Collections Clerk Jobs in Ohio
Collections Clerk jobs in Ohio are concentrated in Columbus, Cleveland, and Cincinnati, where major employers such as Nationwide, KeyBank, and Bon Secours Mercy Health maintain large back-office and revenue cycle operations. Demand runs from entry-level data entry and account follow-up roles through senior-level dispute resolution and compliance positions, with the strongest hiring in healthcare billing, financial services collections, and consumer debt recovery. Ohio ranks among the more active Midwest markets for this role, driven by its concentration of hospital systems and regional bank headquarters. See the openings below and apply to the ones that match your experience.
Find Collections Clerk JobsOverview
Showing 5 of 16+ Collections Clerk jobs
INTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
WHY YOU’LL LOVE IT HERE!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting
- Located in Cleveland, OH
- Full-Time
- Hybrid
The Credit & Collections Manager holds a position of accountability, overseeing the entire credit management and contract management functions within the organization. With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections Manager will play a pivotal role in safeguarding corporate assets, ensuring effective credit risk assessment, and fostering positive relationships both internally and externally.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Credit Management:
- Manage and oversee all credit functions for the division.
- Establish credit terms and procedures for the control of assets, records, loan collateral, or securities.
- Protect corporate assets by filing necessary liens/UCC’s where applicable.
- Ensure compliance with state and federal procedures.
Contract Management:
- Review contracts for proper language prior to acceptance.
- Work closely with Contract Administration to ensure timely issuance of non-system invoices and deposits receipt within contract terms.
Supervision and Leadership:
- Supervise Credit Analysts and manage workflow.
- Maintain appropriate staffing levels to meet the credit needs of the organization and customers.
Performance Metrics and Efficiency:
- Develop and utilize performance metrics for the Credit Department.
- Assist in modifying processes and procedures to maximize efficiency.
- Effectively utilize technology to aid in managing department productivity.
Credit Risk Assessment:
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customers.
- Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans.
Customer Relationship Management:
- Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication.
- Act as a liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals.
Training and Professional Development:
- Conduct Credit training for new hires in the organization.
- Attend NACM meetings as requested.
- Commit to growth in understanding the foodservice industry.
Communication and Reporting:
- Communicate and appropriately elevate A/R concerns and resolutions through the preparation and distribution of A/R aging to CFO.
COMPETENCIES:
- Strong business acumen with a concentration in Accounting and Credit.
- Advanced proficiency in MS Office suite and operating systems.
- Thorough knowledge of economic and accounting principles and practices.
- Accurate interpretation of credit reports.
- Strong negotiating skills.
- Excellent customer service, sales-minded attitude.
- Advanced math skills.
- Excellent ability to assess, negotiate, and follow up on credit issues.
- Ability to maintain a positive attitude and enthusiasm under all circumstances.
- High level of work ethic, willing to put in time and effort to meet customer needs.
QUALIFICATIONS & EXPERIENCE:
- 6 – 8 years of progressive Credit experience, or equivalent Military or practical experience.
- 2+ years as a Credit Manager for an $75M+ organization.
- Experience in foodservice sales or distribution.
- Corporate contract sales experience.
- Fair Credit Practices training preferred.
- Clean Credit background.
- Team management and leadership experience.
- Ability to successfully pass a background check post offer acceptance.
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
INTRODUCTION
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
WHY YOU’LL LOVE IT HERE!
- Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
- 401k
- Community Service Day
- Spotlight Awards
- National Sales Excellence Awards
- CFSP Prep Certification Program
Position Summary:
- The Credit & Collections Manager reports to the Divisional VP, Finance & Accounting
- Located in Cleveland, OH
- Full-Time
- Hybrid
The Credit & Collections Manager holds a position of accountability, overseeing the entire credit management and contract management functions within the organization. With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections Manager will play a pivotal role in safeguarding corporate assets, ensuring effective credit risk assessment, and fostering positive relationships both internally and externally.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Credit Management:
- Manage and oversee all credit functions for the division.
- Establish credit terms and procedures for the control of assets, records, loan collateral, or securities.
- Protect corporate assets by filing necessary liens/UCC’s where applicable.
- Ensure compliance with state and federal procedures.
Contract Management:
- Review contracts for proper language prior to acceptance.
- Work closely with Contract Administration to ensure timely issuance of non-system invoices and deposits receipt within contract terms.
Supervision and Leadership:
- Supervise Credit Analysts and manage workflow.
- Maintain appropriate staffing levels to meet the credit needs of the organization and customers.
Performance Metrics and Efficiency:
- Develop and utilize performance metrics for the Credit Department.
- Assist in modifying processes and procedures to maximize efficiency.
- Effectively utilize technology to aid in managing department productivity.
Credit Risk Assessment:
- Analyze credit data and financial statements to determine the degree of risk involved in extending credit to customers.
- Exercise wise judgment when making risk assessment decisions regarding terms, credit limits, and payment plans.
Customer Relationship Management:
- Consult with customers to resolve complaints and verify financial and credit transactions through research and effective communication.
- Act as a liaison between Sales, Accounting, Credit, Design, & Management for proper adherence to policies and approvals.
Training and Professional Development:
- Conduct Credit training for new hires in the organization.
- Attend NACM meetings as requested.
- Commit to growth in understanding the foodservice industry.
Communication and Reporting:
- Communicate and appropriately elevate A/R concerns and resolutions through the preparation and distribution of A/R aging to CFO.
COMPETENCIES:
- Strong business acumen with a concentration in Accounting and Credit.
- Advanced proficiency in MS Office suite and operating systems.
- Thorough knowledge of economic and accounting principles and practices.
- Accurate interpretation of credit reports.
- Strong negotiating skills.
- Excellent customer service, sales-minded attitude.
- Advanced math skills.
- Excellent ability to assess, negotiate, and follow up on credit issues.
- Ability to maintain a positive attitude and enthusiasm under all circumstances.
- High level of work ethic, willing to put in time and effort to meet customer needs.
QUALIFICATIONS & EXPERIENCE:
- 6 – 8 years of progressive Credit experience, or equivalent Military or practical experience.
- 2+ years as a Credit Manager for an $75M+ organization.
- Experience in foodservice sales or distribution.
- Corporate contract sales experience.
- Fair Credit Practices training preferred.
- Clean Credit background.
- Team management and leadership experience.
- Ability to successfully pass a background check post offer acceptance.
Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.
In addition to base salary, this role will be eligible for participation in TriMark’s benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.
TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
See All 16 Collections Clerk Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Collections Clerk JobsCollections Clerk Jobs by City in Ohio
Where Ohio roles are concentrated, by current openings.
Collections Clerk Job Market in Ohio
A snapshot from current Ohio openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Chemicals & Materials
- Waste Management & Environmental Services
What Ohio Employers Look For
The qualifications that appear most often in collections clerk jobs across Ohio.
- High school diploma or GED required, associate degree in business or accounting preferred
- One or more years of experience in collections, billing, or accounts receivable
- Proficiency with collections software, billing platforms, or EHR systems such as Epic
- Strong written and verbal communication skills for debtor and client contact
- Knowledge of Fair Debt Collection Practices Act and relevant Ohio consumer protection rules
- Accuracy with data entry and ability to manage a high-volume account queue
Collections Clerk Jobs in Ohio: Frequently Asked Questions
How do you become a collections clerk in Ohio?
Most Ohio employers require a high school diploma or GED as a minimum, with preference given to candidates holding an associate degree in business, accounting, or a related field. Ohio does not require a state-issued license specifically for collections clerks, though collectors working for third-party debt collection agencies must comply with Ohio's consumer collection practices rules. Gaining experience in accounts receivable, medical billing, or customer service at an Ohio employer is the most direct path into the role.
Which companies hire collections clerks in Ohio?
Ohio collections clerk roles are posted by Trilogy Health Services, Airgas, and Rumpke and others right now, based on current listings on Migrate Mate as of July 2026. Ohio's large hospital networks, regional banks, and insurance carriers generate steady collections clerk demand across the state throughout the year.
Which Ohio cities have the most collections clerk jobs?
Cleveland, Cincinnati, and Genoa account for the most collections clerk openings in Ohio. Columbus leads because of its concentration of financial services firms, insurance headquarters, and large health systems, while Cleveland and Cincinnati support strong demand through regional banking operations, healthcare networks, and corporate shared-services centers that centralize billing and collections functions.
Are there remote collections clerk jobs in Ohio?
Yes, and more than many comparable office roles. About 43% of collections clerk openings tied to Ohio are remote or hybrid as of July 2026, reflecting the desk-based and phone-driven nature of the work. Account follow-up, payment processing, and dispute correspondence are the functions most commonly offered on a remote or hybrid basis by Ohio employers.
How can I get hired as a collections clerk in Ohio with little or no experience?
The most realistic entry path is applying to entry-level accounts receivable or billing specialist roles at Ohio hospital systems such as OhioHealth or Cleveland Clinic, which regularly bring on candidates with no direct collections experience and provide on-the-job training. Customer service, retail banking, and call center work at Ohio financial institutions also translates well. Completing a community college certificate in medical billing or business at Columbus State or Cuyahoga Community College strengthens an application and signals familiarity with billing workflows and compliance basics.
Where can I find and apply to collections clerk jobs in Ohio?
You can find and apply to collections clerk jobs in Ohio on Migrate Mate, which lists current Ohio openings. Search the roles that match your experience level and target location, then apply directly to the ones that fit.
See All 16 Collections Clerk Jobs in Ohio
Find roles in Ohio that match your experience and apply in just a few clicks.
Find Collections Clerk Jobs