Customer Success Jobs at Gartner with Visa Sponsorship
Gartner hires Customer Success professionals to manage enterprise relationships across its research and advisory business. The company has a consistent track record of sponsoring work visas for this function, making it a realistic target if you're on F-1 OPT, H-1B, or another employer-sponsored status.
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INTRODUCTION
The Sr. Manager, Corporate Communications, Global Conference Sales (GCS) is part of the Global Conferences Communications team, whose mission is to inspire and enable Global Conference associates to deliver on our business strategy effectively.
The role will manage the Global Conferences Sales Communications by developing and driving change communications, associate engagement, executive communications programs and support enhancing sales productivity. This role will report to the Sr. Director, Corporate Communications, Global Conferences and work closely with other communication partners to ensure close alignment and consistency in Global Conferences Sales communications to internal audiences.
What you’ll do:
- Work with the Sr. Director to develop, drive and execute a globally consistent communications strategy that supports Conferences’ business priorities.
- Own the communications for Global Conferences Sales from strategy to finished product. This includes, but is not limited to: GCS communications strategy, planning and building town hall meetings, intranet strategy for GCS, leadership team meetings, executive scripts, newsletters, roundtables, talking points, videos, internal presentations, announcements, etc.
- Serve as a project manager for all of our events including but not limited to Sales kickoffs, leadership meetings, etc.
- Lead, manage and execute Conferences’ Inside Gartner GCS content strategy and publish weekly homepage content; Monitor, support and train content contributors and owners to keep their areas well maintained.
- Embody confidence and executive presence to partner with and provide strategic communications counsel to GCS leaders to help drive their business objectives.
- Partner with Sales Learning & Development and Sales Enablement teams on plans and programs that support change management initiatives and sales productivity.
- Drive communications that consistently leverage Gartner best practices.
- Create and manage presentation content for GCS leadership meetings.
- Partner with leaders and subject-matter experts to plan and write announcements that drive business objectives, in the style of Gartner internal language.
- Proactively assess the effectiveness of communications channels using common data/dashboards and make recommendations to drive continuous improvement.
- Partner with our India Center of Excellence team on key communications deliverables (design, project plans, videos, etc.).
- Provide exceptional client experience to executives and partners and consistently deliver high-quality work products.
- Partner with other communication partners supporting other business units to ensure consistency and alignment of key messages.
What you’ll need:
- 5+ years internal / executive communications experience in a corporate environment, consisting of 2-3 years working on executive-level communications.
- Ability to develop and implement strategic internal communications plans to inform, engage and inspire associates within Global Conference Sales and throughout the enterprise.
- Experience creating and executing change communications plans.
- Exceptional ability to understand business and long-term growth opportunities.
- Strong writing and storytelling skills.
- Ability to listen, absorb and process complex information from across a wide range of sources, programs and initiatives into clear, compelling, action-orientated communications in a broad range of media and formats.
- Executive presence and experience building and trusted relationships at the executive level.
- Ability to travel domestically and internationally several times a year.
- Exceptionally strong writing and editing skills.
- A service-oriented and collaborative mindset.
- A proactive, strategic thinker with a track record of execution and creativity.
- Experience with learning & development and/or sales communications preferred.
- Outstanding interpersonal & influencing skills; integrity, credibility, and confidence.
- Proficiency in PowerPoint, Excel, Word, web content experience.
LOCATION
Must be located within a 60-minute commuting distance to Irving, TX.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 94,000 USD - 134,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID: 109427
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

INTRODUCTION
The Sr. Manager, Corporate Communications, Global Conference Sales (GCS) is part of the Global Conferences Communications team, whose mission is to inspire and enable Global Conference associates to deliver on our business strategy effectively.
The role will manage the Global Conferences Sales Communications by developing and driving change communications, associate engagement, executive communications programs and support enhancing sales productivity. This role will report to the Sr. Director, Corporate Communications, Global Conferences and work closely with other communication partners to ensure close alignment and consistency in Global Conferences Sales communications to internal audiences.
What you’ll do:
- Work with the Sr. Director to develop, drive and execute a globally consistent communications strategy that supports Conferences’ business priorities.
- Own the communications for Global Conferences Sales from strategy to finished product. This includes, but is not limited to: GCS communications strategy, planning and building town hall meetings, intranet strategy for GCS, leadership team meetings, executive scripts, newsletters, roundtables, talking points, videos, internal presentations, announcements, etc.
- Serve as a project manager for all of our events including but not limited to Sales kickoffs, leadership meetings, etc.
- Lead, manage and execute Conferences’ Inside Gartner GCS content strategy and publish weekly homepage content; Monitor, support and train content contributors and owners to keep their areas well maintained.
- Embody confidence and executive presence to partner with and provide strategic communications counsel to GCS leaders to help drive their business objectives.
- Partner with Sales Learning & Development and Sales Enablement teams on plans and programs that support change management initiatives and sales productivity.
- Drive communications that consistently leverage Gartner best practices.
- Create and manage presentation content for GCS leadership meetings.
- Partner with leaders and subject-matter experts to plan and write announcements that drive business objectives, in the style of Gartner internal language.
- Proactively assess the effectiveness of communications channels using common data/dashboards and make recommendations to drive continuous improvement.
- Partner with our India Center of Excellence team on key communications deliverables (design, project plans, videos, etc.).
- Provide exceptional client experience to executives and partners and consistently deliver high-quality work products.
- Partner with other communication partners supporting other business units to ensure consistency and alignment of key messages.
What you’ll need:
- 5+ years internal / executive communications experience in a corporate environment, consisting of 2-3 years working on executive-level communications.
- Ability to develop and implement strategic internal communications plans to inform, engage and inspire associates within Global Conference Sales and throughout the enterprise.
- Experience creating and executing change communications plans.
- Exceptional ability to understand business and long-term growth opportunities.
- Strong writing and storytelling skills.
- Ability to listen, absorb and process complex information from across a wide range of sources, programs and initiatives into clear, compelling, action-orientated communications in a broad range of media and formats.
- Executive presence and experience building and trusted relationships at the executive level.
- Ability to travel domestically and internationally several times a year.
- Exceptionally strong writing and editing skills.
- A service-oriented and collaborative mindset.
- A proactive, strategic thinker with a track record of execution and creativity.
- Experience with learning & development and/or sales communications preferred.
- Outstanding interpersonal & influencing skills; integrity, credibility, and confidence.
- Proficiency in PowerPoint, Excel, Word, web content experience.
LOCATION
Must be located within a 60-minute commuting distance to Irving, TX.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 94,000 USD - 134,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID: 109427
By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.
See all 83+ Customer Success at Gartner jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Gartner roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Gartner Jobs
Frame your experience around enterprise retention
Gartner's Customer Success roles center on renewing and expanding contracts with large enterprise clients. Tailor your resume to show measurable retention outcomes, not just relationship management. Hiring managers are looking for candidates who can protect and grow recurring revenue.
Target roles with global client portfolio scope
Gartner posts Customer Success positions tied to specific verticals like financial services, technology, and healthcare. Roles covering international or multi-region accounts are more likely to sit within teams that have sponsored visas before. Filter your search accordingly.
Get your LCA timing right before your start date
Your employer must file a certified Labor Condition Application with the DOL before USCIS can process your H-1B petition. At a company the size of Gartner, internal legal intake can take several weeks. Confirm the LCA timeline with your recruiter before signing an offer.
Use Migrate Mate to surface open roles efficiently
Gartner's Customer Success openings are distributed across locations and teams, making it easy to miss relevant postings. Use Migrate Mate to browse current positions filtered by sponsorship eligibility so you're not manually tracking dozens of job listings.
Clarify OPT cap-gap coverage during offer negotiation
If your F-1 OPT expires while your H-1B petition is pending after the lottery, the cap-gap rule lets you continue working through September 30. Confirm Gartner's HR team is familiar with this provision before your OPT end date approaches, so your work authorization doesn't lapse.
Align your degree field to the posted role requirements
H-1B specialty occupation status requires that your degree field directly relates to the Customer Success position. A background in business, information systems, or a related discipline strengthens the petition. Mismatches between your degree and the job description are a common reason USCIS issues a Request for Evidence.
Customer Success at Gartner jobs are hiring across the US. Find yours.
Find Customer Success at Gartner JobsFrequently Asked Questions
Does Gartner sponsor H-1B visas for Customer Success?
Yes, Gartner sponsors H-1B visas for Customer Success roles. The company works with immigration counsel to file petitions through the annual USCIS lottery, which opens each March for an October 1 start date. If you're already on an H-1B with another employer, Gartner can file an H-1B transfer so you can start without waiting for the next cap cycle.
How do I apply for Customer Success jobs at Gartner?
Applications go through Gartner's careers portal at gartner.com/careers. Search by function using terms like 'client success,' 'account management,' or 'service delivery' since role titles vary by team. You can also browse current Customer Success openings at Gartner filtered by sponsorship eligibility on Migrate Mate, which surfaces postings across locations in one place.
Which visa types does Gartner commonly use for Customer Success hires?
Gartner sponsors H-1B visas as the primary work authorization path for Customer Success professionals. The company also works with F-1 OPT and STEM OPT extensions for recent graduates, TN visas for Canadian and Mexican nationals in qualifying roles, and J-1 visas in certain training or exchange contexts. Green Card sponsorship through EB-2 or EB-3 is available for longer-tenured employees.
What qualifications does Gartner look for in Customer Success candidates?
Gartner's Customer Success roles typically require a bachelor's degree in business, communications, information systems, or a related field. Relevant experience managing enterprise software or SaaS accounts is a strong differentiator. Familiarity with contract renewals, executive-level stakeholder management, and the ability to navigate large organizations is emphasized across most posted roles.
How long does the visa sponsorship process take for a Gartner Customer Success offer?
If you need a new H-1B, the earliest you can start is October 1 following the March lottery, which means a gap of six months or more between offer and start date is common. H-1B transfers from another employer move faster, typically eight to twelve weeks. USCIS premium processing, currently available for H-1B petitions, can reduce the adjudication window to about fifteen business days once the petition is filed.
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