Customer Service Jobs at Groundworks with Visa Sponsorship
Groundworks hires for Customer Service roles across its facilities and property services operations, connecting workers directly with clients on foundation repair, drainage, and waterproofing projects. The company has an active sponsorship track record for this function, making it a practical target if you're seeking H-2B work authorization.
See All Customer Service at Groundworks JobsOverview
Showing 5 of 158+ Customer Service Jobs at Groundworks jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 158+ Customer Service Jobs at Groundworks
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Groundworks.
Get Access To All JobsINTRODUCTION
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
ROLE AND RESPONSIBILITIES
As an Outside Sales Representative at Groundworks, you are a key driver of our success and the face of our industry-leading brand.
In this consultative, in-home sales role, you will meet directly with homeowners to assess their needs, perform detailed inspections, and design customized foundation repair and water management solutions using our proven systems and services.
This opportunity is built for ambitious, customer-focused professionals who are driven to perform at a high level. You’ll have the autonomy to build your own book of business backed by the resources, reputation and operational support of a global market leader.
What You’ll Do
- Travel remotely within sales territory to conduct in-home inspections
- Utilize warm pre-qualified leads to develop and maintain a book of business
- Diagnose and educate homeowners on the issues they have in their home and provide solution options
- Estimate the repairs and provide homeowners with generated job proposals
- Close sales with customers in the home
- Maintain relationships with customers while tracking sales lead pipeline
- Report to home branch for Sales team initiatives and meetings
BASIC QUALIFICATIONS
- Entrepreneurial attitude focused on driving performance and customer satisfaction
- 1-2 years of sales experience preferred but not required
- Experience in a commission, B2C or in-home sales environment is a plus
- Experience in construction or home improvement is a plus
PREFERRED QUALIFICATIONS
- Full-Time, W-2 position
- Manage and grow your sales territory
- Uncapped earning potential – Avg. $100-150k
- Top performers exceeded average earnings – $200-600k
- Training pay $750 p/week
- Company-generated leads – no cold calling required
- Increased commission on self-generated business
- Self-generation training: clover, trade shows, lunch and learns, networking
- Company car and fuel card eligibility
- Clear advancement pathways - promote from within led culture
- Comprehensive technical training to ensure success
BENEFITS OVERVIEW
- Equity Ownership
- 401k with Company match
- Health, Vision, Dental, Long/Short Term Disability, Life Insurance (US)
- Enhanced Benefit Options Available (CA)
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
INTRODUCTION
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
ROLE AND RESPONSIBILITIES
As an Outside Sales Representative at Groundworks, you are a key driver of our success and the face of our industry-leading brand.
In this consultative, in-home sales role, you will meet directly with homeowners to assess their needs, perform detailed inspections, and design customized foundation repair and water management solutions using our proven systems and services.
This opportunity is built for ambitious, customer-focused professionals who are driven to perform at a high level. You’ll have the autonomy to build your own book of business backed by the resources, reputation and operational support of a global market leader.
What You’ll Do
- Travel remotely within sales territory to conduct in-home inspections
- Utilize warm pre-qualified leads to develop and maintain a book of business
- Diagnose and educate homeowners on the issues they have in their home and provide solution options
- Estimate the repairs and provide homeowners with generated job proposals
- Close sales with customers in the home
- Maintain relationships with customers while tracking sales lead pipeline
- Report to home branch for Sales team initiatives and meetings
BASIC QUALIFICATIONS
- Entrepreneurial attitude focused on driving performance and customer satisfaction
- 1-2 years of sales experience preferred but not required
- Experience in a commission, B2C or in-home sales environment is a plus
- Experience in construction or home improvement is a plus
PREFERRED QUALIFICATIONS
- Full-Time, W-2 position
- Manage and grow your sales territory
- Uncapped earning potential – Avg. $100-150k
- Top performers exceeded average earnings – $200-600k
- Training pay $750 p/week
- Company-generated leads – no cold calling required
- Increased commission on self-generated business
- Self-generation training: clover, trade shows, lunch and learns, networking
- Company car and fuel card eligibility
- Clear advancement pathways - promote from within led culture
- Comprehensive technical training to ensure success
BENEFITS OVERVIEW
- Equity Ownership
- 401k with Company match
- Health, Vision, Dental, Long/Short Term Disability, Life Insurance (US)
- Enhanced Benefit Options Available (CA)
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
See all 158+ Customer Service at Groundworks jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Groundworks roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Groundworks Jobs
Tailor your resume to field-facing service
Groundworks Customer Service roles involve scheduling crews, managing client expectations on active repair projects, and resolving complaints about structural work. Highlight experience coordinating between field technicians and customers, not just call center metrics.
Understand H-2B seasonal timing before applying
H-2B visas are tied to seasonal or peak-load need, which USCIS enforces strictly. Foundation and waterproofing demand spikes in spring and summer, so Groundworks typically files petitions months ahead of that window. Target your application accordingly.
Verify your start date aligns with the certified petition
H-2B approval locks in a specific employment start date filed with DOL. Starting work before that certified date puts your status at risk. Confirm the exact start date in your offer documentation before making any travel or relocation plans.
Search open roles using Migrate Mate's job board
Groundworks posts Customer Service openings across multiple regional markets tied to active project territories. Use Migrate Mate to filter for sponsorship-eligible positions so you're only applying to roles where the pathway already exists.
Confirm E-Verify enrollment before accepting an offer
H-2B workers must be run through E-Verify once onboarded. Ask your recruiter whether the specific Groundworks branch location you're hired into is already enrolled, since enrollment operates at the employer-unit level, not company-wide.
Clarify your role classification during the offer stage
DOL certifies H-2B positions by specific occupational classification. Ensure your offer letter matches the job title and duties on the certified labor condition, since a mismatch in classification can create compliance problems during USCIS adjudication.
Customer Service at Groundworks jobs are hiring across the US. Find yours.
Find Customer Service at Groundworks JobsFrequently Asked Questions
Does Groundworks sponsor H-1B visas for Customer Service?
Groundworks does not typically sponsor H-1B visas for Customer Service positions. H-1B classification requires a specialty occupation, generally defined as a role requiring at least a bachelor's degree in a specific field. Customer Service roles in facilities and property services generally do not meet that threshold. H-2B is the visa category Groundworks has used for this function.
Which visa types are commonly used for Customer Service roles at Groundworks?
H-2B is the primary visa category Groundworks uses for Customer Service positions. H-2B covers temporary nonagricultural workers filling roles tied to a seasonal or peak-load business need. Because Groundworks operates in foundation repair and waterproofing, which follow seasonal demand cycles, H-2B fits the workforce model for this type of role.
What qualifications are expected for Customer Service roles at Groundworks?
Groundworks Customer Service positions generally require strong communication skills, comfort managing client concerns during active repair or waterproofing projects, and the ability to coordinate between field crews and homeowners. Prior experience in home services, construction scheduling, or property management is an advantage. Formal degrees are not typically required, but demonstrated experience in client-facing or coordination roles matters.
How do I apply for Customer Service jobs at Groundworks?
Search for open Customer Service positions at Groundworks through Migrate Mate, which filters roles by sponsorship eligibility so you can identify positions where H-2B support is available. When applying, make sure your resume reflects client coordination experience relevant to field service environments. Follow up directly with the hiring team to confirm sponsorship timing and petition status before accepting any offer.
How do I understand the timeline for H-2B sponsorship at Groundworks?
H-2B petitions are filed with USCIS after DOL certifies the temporary labor need, typically several months before the certified employment start date. Because H-2B is subject to a statutory annual cap, early filing matters. Once approved, your status is tied to the specific start date and employer named in the petition, so any delays on either side can affect your ability to begin work.
See which Customer Service at Groundworks employers are hiring and sponsoring visas right now.
Search Customer Service at Groundworks Jobs