Comcast Green Card Visa Sponsorship Jobs USA
Comcast is one of the more active Green Card sponsors in the media and entertainment sector, with a track record across technical, engineering, and content roles. If you're targeting permanent residency through a large U.S. employer, Comcast's sponsorship program is worth pursuing seriously.
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INTRODUCTION
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for accurately and confidently handling commercial customers’ inquiries while using negotiation skills to collect delinquent balance(s) and retain the customer on both inbound and outbound calls, while following federal and state collection guidelines and laws. Facilitates interactions with customers in a way that is in accordance with the Company’s service delivery strategy. Establishes rapport and promotes effective relationships, upholding Comcast’s commitment to the customer experience through our programs such as Net Promoter System (NPS), and the Comcast Customer Guarantee. Relates well to the customer and demonstrates a favorable image of the organization through effective use of soft skills (including active listening and problem-solving skills), professional communications, and internal/external customer interactions. Acts in the best interest of both the customer and company. Works on straightforward tasks using established procedures.
This is a remote position. Someone with experience working in a remote environment is preferred. Candidates will need to have a flexible schedule to work Monday - Friday anytime between the hours of 8am-8pm EST.
Job Description
Responsibilities:
- Reviewing past due commercial accounts to engage customers in negotiating payment arrangements for complex collections
- Complying with national credit and collection policies, alongside Federal, State, and Local regulations
- Utilizing multiple systems and tools to effectively resolve customer account issues
- Clarifying billing cycles, processes, prorates, and accurately communicating relevant fees to customers
- Processing payments securely and establishing policy-compliant payment arrangements
- Executing disconnect procedures for accounts with overdue balances when necessary
- Implementing escalation procedures to achieve prompt resolution of customer issues
- Striving to meet or exceed goals and performance metrics set by the organization
- Maintaining professionalism and composure in a dynamic, high-volume transaction environment
- Ensuring customer and business data confidentiality while demonstrating integrity in all interactions
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment applicants with arrest or conviction records in accordance with the requirements of applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Please note that federal state, or local laws and regulations may restrict or prohibit Comcast from hiring individuals convicted of certain crimes. Additionally, an applicant’s criminal history may have a direct, adverse, and negative relationship on the job duties of this position, which may result in the withdrawal of a conditional offer of employment.
Skills:
- Customer-Focused
- Workplace Organization
- Professional Etiquette
- Persuasion
- Accountability
- Adaptability
- Self Motivation
- Communication
- Critical Thinking
- Problem Solving
Salary:
Base Pay: $15.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
0-2 Years
Job Roles at Comcast
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Get Access To All JobsTips for Finding Comcast Green Card Visa Sponsorship Jobs USA
Align your credentials to EB-2 requirements
Comcast's technical and engineering roles often qualify for EB-2, which requires an advanced degree or exceptional ability. Pull together transcripts, performance reviews, and any publications or patents now, USCIS scrutinizes credential alignment closely during EB-2 adjudication, and gaps slow everything down.
Understand where PERM fits your timeline
Most Comcast Green Card cases run through the PERM labor certification process before USCIS even sees your petition. DOL requires Comcast to document that no qualified U.S. worker is available, so your offer letter's job duties must match the PERM filing exactly or it risks an audit.
Target teams with recurring sponsorship history
Comcast's software engineering, network infrastructure, and product development teams sponsor Green Cards more consistently than creative or sales functions. When evaluating open roles, prioritize postings tied to those divisions and ask recruiters directly whether the position has a sponsorship budget already allocated.
Use Migrate Mate to verify Comcast's LCA filing history
Before your interview, look up Comcast's Labor Condition Application filings by role on Migrate Mate. You'll see which job titles and salary levels the company has committed to in recent filings, giving you concrete data to anchor your compensation discussion and confirm the role's sponsorship track record.
Negotiate Green Card sponsorship into your offer explicitly
Don't assume Green Card sponsorship is automatic because Comcast has sponsored before. Get written confirmation during the offer stage that the specific role includes sponsorship, which pathway applies, and when the PERM process is expected to start. Verbal assurances carry no weight once you're onboarded.
Prepare for the OFLC Wage Search before salary talks
Comcast must pay prevailing wages set by DOL for your specific occupation and location. Run your job title through the OFLC Wage Search before negotiating. If your offered salary falls at a wage level that's lower than what your duties actually reflect, you can push back with documented evidence.
Comcast Green Card Visa Sponsorship: Frequently Asked Questions
Does Comcast sponsor Green Card visas?
Yes, Comcast sponsors Green Card visas, primarily for roles in software engineering, network infrastructure, and technical product development. Sponsorship typically runs through the EB-2 or EB-3 pathway depending on the role's degree requirements, and most cases require PERM labor certification before USCIS processes the immigrant petition.
Which departments at Comcast are most likely to sponsor a Green Card?
Technical and engineering departments are where Green Card sponsorship is most common at Comcast. Roles in software development, network operations, data engineering, and cybersecurity have a stronger track record of sponsorship than positions in sales, marketing, or general administration. Confirming sponsorship availability with the hiring team before accepting an offer is advisable.
How do I find out if a specific Comcast role includes Green Card sponsorship?
Check the job posting for sponsorship language, but don't rely on it alone. Ask the recruiter directly whether the position has a sponsorship budget and which Green Card pathway applies. You can also use Migrate Mate to review Comcast's historical Labor Condition Application filings by job title, which gives you a clearer picture of which roles have moved toward sponsorship before.
How long does the Green Card process typically take at Comcast?
The timeline depends on your nationality, the pathway, and current USCIS and DOL processing speeds. PERM labor certification alone can take six months to over a year if DOL selects the case for audit. After PERM approval, EB-2 and EB-3 petitions face additional wait times that vary significantly based on your country of birth and visa bulletin priority dates.
How do I position myself as a strong Green Card candidate at Comcast?
Document your credentials carefully before applying. If you're targeting EB-2, gather transcripts, degree equivalency evaluations if applicable, and any evidence of specialized expertise. During hiring, make clear that you're seeking long-term employment, since PERM requires Comcast to demonstrate the position is permanent. Roles with specialized technical skills in Comcast's core infrastructure areas tend to move through sponsorship more smoothly.
What is the prevailing wage for Green Card sponsorship at Comcast?
Employers sponsoring a Green Card through the PERM labor certification process must pay at least the prevailing wage for the role. The Department of Labor determines this rate based on the specific job title, location, and experience level. The prevailing wage is locked in during the PERM filing and applies through the entire Green Card process. You can look up current rates using the DOL's OFLC Wage Search tool.