College Success Coach Jobs
College Success Coach jobs are open across community colleges, universities, nonprofits, and K-12 pipeline programs, from entry-level advisor roles to senior coordinator and director positions, with specializations in academic advising, retention coaching, and first-generation student support. Find a role that fits below and apply directly.
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- 494382
- Evansville, Indiana, United States
- Office / Clerical Staff
Title: College Success Coach
Division: Student Affairs
Department: Student Affairs
FLSA Status: Non-Exempt
Salary Range: Grade 11: $23.38/hour
As part of USI's commitment to continuously evaluate total rewards, effective January 2, 2027, this position’s hourly rate will be increased by $2.00. The new hourly rate effective January 2, 2027, is $25.38.
EEO Job Group: 2 C8
Position Summary
The College Success Coach provides a variety of coaching and advisory services. Assists students with decision-making processes relating to academic, personal and professional goal achievement. Serves as a student advocate and collaborates with college stakeholders to remove barriers, increase options and support individual student success.
Duties/Responsibilities
Use a strategic and consultative coaching approach, asking high-impact questions to understand students’ primary academic or personal challenges, identify root causes, co-create solutions, and implement individualized action plans designed to improve performance and help students achieve short- and long-term academic, personal, and professional goals.
Provide advising, registration guidance, and individualized assistance to assigned students from admission through graduation, which may include supporting students throughout a four-year period.
Maintain familiarity with relevant academic policies and procedures and provide students with a clear understanding of required course sequences, prerequisites, internships, and other educational and career opportunities.
Advise, counsel, and educate students about career resources, job search platforms, and graduate school application strategies.
Monitor student academic progress and assist students with information regarding financial aid, scholarship and grant eligibility, financial aid appeals, and account holds.
Assist students with general information and serve as a student liaison to the University by helping students navigate USI’s campus and resources, understand University policies and procedures, and connect with faculty, their success networks, support services, and college and community resources.
Direct efforts to serve and track special populations supported through the Center for Exploring Majors (CEM), including but not limited to 21st Century Scholars, students on academic probation, or students who have been dismissed. This includes coordinating coaching meetings with students, supporting and coordinating student peer mentors, maintaining student records and data, updating program resource materials, and providing data and information for the annual program evaluation.
Assess individual student needs, make appropriate referrals to campus services and resources, and assist students in establishing realistic and attainable academic goals through thoughtful educational planning.
Plan, oversee, and execute the Pre-Screagle Summer Institute program with support from the Director of Campus Access Programs.
Prepare, develop, and present information related to academic coaching practices and student success through instructional materials, classroom presentations, workshops, and activities.
Collaborate with team members, faculty, Student Affairs, academic support services, and other University departments to develop, modify, and support student success initiatives.
Actively participate in professional development opportunities and stay current on emerging practices and trends related to equity and inclusion, academic coaching, academic success skills, learning support, and student success.
Perform all other duties and responsibilities as assigned or directed by the supervisor.
Required Knowledge and Skills
Bachelor’s degree in related field of study.
One year of experience working directly with students in an educational setting or related experience; or an equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Knowledge of advising and counseling practices as well as university policies and procedures.
Knowledge of internal and external customer service principles and practices.
Knowledge of principles and methods for promoting programs and services.
Knowledge and application of various instructional methodologies.
Skill in analyzing data and drawing conclusions.
Skill in effective communication (both written and oral).
Skill in organization, coordination and management.
Skill in public speaking.
Ability to develop and maintain effective and positive working relationships.
Preferred Knowledge and Skills
Three years of experience working directly with students in an educational setting or related experience.
Functional Requirements
Remaining in a stationary position at a desk or workstation for extended periods of time for the majority of assigned duties.
Frequent physical movement during some events to oversee activities, to make presentations, and to interact with attendees.
Effective problem solving and sustained high level of accuracy while meeting deadlines and achieving critical outcomes, even under demanding conditions such as multiple priorities and short-notice deadlines.
The presentation of a consistently professional demeanor at all times, even in difficult, negative or frustrating situations such as when handling complaints from students, parents/guardians, staff, faculty, or members of the community.
The application of effective diplomatic and interpersonal communication skills when mediating conflicts between competing interests, some of whom may at times express strong emotions such as anger.
Ability to use computers and computer systems (hardware and software) to set up functions, to enter data, to retrieve and process information and to create documents.
Ability to retrieve information from written documents and from computer-generated reports.
Regular Work Hours/Travel Requirements
Frequent extended or irregular hours required, including evenings and weekends.
Occasional local and regional travel may be required to attend meetings and events.
About USI
The University of Southern Indiana is a public higher education institution located on a beautiful 1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this position include:
- Affordable medical, dental, vision, life and short term and long-term disability insurance plans.
- Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.
- Full tuition fee waiver for employees, spouses, and dependent children.
- Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service
For more information about the benefits that USI offers, please visit www.usi.edu/hr/benefits.
- Cover Letter
- Resume
Pre-Employment Screening
A background check will be required for employment in this position.
Authorization to Work in the United States
USI will not sponsor an employment-related visa for this position.
Interview Accommodations
Persons with disabilities requiring accommodations in the application and interview process please contact the Associate Director of Human Resources, Constance Hermann, at cjhermann1@usi.edu or (812) 461-5363. Contacting the Associate Director of Human Resources is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at HumanRes@usi.edu or (812) 464-1815.
EEO Statement
USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities
College Success Coach Jobs by Experience Level
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Find College Success Coach JobsCollege Success Coach Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in college success coach jobs.
- Bachelor's degree in education, counseling, social work, or a related field
- Experience advising or coaching students in a higher education or college access setting
- Familiarity with student information systems and degree audit or case management platforms
- Knowledge of FERPA regulations and student data confidentiality requirements
- Demonstrated ability to support first-generation, low-income, or underrepresented student populations
- Strong written and verbal communication skills for outreach, documentation, and cross-departmental collaboration
Tips for Your College Success Coach Job Search
Tailor your resume to caseload metrics
College success coach postings often ask for experience managing student caseloads, so your resume should name the number of students you supported and the outcomes you tracked, like retention rates or term-to-term persistence, rather than listing duties in general terms.
Highlight your FERPA and advising tools experience
Many hiring managers screen for familiarity with student information systems and FERPA compliance before the interview stage. Name the platforms you've used, such as degree audit tools or case management software, so your application clears the initial filter.
Apply early to roles that fit
Migrate Mate lists college success coach openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by student population served
College success coach roles are often scoped to specific populations, such as first-generation students, Pell-eligible students, or adult learners. Search with those population terms alongside the job title so you surface openings where your direct experience is the strongest match.
Prepare a case study for the interview
Interviewers for these roles typically ask you to walk through a situation where a student was at risk of stopping out. Have one concrete case ready that shows how you identified the barrier, what intervention you used, and what the student's outcome was.
Negotiate start date around the academic calendar
Many colleges hire success coaches to start before fall or spring orientation, so the offer timeline moves quickly once it comes. If you need flexibility, raise it before accepting rather than after, since onboarding schedules are often tied to cohort kickoffs.
College Success Coach Jobs: Frequently Asked Questions
Which companies are hiring the most college success coachs?
The companies hiring the most college success coachs right now include Alfred State College, SOUTH SUBURBAN COLLEGE, and Roxbury Community College, with the largest share of openings in Virginia, New York, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Community college systems and nonprofit college access networks tend to post the highest volume of openings consistently.
How do you become a college success coach?
Start with a bachelor's degree in education, counseling, psychology, or social work, as most entry-level postings require this minimum. Gain direct student-facing experience through roles in tutoring, residence life, academic advising, or college access programs. Build familiarity with student information systems and advising frameworks like appreciative advising or intrusive advising. Many coaches eventually pursue a master's degree in higher education, student affairs, or counseling to move into senior roles.
Can I get a college success coach job with little or no experience?
Yes, entry-level college success coach roles exist, and many institutions hire candidates who have related experience rather than a direct job title match. Tutoring, mentoring, AmeriCorps service, resident advisor work, or college access volunteering can substitute for formal advising experience in entry-level postings. Lead your application materials with student outcomes you influenced, even in informal settings, to demonstrate advising competency before you have the title.
What does the college success coach interview process look like?
Most college success coach interviews include a phone or video screen followed by an in-person or virtual panel interview with staff from student services, financial aid, or academic affairs. You'll likely be asked behavioral questions about managing at-risk students and a scenario question about a student facing multiple barriers to persistence. Some institutions include a short presentation or role-play exercise as part of the final round.
Where can I find and apply to college success coach jobs?
You can find and apply to college success coach jobs on Migrate Mate, which lists current openings from colleges, universities, nonprofits, and pipeline programs across the United States. Find roles that match your background and apply directly to each listing from the page.
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