiries and follow up with people who have already spoken with the firm or received a quote.
On a typical day, you might take a call from a family seeking help with a bond hearing, gather the information needed to determine the next step, or talk with a prospective client who is weighing payment options. We’re looking for someone who can listen carefully, explain what the firm offers, and confidently ask whether the prospect is ready to hire us.
What you’ll do
- Handle initial sales conversations with prospective clients. Gather screening information, identify time-sensitive needs, and schedule attorney consultations when appropriate.
- Own each sales opportunity through a decision, including when an attorney consultation is part of the process. Follow up by phone, text, and email after inquiries, consultations, and quotes.
- Explain attorney-approved services, fees, and payment options in plain language. Address objections and route legal questions or requests for exceptions to the attorney.
- Guide prospects through signing their engagement agreement and making their initial payment. Hand off retained clients to the client liaison for onboarding.
- Keep Clio Grow current with each contact, the outcome, and a dated next step for every active lead.
- Join a brief weekly video check-in to review follow-up timeliness, the percentage of qualified prospects who sign and pay, and initial payments collected. We’ll hold a performance and pay review at 60 days.
What we’re looking for
- Experience handling inbound sales from the first conversation through a purchase or signed agreement. Experience in legal intake, consultative sales, or enrollment is welcome.
- Confidence discussing price, handling objections, and asking for a decision with professionalism and empathy.
- Strong phone and writing skills, especially when speaking with people under stress.
- Experience using a CRM to manage follow-ups and track outcomes. Clio Grow experience is a plus.
- Sound judgment with confidential information and the ability to manage your sales pipeline independently while working remotely.
- Availability to complete two weeks of in-person training in Jonesboro. Law firm or criminal defense experience is preferred.
How to apply
Apply through Indeed with your résumé. In a few sentences, tell us about an inbound inquiry you personally handled from the first conversation through a sale. What was holding up the decision, how did you follow up, and what did you do to close it?
Pay: $23.00 per hour
Expected hours: 25.0 per week
Benefits:
- Paid training
- Work from home
Work Location: Hybrid remote in Morrow, GA 30260
Hill Duvernay & Associates, LLC | Part-time | Remote after training
Pay and schedule
- $23–$25 per hour, depending on demonstrated sales experience. This is a W-2 position with hourly base pay.
- 25 hours per week, Monday through Friday, 12:30–5:30 p.m. Eastern.
- The first two weeks of training are in person at our Morrow, Georgia office. After training, the role is fully remote.
About the role
Hill Duvernay & Associates is a women-led criminal defense firm serving clients across metro Atlanta. We’re hiring a Client Enrollment Specialist to own the entire sales process, from the first conversation with a prospective client through a signed engagement agreement and initial payment. You’ll handle new inbound inquiries and follow up with people who have already spoken with the firm or received a quote.
On a typical day, you might take a call from a family seeking help with a bond hearing, gather the information needed to determine the next step, or talk with a prospective client who is weighing payment options. We’re looking for someone who can listen carefully, explain what the firm offers, and confidently ask whether the prospect is ready to hire us.
What you’ll do
- Handle initial sales conversations with prospective clients. Gather screening information, identify time-sensitive needs, and schedule attorney consultations when appropriate.
- Own each sales opportunity through a decision, including when an attorney consultation is part of the process. Follow up by phone, text, and email after inquiries, consultations, and quotes.
- Explain attorney-approved services, fees, and payment options in plain language. Address objections and route legal questions or requests for exceptions to the attorney.
- Guide prospects through signing their engagement agreement and making their initial payment. Hand off retained clients to the client liaison for onboarding.
- Keep Clio Grow current with each contact, the outcome, and a dated next step for every active lead.
- Join a brief weekly video check-in to review follow-up timeliness, the percentage of qualified prospects who sign and pay, and initial payments collected. We’ll hold a performance and pay review at 60 days.
What we’re looking for
- Experience handling inbound sales from the first conversation through a purchase or signed agreement. Experience in legal intake, consultative sales, or enrollment is welcome.
- Confidence discussing price, handling objections, and asking for a decision with professionalism and empathy.
- Strong phone and writing skills, especially when speaking with people under stress.
- Experience using a CRM to manage follow-ups and track outcomes. Clio Grow experience is a plus.
- Sound judgment with confidential information and the ability to manage your sales pipeline independently while working remotely.
- Availability to complete two weeks of in-person training in Jonesboro. Law firm or criminal defense experience is preferred.
How to apply
Apply through Indeed with your résumé. In a few sentences, tell us about an inbound inquiry you personally handled from the first conversation through a sale. What was holding up the decision, how did you follow up, and what did you do to close it?
Pay: $23.00 per hour
Expected hours: 25.0 per week
Benefits:
- Paid training
- Work from home
Work Location: Hybrid remote in Morrow, GA 30260
Client Engagement Associate Jobs by Experience Level
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Find JobsClient Engagement Associate Job Market
Who's Hiring
Top Industries Hiring
- Staffing & Recruiting
- Technology & Software
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in client engagement associate jobs.
- One to three years of client-facing experience in account management, customer success, or sales support
- Strong written and verbal communication skills for managing client relationships across email and calls
- Proficiency with CRM platforms such as Salesforce or HubSpot to track account activity and pipeline
- Ability to manage multiple client accounts simultaneously and prioritize competing deadlines
- Bachelor's degree in business, communications, marketing, or a related field
- Familiarity with customer success metrics such as NPS, CSAT, churn rate, and renewal rate
Tips for Your Client Engagement Associate Job Search
Tailor your resume to client outcomes
Client engagement associate roles prioritize measurable relationship results over task lists. Reframe your bullets around retention rates, satisfaction scores, and accounts grown rather than duties performed. Hiring managers scan for evidence you move clients from onboarding to long-term loyalty.
Apply early to roles that fit
Migrate Mate lists client engagement associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by industry vertical
Client engagement associate responsibilities differ sharply between SaaS, healthcare, and financial services. Filter your search by industry so your application speaks the right vocabulary, churn and NPS in SaaS, care coordination in healthcare, and portfolio servicing in finance.
Prepare a client scenario story bank
Interviewers for these roles ask how you handled a difficult client, a missed expectation, or a renewal at risk. Write out five specific situations before your first screen, using concrete details about what you said, what the client did, and what the outcome was.
Research the company's client base before interviews
Knowing whether a company serves enterprise accounts, SMBs, or consumers changes what client engagement actually looks like day to day. Review their public case studies and customer testimonials so you can ask informed questions and frame your experience to match their model.
Negotiate your book of accounts, not just salary
When you receive an offer, ask about the size and health of the client portfolio you will inherit. Taking over churned or neglected accounts affects your performance metrics from day one, so clarifying account composition is as important as any compensation detail.
Client Engagement Associate Jobs: Frequently Asked Questions
Which companies are hiring the most client engagement associates?
The companies hiring the most client engagement associates right now include Gartner, WilmerHale, and EXL Service, with the largest share of openings in California, New York, and Texas, based on current listings on Migrate Mate as of November 2026. Financial services firms, healthcare organizations, and SaaS companies consistently post the highest volume of these roles.
How many client engagement associate jobs are remote?
About 73% of client engagement associate openings are fully remote or hybrid as of November 2026, reflecting strong employer flexibility in this role. Customer success and onboarding-focused positions tend to have the highest share of remote availability, while roles that require on-site client visits or in-person relationship building are more likely to require a physical presence.
How do you become a client engagement associate?
Start by building direct client-facing experience in any role that involves account support, customer service, or inside sales. Develop familiarity with CRM tools and practice translating client problems into documented action plans. Pursue a bachelor's degree in business or communications if you don't have one, and build a portfolio of examples where you retained, expanded, or recovered a client relationship before applying.
Can I get hired as a client engagement associate with little experience?
Yes, many employers hire candidates with limited direct experience if you can demonstrate transferable client-facing skills from retail, hospitality, tutoring, or volunteer coordination. Focus your application on situations where you resolved a problem for someone, managed an ongoing relationship, or communicated clearly under pressure. Entry-level postings often value communication ability and a service mindset over years of formal account management experience.
What does the client engagement associate interview process look like?
Most hiring processes for this role include an initial recruiter phone screen, a hiring manager interview focused on situational and behavioral questions, and a final round that may involve a panel or a role-play scenario where you handle a mock client call or difficult account situation. Some employers also ask you to present a brief account plan or walk through how you would onboard a new client during the final stage.
Where can I find and apply to client engagement associate jobs?
You can find and apply to client engagement associate jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing from the page.
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