Communications Consultant Jobs
Communications consultant jobs are open across corporate, nonprofit, government, and agency sectors, at every level from junior associate to senior director, with specializations in media relations, internal communications, and crisis communications. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 43+ Communications Consultant jobs
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/insurance.
About our Team
Our Customer Communications team plays an integral role in delivering clear, timely, and effective communications throughout the customer experience. We partner closely with business, product, technology, legal, marketing, and customer-facing teams to ensure communications are accurate, compliant, and aligned with customer needs. Our collaborative team values strong partnerships, attention to detail, and continuous improvement as we work together to enhance the customer experience and support the goals of our Insurance business.
About the Role
The Communication Consultant provides leadership and strategic oversight for customer communication initiatives that support business objectives, customer success, and operational excellence. In this role, you will lead cross-functional projects from planning through delivery while ensuring customer communications are accurate, compliant, timely, and aligned with organizational standards. You will collaborate across business, technical, legal, marketing, product, and customer-facing teams to drive communication excellence and continuous improvement.
Responsibilities
- Lead and deliver customer communication and business initiatives on schedule, within scope, and aligned with business objectives and customer needs.
- Create, configure, test, schedule, and send customer notifications in Salesforce Marketing Cloud.
- Serve as the primary liaison between Customer Communications, business stakeholders, technical teams, legal, marketing, and customer-facing organizations.
- Coordinate project meetings, facilitate discussions, document decisions, and drive accountability for project deliverables.
- Plan, develop, review, schedule, and oversee customer notifications and operational communications across approved channels.
- Ensure communications meet quality, regulatory, accessibility, branding, and customer experience standards.
- Manage communication calendars and coordinate delivery schedules to minimize conflicts, overlaps, and customer fatigue.
- Oversee communication readiness activities, including stakeholder approvals, audience validation, quality assurance reviews, and deployment coordination.
Requirements
- Proven experience leading complex cross-functional initiatives and driving projects through completion.
- Strong writing and verbal communication skills ensure recipients have clarity on the message.
- Demonstrated ability to influence, negotiate, and collaborate across a matrixed organization.
- Experience managing multiple priorities, shifting business needs, and tight deadlines.
- Proficiency with Microsoft Office Suite and project management platforms.
- Strong analytical, organizational, and problem-solving skills.
- Experience supporting customer communication, customer success, operational communications, or related business functions.
- Experience creating, managing, or coordinating customer communications and stakeholder engagement activities.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle, all while reducing risk. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/insurance.
About our Team
Our Customer Communications team plays an integral role in delivering clear, timely, and effective communications throughout the customer experience. We partner closely with business, product, technology, legal, marketing, and customer-facing teams to ensure communications are accurate, compliant, and aligned with customer needs. Our collaborative team values strong partnerships, attention to detail, and continuous improvement as we work together to enhance the customer experience and support the goals of our Insurance business.
About the Role
The Communication Consultant provides leadership and strategic oversight for customer communication initiatives that support business objectives, customer success, and operational excellence. In this role, you will lead cross-functional projects from planning through delivery while ensuring customer communications are accurate, compliant, timely, and aligned with organizational standards. You will collaborate across business, technical, legal, marketing, product, and customer-facing teams to drive communication excellence and continuous improvement.
Responsibilities
- Lead and deliver customer communication and business initiatives on schedule, within scope, and aligned with business objectives and customer needs.
- Create, configure, test, schedule, and send customer notifications in Salesforce Marketing Cloud.
- Serve as the primary liaison between Customer Communications, business stakeholders, technical teams, legal, marketing, and customer-facing organizations.
- Coordinate project meetings, facilitate discussions, document decisions, and drive accountability for project deliverables.
- Plan, develop, review, schedule, and oversee customer notifications and operational communications across approved channels.
- Ensure communications meet quality, regulatory, accessibility, branding, and customer experience standards.
- Manage communication calendars and coordinate delivery schedules to minimize conflicts, overlaps, and customer fatigue.
- Oversee communication readiness activities, including stakeholder approvals, audience validation, quality assurance reviews, and deployment coordination.
Requirements
- Proven experience leading complex cross-functional initiatives and driving projects through completion.
- Strong writing and verbal communication skills ensure recipients have clarity on the message.
- Demonstrated ability to influence, negotiate, and collaborate across a matrixed organization.
- Experience managing multiple priorities, shifting business needs, and tight deadlines.
- Proficiency with Microsoft Office Suite and project management platforms.
- Strong analytical, organizational, and problem-solving skills.
- Experience supporting customer communication, customer success, operational communications, or related business functions.
- Experience creating, managing, or coordinating customer communications and stakeholder engagement activities.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
See All 43 Communications Consultant Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsCommunications Consultant Job Market
Who's Hiring
Top Industries Hiring
- Insurance
- Staffing & Recruiting
What Employers Look For
The qualifications that appear most often in communications consultant jobs.
- Bachelor's degree in communications, public relations, journalism, or a related field
- Demonstrated experience developing and executing communications strategies across multiple channels
- Strong written and verbal communication skills with an ability to adapt tone for different audiences
- Proficiency with media monitoring, project management, or content management tools
- Experience managing media relations, press outreach, or executive communications
- Familiarity with internal communications platforms and employee engagement programs
Tips for Your Communications Consultant Job Search
Tailor your resume to the channel
Communications consultant roles split sharply between earned media, internal comms, and digital. Hiring managers scan for channel-specific wins, so restructure your resume for each track rather than submitting a single generalist document.
Quantify reach, not just output
Hiring managers want to see impact, not activity. Replace phrases like 'drafted press releases' with concrete results: coverage placements, open rates, or audience growth tied to specific campaigns you led or supported.
Show writing samples before they ask
Most communications consultant roles screen on writing quality before interviews. Link a concise portfolio in your resume header covering at least two formats, such as a press release and an executive memo, that reflect the employer's industry.
Apply early to roles that fit
Migrate Mate lists communications consultant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a crisis scenario for interviews
Many communications consultant interviews include a scenario question about handling a reputational or media crisis. Prepare a structured response using a real example, covering your assessment, stakeholder decisions, and the outcome you achieved.
Negotiate scope before discussing pay
Communications consultant offers often have flexibility in deliverables, reporting structure, and remote days that gets locked in before salary. Clarify the scope of the role first, since a broader mandate gives you a stronger anchor for the compensation conversation.
Communications Consultant Jobs: Frequently Asked Questions
Which companies are hiring the most communications consultants?
The companies hiring the most communications consultants right now include Deloitte, Guidehouse, and Prime Communications, with the largest share of openings in Virginia, Illinois, and Georgia, based on current listings on Migrate Mate as of November 2026. Roles are spread across consulting firms, healthcare systems, government contractors, and large nonprofits.
How many communications consultant jobs are remote?
About 56% of communications consultant openings are fully remote or hybrid as of November 2026, with remote work most common in internal communications and content strategy roles. Crisis communications and media relations positions more often require on-site presence, particularly during high-stakes campaigns or events.
How do you become a communications consultant?
Start by earning a degree in communications, public relations, journalism, or a related field, then build channel-specific experience in media relations, internal comms, or digital strategy. Develop a portfolio of measurable results, grow your professional network through industry associations, and pursue credentials such as the Accredited in Public Relations designation to strengthen your candidacy for consultant-level roles.
Can you get hired as a communications consultant with little experience?
Yes, entry-level communications consultant roles exist, particularly at agencies and nonprofits that hire junior consultants to support senior teams. Focus on building a writing portfolio, volunteering for communications work at community organizations, and targeting associate or coordinator titles that feed into the consultant track rather than applying directly to senior positions.
What does the communications consultant interview process look like?
Most communications consultant interview processes include an initial screening call, a writing or strategy exercise such as drafting a press statement or crisis response plan, and a panel interview with communications leadership or cross-functional stakeholders. Some employers add a presentation round where you pitch a hypothetical communications campaign, so prepare to defend your strategic reasoning out loud.
Where can I find and apply to communications consultant jobs?
You can find and apply to communications consultant jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and apply directly to each listing.
See All 43 Communications Consultant Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs