Customer Success Engineer Jobs at Google with Visa Sponsorship
Customer Success Engineer roles at Google sit at the intersection of technical depth and client relationship management, typically requiring hands-on experience with cloud infrastructure or enterprise software. Google has a well-established sponsorship process for this function, covering H-1B, H-1B1, and E-3 pathways for qualified candidates.
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Get Access To All JobsINTRODUCTION
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ROLE AND RESPONSIBILITIES
- Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
- Architect solutions that leverage Gemini Enterprise to automate end-to-end customer workflows.
- Drive the technical adoption of Gemini Enterprise, including managing proof-of-concept work for pre-built and custom AI agents (no-code and code-based) built on the platform.
- Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
- Educate partners and customers on the power of Google Workspace and Gemini Enterprise - specifically leveraging agentic capabilities and third-party integrations - to drive technical innovation, define product direction, and successfully take new solutions to market.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Ability to travel up to 25% of the time.
Preferred qualifications:
- 5 years of experience working on power applications and productivity software.
- Experience in designing, building, or implementing agentic AI solutions to automate business processes.
- Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
- Knowledge of agentic AI platforms (including Gemini Enterprise), its features, differentiation, and the integration of enterprise-wide data sources and third-party connectors.
COMPENSATION
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
LOCATION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.
INTRODUCTION
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues. You will drive the technical win and define delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
ROLE AND RESPONSIBILITIES
- Work on identifying and qualifying business opportunities, key customer technical objections, and developing strategy to resolve technical blockers.
- Architect solutions that leverage Gemini Enterprise to automate end-to-end customer workflows.
- Drive the technical adoption of Gemini Enterprise, including managing proof-of-concept work for pre-built and custom AI agents (no-code and code-based) built on the platform.
- Share Google Workspace expertise to support the technical relationship with Google’s customers and partners, including product and solution briefings, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Workspace. Take responsibility for the technical aspect of RFPs/RFIs.
- Educate partners and customers on the power of Google Workspace and Gemini Enterprise - specifically leveraging agentic capabilities and third-party integrations - to drive technical innovation, define product direction, and successfully take new solutions to market.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience with cloud native architecture in a customer-facing or support role.
- Experience engaging with, or presenting to, technical stakeholders or executive leaders.
- Ability to travel up to 25% of the time.
Preferred qualifications:
- 5 years of experience working on power applications and productivity software.
- Experience in designing, building, or implementing agentic AI solutions to automate business processes.
- Experience in technical cloud ecosystems on enterprise productivity solutions and with related solutions (e.g., messaging, productivity applications, identity management, endpoint management).
- Knowledge of agentic AI platforms (including Gemini Enterprise), its features, differentiation, and the integration of enterprise-wide data sources and third-party connectors.
COMPENSATION
The US base salary range for this full-time position is $105,000-$151,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
LOCATION
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Austin, TX, USA.
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Get Access To All JobsTips for Finding Customer Success Engineer Jobs at Google Jobs
Frame Your Technical Background for CSE Roles
Google's Customer Success Engineers are expected to demonstrate hands-on experience with APIs, cloud platforms, or enterprise software deployments. Tailor your resume to show specific integration work, not just client-facing communication, before you apply.
Target Google's Enterprise and Cloud Divisions
Customer Success Engineer openings at Google cluster around Google Cloud and Workspace. Filter your search by these divisions specifically since sponsorship workflows and hiring timelines can differ from Google's core engineering or product tracks.
Prepare Your Specialty Occupation Documentation Early
USCIS requires that a Customer Success Engineer role qualify as a specialty occupation. Gather transcripts, degree equivalency evaluations if your credential is non-U.S., and any technical certifications before an offer is made so filing isn't delayed.
Use Migrate Mate to Identify Active Google CSE Openings
Confirmed sponsorship roles can be hard to surface through general job boards. Use Migrate Mate to find Customer Success Engineer positions at Google that are actively open to H-1B, H-1B1, or E-3 candidates, filtered by your visa type.
Clarify Sponsorship Scope During the Offer Stage
At offer stage, ask Google's recruiter whether sponsorship covers only your initial petition or also future Green Card support through PERM. Some Google teams include EB-2 or EB-3 sponsorship commitments in offer letters; others initiate the process separately.
Customer Success Engineer at Google jobs are hiring across the US. Find yours.
Find Customer Success Engineer at Google JobsFrequently Asked Questions
Does Google sponsor H-1B visas for Customer Success Engineers?
Yes, Google sponsors H-1B visas for Customer Success Engineer roles. The role typically qualifies as a specialty occupation under USCIS standards given its technical requirements around cloud infrastructure, APIs, or enterprise software. Google files the H-1B petition on your behalf after an offer is accepted, which means your start date depends on cap registration timing if you don't already hold H-1B status.
How do I apply for Customer Success Engineer jobs at Google?
Applications go through Google's careers portal at careers.google.com. Search for Customer Success Engineer under the Google Cloud or Workspace divisions, as that's where most of these roles are posted. Tailor your application to highlight technical depth alongside client engagement experience. Migrate Mate also surfaces active Google CSE openings filtered by visa sponsorship type, which makes it easier to find roles open to your specific status.
Which visa types does Google commonly use for Customer Success Engineer roles?
Google sponsors H-1B, H-1B1, and E-3 visas for Customer Success Engineers. The H-1B is the most broadly available and subject to the annual cap and lottery. The H-1B1 is available to Chilean and Singaporean nationals only, and the E-3 is available exclusively to Australian citizens. If you hold a qualifying nationality, H-1B1 and E-3 avoid the lottery entirely, which can simplify your timeline significantly.
What qualifications does Google expect for a Customer Success Engineer role?
Google typically looks for a bachelor's degree or higher in computer science, engineering, or a closely related technical field. Beyond the degree, hands-on experience with cloud platforms such as Google Cloud, AWS, or Azure, combined with client-facing deployment or integration work, is what distinguishes competitive candidates. Certifications in Google Cloud or relevant enterprise software platforms strengthen your profile, particularly for USCIS specialty occupation requirements.
What does the sponsorship process timeline look like for a Customer Success Engineer at Google?
If you're entering on a new H-1B, Google typically initiates registration during the USCIS cap lottery window in March, with employment starting October 1 at the earliest. E-3 and H-1B1 applicants move faster since there's no lottery, often proceeding to consular interview within weeks of an approved Labor Condition Application from DOL. Plan for at least two to four months between offer acceptance and your first day across most sponsorship pathways.
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