COO Jobs at CooperSurgical with Visa Sponsorship
COO roles at CooperSurgical sit at the intersection of medical device operations and biotechnology scale, requiring leaders who can drive commercial and supply chain strategy across a global portfolio. CooperSurgical has a demonstrated track record of sponsoring senior operations talent for both H-1B and permanent residence pathways.
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Get Access To All JobsJob Description
CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions.
ROLE AND RESPONSIBILITIES
The Stem Cell Sales Development Representative - Tucson, AZ communicates with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.
Responsibilities
Essential Functions & Accountabilities:
- Educate families on their cord blood banking options, empowering them to make an informed decision.
- Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions.
- Remain current on all procedural activities and follow ups.
- Remain current on all training and other administrative tasks.
- Meet or exceed monthly, quarterly, and yearly sales and client service goals.
- Adhere to all Consumer Sales processes and policies.
- Review recorded calls with the manager to identify best practices and areas of opportunity.
- Ensure quality standards are met per company Quality Policy.
- Generate IRs to capture client and other relevant issues.
- May be trained as a mentor/trainer.
- Ensure client data, including personal, credit card and medical information is protected.
BASIC QUALIFICATIONS
Qualifications, Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: To perform this job successfully, an individual should have knowledge of Siebel Systems, Inc. Contact Management systems; Microsoft Internet Explorer Internet software and Microsoft Excel Spreadsheet software; Familiarity with MS Office.
- Other Requirements:
+ May be required to work hours (weekends/holidays) outside the normal business schedule.
+ Responsible for monitoring work hours to avoid the accrual of overtime. Overtime must be approved by a manager.
+ May be required to be accessible by pager/cell phone during off hours.
+ Work hours dictated by requirements of the Consumer Sales department.
Experience
2+ years of previous inside sales or call center experience is a plus/preferred
Education
Bachelor’s degree or combination of equivalent experience above
As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits.
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at talent.acquisition@coopersurgical.com.
Job Description
CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions.
ROLE AND RESPONSIBILITIES
The Stem Cell Sales Development Representative - Tucson, AZ communicates with expectant families the value of cord blood banking, empowering them to make an informed choice on their banking options through superior service and accuracy of information.
Responsibilities
Essential Functions & Accountabilities:
- Educate families on their cord blood banking options, empowering them to make an informed decision.
- Deliver superior customer service on all inbound and outbound calls, emails, and/or chat sessions.
- Remain current on all procedural activities and follow ups.
- Remain current on all training and other administrative tasks.
- Meet or exceed monthly, quarterly, and yearly sales and client service goals.
- Adhere to all Consumer Sales processes and policies.
- Review recorded calls with the manager to identify best practices and areas of opportunity.
- Ensure quality standards are met per company Quality Policy.
- Generate IRs to capture client and other relevant issues.
- May be trained as a mentor/trainer.
- Ensure client data, including personal, credit card and medical information is protected.
BASIC QUALIFICATIONS
Qualifications, Knowledge, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
- Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
- Computer Skills: To perform this job successfully, an individual should have knowledge of Siebel Systems, Inc. Contact Management systems; Microsoft Internet Explorer Internet software and Microsoft Excel Spreadsheet software; Familiarity with MS Office.
- Other Requirements:
+ May be required to work hours (weekends/holidays) outside the normal business schedule.
+ Responsible for monitoring work hours to avoid the accrual of overtime. Overtime must be approved by a manager.
+ May be required to be accessible by pager/cell phone during off hours.
+ Work hours dictated by requirements of the Consumer Sales department.
Experience
2+ years of previous inside sales or call center experience is a plus/preferred
Education
Bachelor’s degree or combination of equivalent experience above
As an employee of CooperSurgical, you'll receive an outstanding total compensation plan. As we believe your compensation goes beyond your paycheck, we offer a great compensation package, medical coverage, 401(k), parental leave, fertility benefits, paid time off for vacation, personal, sick and holidays, and multiple other perks and benefits.
To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. If you are interested in applying and require special assistance or accommodations due to a disability, please contact us at talent.acquisition@coopersurgical.com.
See all 27+ COO at CooperSurgical jobs
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Get Access To All JobsTips for Finding COO Jobs at CooperSurgical Jobs
Align your credentials to specialty occupation standards
H-1B approval for a COO role requires USCIS to recognize it as a specialty occupation. Prepare documentation showing your degree directly supports the operational, regulatory, or scientific functions CooperSurgical's COO oversees, not just general management.
Target CooperSurgical's PERM-eligible seniority window
Companies sponsoring EB-2 or EB-3 through PERM typically do so once internal promotion paths are exhausted. Position yourself as an external hire filling a gap in CooperSurgical's medical device operations leadership, which strengthens the labor market test DOL requires.
Research CooperSurgical's portfolio before outreach
CooperSurgical spans fertility, gynecology, and genomic health. COO candidates who can speak to operational integration across these verticals, including post-acquisition scale challenges common in biotech, stand out in initial conversations with their talent team.
Use Migrate Mate to surface active COO openings
COO postings at companies with sponsorship history move quickly at the senior level. Search CooperSurgical's active roles on Migrate Mate to identify current openings filtered for visa sponsorship before applying through general job boards.
Clarify sponsorship intent before the offer stage
At the COO level, compensation negotiations can complicate or delay H-1B LCA wage determinations. Confirm CooperSurgical's willingness to sponsor and their preferred visa pathway before you reach the offer letter, not after, to avoid timeline friction.
Build a paper trail of operational impact metrics
For EB-2 national interest waiver eligibility or premium EB-1C petitions, USCIS weighs demonstrated contributions to your industry. Quantified outcomes from supply chain transformations, clinical operations builds, or regulatory compliance programs in biotech or medical devices strengthen your petition significantly.
COO at CooperSurgical jobs are hiring across the US. Find yours.
Find COO at CooperSurgical JobsFrequently Asked Questions
Does CooperSurgical sponsor H-1B visas for COOs?
Yes, CooperSurgical sponsors H-1B visas for senior roles including COO positions. Because H-1B approval requires USCIS to classify the role as a specialty occupation, your application should clearly document how your specific degree field connects to the operational, regulatory, or scientific demands of the position, not just the seniority of the title.
How do I apply for COO jobs at CooperSurgical?
Applications go through CooperSurgical's careers portal, but roles at this seniority level often fill through targeted outreach before a posting goes wide. Migrate Mate surfaces active COO openings at CooperSurgical filtered for visa sponsorship, which makes it easier to time your application and reach out directly to the right contacts.
Which visa types are commonly used for COO roles at CooperSurgical?
H-1B is the most common nonimmigrant pathway for COO-level hires in biotechnology and medical devices. For permanent residence, CooperSurgical has used both EB-2 and EB-3 classifications depending on the role requirements. Candidates with exceptional records in operations leadership may also explore EB-1C sponsorship once they are on payroll in a qualifying managerial capacity.
What qualifications does CooperSurgical expect for a COO role?
CooperSurgical COO candidates are typically expected to bring senior operations leadership experience within medical devices, biotechnology, or adjacent regulated industries. Familiarity with FDA-regulated manufacturing environments, post-acquisition integration, and global supply chain management is particularly relevant given CooperSurgical's multi-division structure across fertility and gynecological health.
How do I plan my timeline around H-1B sponsorship for a COO position?
Standard H-1B processing takes three to five months after USCIS receives the petition, with premium processing available to reduce that to 15 business days. COO hires at CooperSurgical typically involve longer negotiation cycles, so beginning the Labor Condition Application process with DOL as early as an offer is extended helps avoid delays between accepting the role and your authorized start date.
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