Customer Success Engineer Jobs at Datadog with Visa Sponsorship
Customer Success Engineer roles at Datadog sit at the intersection of technical depth and client partnership, requiring fluency in monitoring, observability, and cloud infrastructure. Datadog has a consistent record of sponsoring work visas for this function across multiple visa categories, making it a realistic target for international candidates.
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Get Access To All JobsINTRODUCTION
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
ROLE AND RESPONSIBILITIES
What You’ll Do:
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
BASIC QUALIFICATIONS
Who You Are:
- Knowledgeable and experienced with DevOps monitoring or architecture tools
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Previously experienced in systems administrations: Windows or Linux
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 25% of the time
- Fluent in Portuguese. Fluency in Spanish is advantageous
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
PREFERRED QUALIFICATIONS
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $92,000—$122,000 USD.
ABOUT DATADOG
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
EQUAL OPPORTUNITY AT DATADOG
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
PRIVACY AND AI GUIDELINES
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
INTRODUCTION
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we’d love to meet you! At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
ROLE AND RESPONSIBILITIES
What You’ll Do:
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
BASIC QUALIFICATIONS
Who You Are:
- Knowledgeable and experienced with DevOps monitoring or architecture tools
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Previously experienced in systems administrations: Windows or Linux
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 25% of the time
- Fluent in Portuguese. Fluency in Spanish is advantageous
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
PREFERRED QUALIFICATIONS
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $92,000—$122,000 USD.
ABOUT DATADOG
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
EQUAL OPPORTUNITY AT DATADOG
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
PRIVACY AND AI GUIDELINES
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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Get Access To All JobsTips for Finding Customer Success Engineer Jobs at Datadog Jobs
Frame Your Observability Experience for Screeners
Datadog CSE interviews test hands-on knowledge of APM, log management, and infrastructure monitoring. Document specific tools and platforms you've used before applying so your resume clears technical screeners and reaches the sponsorship conversation faster.
Target Datadog's Regional Office Locations Strategically
Datadog's CSE openings are concentrated in specific metro hubs. Applying to locations where they've already built out customer success teams signals role fit and reduces the internal headcount-approval friction that can slow down sponsorship decisions.
Use Migrate Mate to Surface Active CSE Openings
CSE roles at Datadog open and close quickly. Use Migrate Mate to filter for Customer Success Engineer positions filtered by visa type so you're applying to live roles that match your authorization, not listings that have already closed.
Clarify H-1B Timing With Your Recruiter Early
The H-1B cap requires USCIS registration in March for an October 1 start date. If you're interviewing between April and September, ask the recruiter directly whether Datadog will bridge your status or hold the offer for the next cap cycle.
Prepare a Portfolio of Customer-Facing Technical Wins
Datadog CSE hiring emphasizes proof of driving adoption and resolving complex integrations for enterprise clients. A concise record of customer outcomes, tools deployed, and escalations resolved strengthens your specialty occupation case if the role proceeds to H-1B filing.
Customer Success Engineer at Datadog jobs are hiring across the US. Find yours.
Find Customer Success Engineer at Datadog JobsFrequently Asked Questions
Does Datadog sponsor H-1B visas for Customer Success Engineers?
Yes, Datadog sponsors H-1B visas for Customer Success Engineer roles. The position qualifies as a specialty occupation because it requires a bachelor's degree or higher in a technical field such as computer science, information systems, or engineering. Datadog also sponsors H-1B1 visas for eligible Australian and Chilean nationals, and supports EB-2 and EB-3 green card pathways for longer-term employees.
How do I apply for Customer Success Engineer jobs at Datadog?
Applications go through Datadog's careers portal, where CSE openings are listed by region and seniority level. You can also browse verified Customer Success Engineer positions at Datadog filtered by visa type on Migrate Mate, which surfaces active roles and flags sponsorship eligibility. Tailoring your application to show observability or monitoring platform experience improves your chances of clearing the initial technical screen.
Which visa types does Datadog commonly use for Customer Success Engineers?
Datadog sponsors H-1B and H-1B1 visas for Customer Success Engineers, along with F-1 OPT and STEM OPT for recent graduates. TN visa sponsorship is available for Canadian and Mexican nationals whose background aligns with qualifying TN occupational categories. For candidates pursuing permanent residence, Datadog has supported EB-2 and EB-3 PERM labor certification for this function.
What qualifications does Datadog expect for Customer Success Engineer roles?
Datadog typically expects a technical bachelor's degree and hands-on experience with cloud infrastructure, APM tools, or enterprise SaaS platforms. Strong candidates can demonstrate how they've guided clients through technical onboarding, troubleshooting, and adoption milestones. Because the H-1B classification requires a direct relationship between your degree field and the role, a background in computer science, information systems, or a related engineering discipline is important beyond just practical experience.
How do I time my application to avoid gaps in work authorization at Datadog?
If you're on F-1 OPT, apply at least three months before your authorization end date so Datadog has time to complete onboarding and initiate sponsorship paperwork. The H-1B cap filing window opens each March for an October 1 start. USCIS allows a 60-day grace period after OPT expiration, but your employment cannot begin until new authorization is in place, so early coordination with Datadog's HR team is essential.
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