Office Administrator Jobs in Ohio

Office Administrator / Inventory Specialist

Alan Miller Jewelers

Job Type: Full-time
Pay: Competitive hourly compensation based on experience
Work Location: In person

Join Our Team at Alan Miller Jewelers!

Are you a highly organized, detail-oriented professional who enjoys keeping a busy business running smoothly?

Alan Miller Jewelers is seeking a dependable and motivated Office Administrator / Inventory Specialist to support our daily operations, inventory management, customer service, repairs, special orders, and administrative responsibilities.

This position is ideal for someone who enjoys organization, problem-solving, working with numbers, managing multiple responsibilities, and supporting a team.

We are looking for someone who takes pride in accuracy, follows through on commitments, and understands the importance of exceptional customer service.

Jewelry industry experience is preferred but not required. We welcome qualified candidates with experience in office administration, inventory management, bookkeeping, retail operations, customer service, and administrative support.

What You'll DoInventory Management & Merchandise Processing

• Receive, unpack, inspect, and process incoming merchandise.
• Accurately enter new inventory into the point-of-sale system.
• Verify product descriptions, costs, retail prices, and vendor information.
• Print and attach merchandise tags and ensure items are properly identified.
• Photograph merchandise when necessary for inventory records and customer presentations.
• Coordinate merchandise placement with the sales team.
• Maintain organized inventory records and accurate stock counts.
• Assist with physical inventory counts and inventory reconciliations.
• Monitor incoming merchandise, stock balancing, and vendor returns.
• Help identify fast-selling products, aged inventory, and merchandise requiring attention.
• Assist with merchandise transfers, price updates, and inventory adjustments as directed.
• Maintain organization and security of merchandise in the office, stockroom, and designated storage areas.

Jewelry Repairs & Special Orders

• Accurately enter jewelry repairs and special orders into the store's operating system.
• Ensure customer information, merchandise descriptions, instructions, and due dates are documented correctly.
• Coordinate repairs and special orders with jewelers, vendors, and management.
• Track the status of repairs and special orders to ensure timely completion.
• Follow up with vendors and repair departments regarding outstanding items.
• Inspect completed repairs and incoming special orders for accuracy and quality before customer notification.
• Communicate with customers regarding repair status, special orders, and completed merchandise.
• Maintain accurate documentation for items being shipped, received, or transferred.
• Help resolve discrepancies and communicate concerns to management.
• Ensure completed items are properly documented and ready for customer pickup.

Office Administration & Bookkeeping Support

• Maintain accurate office records, reports, invoices, and administrative documentation.
• Enter and reconcile vendor invoices and merchandise receiving records.
• Assist with accounts payable and basic bookkeeping functions as assigned.
• Support QuickBooks entry, invoice processing, and expense tracking when applicable.
• Organize financial and operational records for management review.
• Maintain accurate filing systems, both electronic and physical.
• Prepare administrative reports and assist management with daily operational needs.
• Monitor office supplies, packaging materials, and operational inventory.
• Assist with ordering supplies and maintaining appropriate stock levels.
• Maintain confidentiality when handling customer, employee, and financial information.
• Identify opportunities to improve administrative efficiency and accuracy.

Shipping, Receiving & Vendor Coordination

• Prepare merchandise, repairs, and special orders for secure shipping.
• Receive incoming shipments and verify contents against packing slips and invoices.
• Maintain accurate shipping and receiving records.
• Track packages and follow up on delayed or missing shipments.
• Communicate with vendors regarding merchandise, repairs, orders, and discrepancies.
• Ensure merchandise is properly documented and transferred to the appropriate department.
• Follow established security procedures when handling valuable merchandise.

Customer Service & Sales Team Support

• Answer incoming telephone calls professionally and assist customers with questions.
• Greet customers and direct them to the appropriate team member.
• Assist with customer pickups, repair inquiries, and special-order updates.
• Support sales associates by locating merchandise and providing accurate product information.
• Assist with customer transactions and point-of-sale functions when needed.
• Help maintain accurate customer information and contact records.
• Support customer follow-up and appointment coordination.
• Assist with gift wrapping, packaging, and preparing merchandise for customer pickup.
• Maintain a clean, organized, and professional office and work environment.
• Provide additional sales floor support during busy periods and special events.

Store Operations & Team Support

• Support opening and closing procedures as assigned.
• Help maintain organization in the office, workroom, stockroom, and designated merchandise areas.
• Assist management with special events, promotions, and holiday preparation.
• Communicate operational concerns and outstanding tasks to management.
• Maintain daily task lists and prioritize assignments to meet deadlines.
• Work collaboratively with sales associates, management, jewelers, and vendors.
• Take initiative to identify and resolve issues before they become larger problems.
• Follow established store policies, security procedures, and operational standards.

What We're Looking For

Preferred Qualifications:

• Previous experience in office administration, inventory management, retail operations, bookkeeping, or customer service.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple responsibilities and prioritize tasks.
• Accurate data-entry skills and confidence working with computers.
• Experience with point-of-sale systems and inventory management software.
• Familiarity with Microsoft Office, spreadsheets, and email communication.
• QuickBooks or basic bookkeeping experience preferred.
• Experience with The Edge jewelry management software is a plus.
• Excellent written and verbal communication skills.
• Ability to work independently while supporting a team.
• Strong problem-solving skills and willingness to learn new processes.
• Dependability, professionalism, integrity, and a positive attitude.
• Ability to handle confidential business and customer information appropriately.

Fine jewelry experience is a plus, but we are willing to train the right candidate who brings strong administrative skills, attention to detail, and a commitment to excellence.

What Makes Someone Successful in This Position?

Our ideal candidate is someone who:

• Enjoys being organized and creating efficient systems.
• Takes pride in completing tasks accurately and on time.
• Understands that small details can make a big difference.
• Follows through without needing constant reminders.
• Communicates clearly with coworkers, management, customers, and vendors.
• Can transition between responsibilities without losing focus.
• Enjoys supporting others and contributing to team success.
• Is comfortable learning new technology and operating procedures.
• Takes ownership of responsibilities and looks for ways to improve.
• Maintains a professional and positive attitude in a busy retail environment.

Compensation & Benefits

Compensation: Competitive hourly pay based on experience and qualifications.

Benefits and additional opportunities may include:

• Paid time off.
• Health insurance.
• Retirement plan options.
• Employee merchandise discounts.
• Professional development and growth opportunities.

Specific compensation, benefits, and eligibility will be discussed during the interview process and are subject to company policy.

Schedule & Availability

• Full-time position.
• In-person work at Alan Miller Jewelers.
• Weekend availability as required.
• Flexibility during special events and peak holiday periods.
• Ability to work scheduled hours consistently and reliably.

Why Alan Miller Jewelers?

At Alan Miller Jewelers, we believe exceptional customer experiences begin with an exceptional team.

Behind every beautiful piece of jewelry, special occasion, and satisfied customer is a team working together to ensure every detail is handled with care.

Our Office Administrator / Inventory Specialist plays an important role in that experience by keeping merchandise organized, maintaining accurate records, coordinating repairs and special orders, and helping our sales team deliver outstanding service.

We are looking for someone who wants to become an important part of our business, take ownership of their responsibilities, and contribute to our continued success.

If you're organized, dependable, detail-oriented, and enjoy supporting a team in a professional retail environment, we'd love to meet you!

How to Apply

Apply directly through Indeed and submit your resume.

We encourage candidates with experience in office administration, administrative assistance, inventory management, bookkeeping, retail operations, data entry, or customer service to apply.

Alan Miller Jewelers

Job Type: Full-time
Work Location: In person

Pay: $15.00 - $20.00 per hour

Expected hours: 40.0 per week

Work Location: In person