Gorgias Visa Sponsorship Jobs USA
Gorgias is a customer support platform built for e-commerce brands, known for its engineering-driven culture and global team. The company sponsors H-1B visa and F-1 OPT visas, making it a relevant target for international candidates in the technology and software space seeking U.S. work authorization.
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Get Access To All JobsWe believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on:
* Quality: conversations that feel authentic and on-brand.
* Experience: effortless shopping from chat to checkout.
* Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real.
🚨 About This Role
AI Journey is one of Gorgias's most strategic bets — and it's still early. We're looking for a product leader who will own it the way a founder owns a company: define the product, find product-market fit on a net-new build, and drive relentlessly toward it. This is not a feature-execution or roadmap-maintenance role. The path is unmapped. You'll define the plan, build it, and prove it works in the market — with deep ownership, high expectations, and real speed.
🤖 What is AI Journey?
AI Journey is our autonomous lifecycle marketing agent. Today, lifecycle marketing means a human stitching together flows, segments, and templates across disconnected tools. We believe an autonomous agent changes that entirely — reinventing how ecommerce brands grow, moving from generic, one-way blasts to personalized, two-way conversations that create better experiences for buyers and measurable results for merchants.
🎯 What You'll Do
- Own AI Journey end to end — vision, execution, and cross-functional alignment.
- Find product-market fit. Talk to customers constantly, validate hypotheses, and iterate fast on real signal.
- Build, not just spec. Work directly in the codebase (AI-assisted is expected), run your own experiments, and get real product in front of real users.
- Drive go-to-market. Own the business judgment behind where the product wins first and how it scales from zero to one to ten.
- Partner closely with Engineering, Design, Marketing, Sales, and Success.
💡 Who you are
- A founder-style builder. You're unfazed by ambiguity, you move before the brief is complete, and you treat the product as your own company. You don't have to have founded a company — very early startup operators and people who've run internal skunkworks fit this too. What matters is real evidence of operating under uncertainty.
- High agency. You generate ideas and direction rather than waiting to be told.
- Resilient. You absorb setbacks and keep shipping.
- High energy, fast-thinking, open-minded, and default-yes — you open to possibility before finding the reason something can't work.
🔑 What you'll need
These two are the hard gates.
- Zero-to-one growth. You've personally taken a product or feature from zero to millions in revenue, and you can walk through the real go-to-market and product-market-fit decisions that got it there — not a textbook version.
- Technical credibility. You're comfortable opening pull requests and working in the codebase with AI assistance, and you've shipped something real to production. We're not looking for an ML/AI expert — we're looking for someone who builds. A polished prototype that never reached real users isn't the bar; something that shipped is.
➕ Nice to have
- Experience with DTC, ecommerce, marketing automation, or AI-driven marketing tools.
- Technical curiosity around LLMs, agents, and prompt workflows.
- Hands-on involvement in early-stage product development.
AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.
AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.
Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.
We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift. Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before. To win, we focus relentlessly on:
* Quality: conversations that feel authentic and on-brand.
* Experience: effortless shopping from chat to checkout.
* Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood. Join us to make Conversational Commerce real.
🚨 About This Role
AI Journey is one of Gorgias's most strategic bets — and it's still early. We're looking for a product leader who will own it the way a founder owns a company: define the product, find product-market fit on a net-new build, and drive relentlessly toward it. This is not a feature-execution or roadmap-maintenance role. The path is unmapped. You'll define the plan, build it, and prove it works in the market — with deep ownership, high expectations, and real speed.
🤖 What is AI Journey?
AI Journey is our autonomous lifecycle marketing agent. Today, lifecycle marketing means a human stitching together flows, segments, and templates across disconnected tools. We believe an autonomous agent changes that entirely — reinventing how ecommerce brands grow, moving from generic, one-way blasts to personalized, two-way conversations that create better experiences for buyers and measurable results for merchants.
🎯 What You'll Do
- Own AI Journey end to end — vision, execution, and cross-functional alignment.
- Find product-market fit. Talk to customers constantly, validate hypotheses, and iterate fast on real signal.
- Build, not just spec. Work directly in the codebase (AI-assisted is expected), run your own experiments, and get real product in front of real users.
- Drive go-to-market. Own the business judgment behind where the product wins first and how it scales from zero to one to ten.
- Partner closely with Engineering, Design, Marketing, Sales, and Success.
💡 Who you are
- A founder-style builder. You're unfazed by ambiguity, you move before the brief is complete, and you treat the product as your own company. You don't have to have founded a company — very early startup operators and people who've run internal skunkworks fit this too. What matters is real evidence of operating under uncertainty.
- High agency. You generate ideas and direction rather than waiting to be told.
- Resilient. You absorb setbacks and keep shipping.
- High energy, fast-thinking, open-minded, and default-yes — you open to possibility before finding the reason something can't work.
🔑 What you'll need
These two are the hard gates.
- Zero-to-one growth. You've personally taken a product or feature from zero to millions in revenue, and you can walk through the real go-to-market and product-market-fit decisions that got it there — not a textbook version.
- Technical credibility. You're comfortable opening pull requests and working in the codebase with AI assistance, and you've shipped something real to production. We're not looking for an ML/AI expert — we're looking for someone who builds. A polished prototype that never reached real users isn't the bar; something that shipped is.
➕ Nice to have
- Experience with DTC, ecommerce, marketing automation, or AI-driven marketing tools.
- Technical curiosity around LLMs, agents, and prompt workflows.
- Hands-on involvement in early-stage product development.
AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones. The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions. We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.
AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.
Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making. If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.
Job Roles at Gorgias
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Get Access To All JobsTips for Finding Gorgias Visa Sponsorship Jobs USA
Target engineering and technical roles first
Gorgias's sponsorship activity is concentrated in technical disciplines. Software engineers and backend developers are the most likely sponsored hires, so prioritize these roles if you need H-1B or OPT support from a technology company.
Apply while on F-1 OPT before it expires
Gorgias sponsors F-1 OPT, which means OPT holders can join and build a track record before H-1B lottery season. Getting hired on OPT gives you the best path to a sponsored H-1B petition in a subsequent cycle.
Understand their e-commerce product context before interviewing
Gorgias serves e-commerce merchants with helpdesk software. Demonstrating familiarity with their product space and customer base signals genuine interest and helps you stand out in a competitive technology hiring process.
Time your application around H-1B lottery deadlines
H-1B registrations open in March each year. If you're targeting Gorgias for sponsorship, aim to have an offer or be deep in the interview process by February so your employer can register you before the window closes.
Use Migrate Mate to verify sponsorship history before applying
Not every tech company sponsors visas consistently. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and confirm Gorgias is actively filing before investing time in the application process.
Highlight distributed team experience in your application
Gorgias operates with a global, distributed workforce. Candidates who demonstrate experience working across time zones and in asynchronous environments align well with their engineering culture and are often stronger sponsorship candidates.
Frequently Asked Questions
Does Gorgias sponsor H-1B visas?
Yes, Gorgias sponsors H-1B visas. The company has an established track record of filing H-1B petitions, primarily for technical roles. If you're an international candidate in software engineering or a related discipline, Gorgias is worth targeting as an H-1B sponsor in the technology and software sector.
Which visa types does Gorgias sponsor?
Gorgias sponsors H-1B visas and supports F-1 OPT work authorization. The company does not have a documented track record of sponsoring Green Cards or E-3 visas. International candidates should focus on H-1B and OPT pathways when evaluating Gorgias as a sponsoring employer.
Which departments or roles at Gorgias are most likely to receive visa sponsorship?
Sponsorship at Gorgias is most commonly associated with technical roles, particularly software engineering and product development. As a technology company building SaaS infrastructure for e-commerce, the bulk of their sponsored positions require specialized software skills that align with H-1B specialty occupation requirements.
How do I find open visa-sponsored jobs at Gorgias?
The most efficient approach is to use Migrate Mate, which tracks verified sponsorship history and surfaces open roles at companies like Gorgias that have an active filing record. This lets you filter for roles where sponsorship is a realistic outcome rather than guessing based on job descriptions alone.
How do I improve my chances of getting sponsored by Gorgias?
Start by targeting roles that align with Gorgias's core product, customer support infrastructure for e-commerce. Technical candidates with backend or full-stack experience are best positioned. If you're currently on F-1 OPT, joining under OPT first and demonstrating strong performance is one of the most reliable paths to H-1B sponsorship in a subsequent lottery cycle.