Commercial Services Manager Jobs
Commercial Services Manager jobs are open across utilities, healthcare, financial services, and logistics, at every level from team lead to director, with specializations in contract management, client relations, and operations. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 203+ Commercial Services Manager jobs
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Provide the perfect client experience to external clients (e.g. management companies, associations and homeowners) and internal business units. Work as a Client Services team member to ensure service standards are met for the client in a non-facing environment. Assist with general banking inquiries, processing of financial service requests and provide client problem resolution while adhering to Bank policies and procedures. Handle incoming and outgoing telephone calls and emails in a professional and courteous manner.Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Process a high volume of service requests according to ASD procedures and processes (e.g. open and close accounts, account maintenance, issue official checks, statement and lockbox research).
- Handle a high volume of incoming and outgoing calls, e-mails and faxes. Assist in Switchboard as needed.
- Acquire a working knowledge of internal department applications to assist with client inquires.
- Deliver excellent client service by responding to client inquiries and service requests in a reliable, responsive, empathetic and competent manner.
- Professionally address client complaints, escalate to supervisor when needed while adhering to the Bank’s complaint monitoring process.
- Enhance personal and professional growth by developing an understanding of all area’s functions within Association Services. Participate in required/voluntary training, education, meetings and events.
- Ensure confidentiality of client information and minimize risk by following Bank’s authentication process, Code of Ethics and other related policies while maintaining ethical behavior at all times.
Qualifications
Required Qualifications:
- The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School diploma or equivalent
- One (1) year of client service experience
- Ability to write and verbally communicate in a clear and concise manner
- Detailed-oriented with the ability to multi-task
- Effective listening and problem-solving skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office, Word
- Proven interpersonal relationship characteristics
Preferred Qualifications:
- Banking Experience
- Bilingual
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Provide the perfect client experience to external clients (e.g. management companies, associations and homeowners) and internal business units. Work as a Client Services team member to ensure service standards are met for the client in a non-facing environment. Assist with general banking inquiries, processing of financial service requests and provide client problem resolution while adhering to Bank policies and procedures. Handle incoming and outgoing telephone calls and emails in a professional and courteous manner.Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
- Process a high volume of service requests according to ASD procedures and processes (e.g. open and close accounts, account maintenance, issue official checks, statement and lockbox research).
- Handle a high volume of incoming and outgoing calls, e-mails and faxes. Assist in Switchboard as needed.
- Acquire a working knowledge of internal department applications to assist with client inquires.
- Deliver excellent client service by responding to client inquiries and service requests in a reliable, responsive, empathetic and competent manner.
- Professionally address client complaints, escalate to supervisor when needed while adhering to the Bank’s complaint monitoring process.
- Enhance personal and professional growth by developing an understanding of all area’s functions within Association Services. Participate in required/voluntary training, education, meetings and events.
- Ensure confidentiality of client information and minimize risk by following Bank’s authentication process, Code of Ethics and other related policies while maintaining ethical behavior at all times.
Qualifications
Required Qualifications:
- The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High School diploma or equivalent
- One (1) year of client service experience
- Ability to write and verbally communicate in a clear and concise manner
- Detailed-oriented with the ability to multi-task
- Effective listening and problem-solving skills
- Demonstrated proficiency in basic computer applications such as Microsoft Office, Word
- Proven interpersonal relationship characteristics
Preferred Qualifications:
- Banking Experience
- Bilingual
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Commercial Services Manager Jobs by Experience Level
See All 203+ Commercial Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCommercial Services Manager Job Market
Who's Hiring
- Stones River Electric21
- Citrin Cooperman10
- OceanFirst Bank9
- Citrin Cooperman Advisors8
- Crowe7
Top Industries Hiring
- Consulting & Professional Services
- Agriculture & Farming
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in commercial services manager jobs.
- 5 or more years of commercial, contract, or client services management experience
- Demonstrated ability to manage and grow a book of business or client portfolio
- Experience negotiating and administering service contracts or vendor agreements
- Proficiency with CRM platforms and reporting tools
- Bachelor's degree in business administration, management, or a related field
- Familiarity with procurement, compliance, or regulatory requirements in the relevant industry
Tips for Your Commercial Services Manager Job Search
Quantify contract and revenue outcomes
Commercial services managers are judged on numbers, so your resume needs them. Replace vague statements with specific outcomes: contract value managed, renewal rates improved, or cost reductions achieved. Hiring managers in this role scan for revenue impact immediately.
Target listings by portfolio type
Job titles vary widely across industries. Search for 'commercial manager,' 'client services manager,' and 'business services manager' alongside the exact title to surface roles that match your background but use different wording in their postings.
Apply early to roles that fit
Migrate Mate lists commercial services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Demonstrate cross-functional coordination experience
Interviewers for this role almost always probe how you align sales, operations, and finance teams. Prepare two or three examples where you resolved competing priorities between departments to deliver a client or contract outcome.
Tailor your resume to regulated industries
If you're applying in utilities, healthcare, or financial services, call out compliance and procurement experience explicitly. These sectors weight regulatory familiarity heavily, and a generic commercial resume without that language often gets filtered out before a human reads it.
Negotiate using total compensation context
Commercial services manager offers frequently include variable pay tied to contract performance or revenue targets. Before negotiating base salary, ask how the variable component is calculated and what performers at your level typically achieve, so your counteroffer reflects the full package.
Commercial Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most commercial services managers?
Stones River Electric, Citrin Cooperman, and OceanFirst Bank are hiring the most commercial services managers right now, with openings concentrated in Texas, California, and Ohio, based on current listings on Migrate Mate as of November 2026. Industries with the highest volume include utilities, healthcare systems, and business services firms.
How many commercial services manager jobs are remote?
About 65% of commercial services manager openings are fully remote or hybrid as of November 2026, though availability varies significantly by industry. Client-facing and contract administration sub-roles tend to offer the most remote flexibility, while operations-heavy positions in utilities and logistics more often require on-site presence.
How do you become a commercial services manager?
Most commercial services managers move into the role after several years in account management, business development, contract administration, or operations. Building experience managing client relationships and service agreements is the core path. Strengthening skills in contract negotiation, cross-functional coordination, and financial reporting accelerates the transition into a management-level position.
Can you get hired as a commercial services manager without direct management experience?
Yes, especially if you've led projects, coordinated cross-department initiatives, or owned client accounts without a formal management title. Employers in this role often value demonstrated commercial outcomes over title history. Framing your resume around contracts managed, revenue influenced, and teams coordinated gives you a credible case even without a prior manager designation.
What does the commercial services manager interview process look like?
Most processes run three to four rounds. An initial screening call with HR is followed by a competency interview focused on contract management, client retention, and cross-functional situations. A panel interview with operations, sales, or finance leaders is common, and some employers add a case exercise asking you to assess a service issue or draft a client proposal.
Where can I find and apply to commercial services manager jobs?
You can find and apply to commercial services manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your industry background and experience level, then apply directly to each listing that fits.
See All 203+ Commercial Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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