Technical Support Jobs at Google with Visa Sponsorship

INTRODUCTION

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Lithia Springs, GA, USA; Council Bluffs, IA, USA; Papillion, NE, USA; Omaha, NE, USA; Saint George, SC, USA; Ridgeville, SC, USA; Clarksville, TN, USA; Columbus, OH, USA; Lancaster, OH, USA; New Albany, OH, USA; Midlothian, TX, USA; Red Oak, TX, USA; The Dalles, OR, USA; Lima, OH, USA; Fort Wayne, IN, USA; Sterling, VA, USA; Leesburg, VA, USA; Monrovia, IN, USA; Henderson, NV, USA; Lincoln, NE, USA; Lenoir, NC, USA; Kansas City, MO, USA; West Memphis, AR, USA; Muskogee, OK, USA; Moncks Corner, SC 29461, USA; Mesa, AZ, USA; Pryor Creek, OK 74361, USA; Sparks, NV, USA; Stillwater, OK, USA; Bridgeport, AL, USA; Oklaunion, TX, USA.

ABOUT THE JOB

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The Data Center Operations (DCOps) organization operates and transforms some of the world's leading data centers. The team's mission is to deploy, operate, and maintain a scalable and secure global Google data center infrastructure safely, reliably, and efficiently, 24x7. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

ROLE AND RESPONSIBILITIES

Learn more about benefits at Google.
- Serve as the primary representative for Data Center Operations (DCOps) during various product lifecycle workstreams for complex technical infrastructure.
- Drive cross-functional program plans, aligning upstream product designs with downstream business goals while strictly managing schedules and deliverables.
- Own the DCOps-centric product scope, requirements, and deliverables, continuously driving cross-functional schedules and unblocking day-to-day program execution.
- Develop and execute risk management and communication plans to surface dynamic issues before they reach the data center floor.
- Navigate and improve the product lifecycle process to accelerate time-to-market without compromising operational quality. Lead and support Business Reviews, providing leadership with clear, data-driven updates on preliminary, interim, and final NPI portfolio readiness.

BASIC QUALIFICATIONS

- Bachelor's degree in a technical field, or equivalent practical experience.
- 5 years of experience in program management.
- Experience in data center automation, infrastructure software, electrical/mechanical infrastructure (switchyards, transformers, HV/MV distribution, cooling towers, chillers, gensets), server hall infrastructure (rack power products, liquid cooling, ML infrastructure, TPUs, GPUs), or power/cooling control platforms (e.g., automated load management, power distribution controls, cooling loop automation).
- Experience driving New Product Introduction (NPI) programs within critical industry (power, oil, gas) or data center environments.

PREFERRED QUALIFICATIONS

- 8 years of experience managing complex or cross-team NPI projects in critical industry or data center environments.
- 5 years of experience managing cross-functional or cross-team projects.
- Experience in data center electrical/mechanical infrastructure (switchyards, transformers, HV/MV distribution, cooling towers, chillers, gensets), server hall infrastructure (rack power products, liquid cooling, ML infrastructure, TPUs, GPUs) or fleet-wide optimization algorithms for power, thermal, and load management.
- Ability to develop in ambiguous environments and create scalable processes to drive results.
- Ability to travel up to 20% of the time domestically or internationally for factory witness testing and site readiness validations.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $163000 - $236000 (USD) + 15% bonus target + equity + benefits

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.