Darktrace Visa Sponsorship Jobs USA
Darktrace is a leading AI-powered cybersecurity company that sponsors E-3 visa, F-1 OPT, and TN visas for qualified international candidates. Its focus on cutting-edge threat detection attracts global talent, and the company has a consistent track record of supporting international hires in specialized security and technology roles.
See All Darktrace JobsOverview
Showing 5 of 13+ Darktrace Visa Sponsorship Jobs USA
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all Darktrace Visa Sponsorship Jobs USA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Darktrace Visa Sponsorship Jobs USA.
Get Access To All JobsINTRODUCTION
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
JOB DESCRIPTION:
Job Summary
We are looking for a bright, technically minded individual to join our Customer Support team. This role requires patience and discipline with the ability to react quickly and calmly. You will be in the front-line of support, responding to customer queries and ensuring our software operates as expected. You will interact directly with both customers and the software development team to troubleshoot and resolve technical issues. No prior knowledge is required, but an interest in technical support and willingness to learn is essential. You'll be given extensive training and support as you develop in the role. This role offers candidates with strong mathematical and scientific backgrounds the opportunity to support our customer and product in the dynamic and exciting industry of cyber security. Given our tremendous growth this is a fast-paced role, so you need to make sure you're an organized, pro-active individual who is adaptable to change and comfortable wearing multiple hats.
Please note this role is hybrid.
Key Duties & Responsibilities
- Responding to requests for support raised in the Darktrace Customer Portal
- Explaining features of the software and helping customers to get the most out of the platform
- Ensuring our product is running smoothly and efficiently for our clients
- Liaising between the development team and customers when issues arise
- Supporting our Customer Facing teams with technical aspects of deployments
- Participate in on-call weekend shifts as needed to ensure 24/7 coverage.
Skills & Qualifications
- Proven ability to work with data and analytical tools.
- Excellent interpersonal/communication skills, both verbal and written.
- An understanding of general networking and technologies is desirable but not essential.
- Experience of (technical) customer support and incident response procedures and practices is an advantage.
- Tenacious, driven & ambitious.
For US based candidates, the annual pay range for this position is $65,000 - $75,000. The actual offer will be based on the role, location, and individual experience.
Benefits:
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance Discount
- Life insurance
- Commuter benefits
- 401(k)
- Employee Assistance Program
INTRODUCTION
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
JOB DESCRIPTION:
Job Summary
We are looking for a bright, technically minded individual to join our Customer Support team. This role requires patience and discipline with the ability to react quickly and calmly. You will be in the front-line of support, responding to customer queries and ensuring our software operates as expected. You will interact directly with both customers and the software development team to troubleshoot and resolve technical issues. No prior knowledge is required, but an interest in technical support and willingness to learn is essential. You'll be given extensive training and support as you develop in the role. This role offers candidates with strong mathematical and scientific backgrounds the opportunity to support our customer and product in the dynamic and exciting industry of cyber security. Given our tremendous growth this is a fast-paced role, so you need to make sure you're an organized, pro-active individual who is adaptable to change and comfortable wearing multiple hats.
Please note this role is hybrid.
Key Duties & Responsibilities
- Responding to requests for support raised in the Darktrace Customer Portal
- Explaining features of the software and helping customers to get the most out of the platform
- Ensuring our product is running smoothly and efficiently for our clients
- Liaising between the development team and customers when issues arise
- Supporting our Customer Facing teams with technical aspects of deployments
- Participate in on-call weekend shifts as needed to ensure 24/7 coverage.
Skills & Qualifications
- Proven ability to work with data and analytical tools.
- Excellent interpersonal/communication skills, both verbal and written.
- An understanding of general networking and technologies is desirable but not essential.
- Experience of (technical) customer support and incident response procedures and practices is an advantage.
- Tenacious, driven & ambitious.
For US based candidates, the annual pay range for this position is $65,000 - $75,000. The actual offer will be based on the role, location, and individual experience.
Benefits:
- 100% medical, dental and vision insurance, plus dependents
- Paid parental leave
- Pet insurance Discount
- Life insurance
- Commuter benefits
- 401(k)
- Employee Assistance Program
Job Roles at Darktrace
See all Darktrace jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Darktrace roles.
Get Access To All JobsTips for Finding Darktrace Visa Sponsorship Jobs USA
Target roles in cybersecurity and AI research
Darktrace's core business is AI-driven threat detection, so international candidates with backgrounds in machine learning, network security, or data science are best positioned for sponsored roles. Focus your application on teams where your technical specialization aligns with active product development.
Understand which visa types Darktrace supports
Darktrace sponsors E-3, F-1 OPT, F-1 CPT, and TN visas. If you're an Australian national, the E-3 is your strongest path. Canadian and Mexican professionals should explore the TN. Know your category before applying so you can frame your eligibility clearly from the start.
Emphasize specialty occupation credentials
Security Services roles at Darktrace typically require a degree in a directly related field. Before applying, confirm your degree aligns with the specific job function, as specialty occupation requirements are central to E-3 and TN eligibility in this industry.
Apply during strategic hiring windows
Cybersecurity companies like Darktrace tend to hire in response to product cycles and contract growth. Monitor their careers page for openings in engineering, threat intelligence, and sales engineering, where international sponsorship has historically been more common.
Make your OPT or CPT timeline visible to recruiters
If you're on F-1 OPT or CPT, clearly state your authorization period and STEM OPT eligibility in your application. Darktrace sponsors F-1 candidates, and giving recruiters visibility into your timeline reduces friction in their internal sponsorship approval process.
Use a platform that filters by verified sponsorship history
Not every Darktrace listing will specify visa sponsorship upfront. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and focus your energy on roles where international candidates have a genuine path to an offer.
Darktrace jobs are hiring across the US. Find yours.
Find Darktrace JobsFrequently Asked Questions
Does Darktrace sponsor H-1B visas?
Based on available filing data, Darktrace has not been an active H-1B sponsor. The company's international hiring has focused on E-3 visas for Australian nationals, TN visas for Canadian and Mexican professionals, and F-1 OPT and CPT for students. If H-1B sponsorship is essential to your path, it's worth confirming directly with Darktrace's recruiting team during the hiring process.
Which visa types does Darktrace sponsor?
Darktrace sponsors E-3, F-1 OPT, F-1 CPT, and TN visas. This makes it a realistic option for Australian nationals, Canadian and Mexican professionals in qualifying occupations, and international students currently studying or recently graduated in the U.S. The sponsorship profile reflects Darktrace's focus on specialized technical and security talent from specific countries and programs.
How do I find open roles at Darktrace that offer visa sponsorship?
Migrate Mate is the most efficient way to find Darktrace roles with confirmed sponsorship history. You can filter by visa type and company to see which positions align with your immigration status. This saves significant time compared to manually reviewing job listings that may not disclose sponsorship eligibility upfront.
Which departments or roles at Darktrace are most likely to be sponsored?
Darktrace's sponsorship activity has been concentrated in technical and specialized roles, consistent with its identity as an AI cybersecurity company. Roles in threat intelligence, software engineering, data science, and security operations are the most likely candidates. Sales engineering positions with strong technical requirements have also historically attracted international hires at similar security-focused companies.
How do I approach the application timeline when targeting Darktrace for visa sponsorship?
Start early, especially if you're on F-1 OPT with a fixed end date. E-3 and TN visas can move relatively quickly compared to H-1B, but Darktrace still needs time for internal approvals, Labor Condition Application filing, and interview stages. Aim to begin conversations with their recruiting team at least two to three months before your current work authorization expires.
See which Darktrace employers are hiring and sponsoring visas right now.
Search Darktrace Jobs