Inside Sales Representative Jobs at ADT with Visa Sponsorship
ADT's Inside Sales Representative roles focus on consultative selling of home and business security solutions, typically operating from regional call centers or remote setups. ADT has a consistent track record of sponsoring work visas for this function, supporting candidates across multiple visa categories through the hiring process.
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Get Access To All JobsCompany Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales, retain existing customers who are moving, and schedule install appointments with our ADT Field employees.
- Answer new and existing customer phone calls while following sales processes.
- Assist existing customers with their moving process including disconnecting their current service and assuming the sale at the new address.
- Overcoming objections to gather leads and secure sales in the new home.
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Experience:
One year of sales and/or retention experience preferred.
Skills:
- Proven sales ability and closing skills.
- De-escalation skills to ensure callers receive the best customer experience.
- Strong listening skills used to conduct needs analysis.
- Application skills to use what you learn on the call to overcome sales objections.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
Schedule:
This role is an onsite position in our Jacksonville, FL office.
- After 6 months in the role, you may be eligible for a remote schedule. Once in a remote schedule, agents are required to work onsite in our Jacksonville office for one week, every 5 weeks.
- Eligibility is based on meeting the training and performance goals established by your manager.
Pay and Benefits Disclosure:
- The starting hourly rate for this position is $11.00 per hour plus commissions.
- We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 5/12. The role is scheduled to start 6/08.
Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales, retain existing customers who are moving, and schedule install appointments with our ADT Field employees.
- Answer new and existing customer phone calls while following sales processes.
- Assist existing customers with their moving process including disconnecting their current service and assuming the sale at the new address.
- Overcoming objections to gather leads and secure sales in the new home.
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Experience:
One year of sales and/or retention experience preferred.
Skills:
- Proven sales ability and closing skills.
- De-escalation skills to ensure callers receive the best customer experience.
- Strong listening skills used to conduct needs analysis.
- Application skills to use what you learn on the call to overcome sales objections.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
Schedule:
This role is an onsite position in our Jacksonville, FL office.
- After 6 months in the role, you may be eligible for a remote schedule. Once in a remote schedule, agents are required to work onsite in our Jacksonville office for one week, every 5 weeks.
- Eligibility is based on meeting the training and performance goals established by your manager.
Pay and Benefits Disclosure:
- The starting hourly rate for this position is $11.00 per hour plus commissions.
- We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
The anticipated end date for application submission is 5/12. The role is scheduled to start 6/08.
See all 134+ Inside Sales Representative at ADT jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Inside Sales Representative at ADT roles.
Get Access To All JobsTips for Finding Inside Sales Representative Jobs at ADT Jobs
Frame your sales credentials around security solutions
ADT's inside sales roles center on consultative selling of alarm systems, monitoring packages, and smart home technology. Tailor your resume to show experience pitching recurring-service or subscription products, not just transactional sales, before you apply.
Confirm sponsorship eligibility before your interview
ADT sponsors multiple visa categories for this role, but eligibility varies by your current status. Contact the recruiter directly once you have a screening call scheduled and clarify which visa types their team is currently processing for inside sales hires.
Use Migrate Mate to filter live ADT openings by visa type
ADT posts Inside Sales Representative openings across regions with different sponsorship availability. Use Migrate Mate to filter active ADT listings by the visa category you need, so you're targeting locations where your status is already supported.
Prepare your OPT or E-3 timeline around ADT's onboarding cycle
ADT's inside sales hiring tends to move in cohort batches tied to training schedules. If you're on F-1 OPT or E-3, map your remaining authorized period against a realistic start date, factoring in background checks and E-Verify clearance, which ADT runs on all new hires.
Understand the LCA process for your offered territory
For H-1B or E-3 sponsorship, ADT must file a Labor Condition Application with the DOL tied to the specific worksite location. If your assigned call center differs from where you interviewed, confirm the LCA covers that address before your I-129 petition is filed with USCIS.
Build a demonstrable record of meeting sales quotas
ADT's sponsorship decisions for inside sales candidates are closely tied to performance signals. Documented close rates, revenue figures, or ranked standings from previous roles strengthen the business case your employer makes internally when initiating a PERM or H-1B petition on your behalf.
Inside Sales Representative at ADT jobs are hiring across the US. Find yours.
Find Inside Sales Representative at ADT JobsFrequently Asked Questions
Does ADT sponsor H-1B visas for Inside Sales Representatives?
Yes, ADT does sponsor H-1B visas for Inside Sales Representative roles. The process requires ADT to file a certified Labor Condition Application with the DOL before submitting an I-129 petition to USCIS. Because H-1B approval is subject to the annual cap and lottery selection, timing your job search around the April filing window is practical if you're currently outside H-1B status.
How do I apply for Inside Sales Representative jobs at ADT?
Search for open Inside Sales Representative positions through ADT's careers portal or through Migrate Mate, which filters ADT listings by visa sponsorship type so you can target roles already matched to your status. When applying, note your visa requirements clearly in the recruiter screening call. ADT's inside sales roles often hire in cohorts, so applying when a regional batch is open improves your chances of moving through the process quickly.
Which visa types does ADT commonly sponsor for Inside Sales Representative roles?
ADT sponsors a range of visa categories for Inside Sales Representative positions, including H-1B, E-3 (for Australian citizens), F-1 OPT and CPT for students in active programs, and employment-based Green Card pathways such as EB-2 and EB-3. The right category depends on your nationality, degree field, and current immigration status. Your recruiter can confirm which categories ADT is actively processing for the specific location you're targeting.
What qualifications does ADT expect for Inside Sales Representative roles?
ADT typically looks for candidates with a background in consultative or subscription-based sales, strong phone communication skills, and comfort working against measurable quotas. A bachelor's degree is common but not always required for inside sales positions. For visa sponsorship purposes, candidates pursuing H-1B status should note that the role needs to qualify as a specialty occupation under USCIS standards, which means your degree field should align with the sales function.
How long does the sponsorship process take for an ADT Inside Sales Representative offer?
Timeline depends on your visa category. E-3 sponsorship through consular processing typically takes three to six weeks once ADT's Labor Condition Application is certified by the DOL. H-1B petitions follow USCIS standard processing of three to six months, or two to three weeks with premium processing. F-1 OPT authorization is handled through your university's designated school official and is separate from ADT's filing responsibilities.
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