Patient Service Coordinator Jobs at Humana with Visa Sponsorship
Patient Service Coordinator roles at Humana sit at the intersection of healthcare operations and member experience, coordinating care for patients across Humana's insurance and health services network. Humana has a consistent track record of sponsoring international talent for this function, working through established HR and legal teams familiar with the full range of work visa categories.
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The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. We are looking for motivated and dynamic case managers that reside in HARDEE/HIGHLANDS counties FLORIDA.
Current starting salary is $60-65K/year based on qualifications/experience
This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.
At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply! Reports to the Regional Care Coach Manager.
The Care Coach 1
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Exceptional verbal/written communication and interpersonal skills
- Use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Prior experience with Medicare & Medicaid recipients
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
-
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
-
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Become a part of our caring community
The Care Coach 1 assesses and evaluates member's needs and requirements to achieve and/or maintain optimal wellness state by guiding members/families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach 1 work assignments are often straightforward and of moderate complexity. We are looking for motivated and dynamic case managers that reside in HARDEE/HIGHLANDS counties FLORIDA.
Current starting salary is $60-65K/year based on qualifications/experience
This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers and then connecting our members with quality services to promote their ultimate well-being and drive health outcomes. If you enjoy applying your creativity and skills to help those in need find long term solutions, this role is for you! Here at Humana we thrive on teamwork and highlighting the success of each of our team members.
At Humana one of our main areas of focus is to inspire health in others. We are looking for individuals who enjoy talking to others about their health while providing education, motivation and encouragement. We also desire to cultivate the uniqueness in each of our associates as well as our members and are looking for individuals from various backgrounds who can bring their expertise to the role of the Care Coach 1. If you are looking for a new work family and team of dynamic professionals, we hope you will apply! Reports to the Regional Care Coach Manager.
The Care Coach 1
- Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
- Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
- Ensures members are receiving services in the least restrictive setting in order to achieve and/or maintain optimal well-being
- Planning and implementing interventions to meet those needs
- Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
- Guides members/families towards resources appropriate for their care
- Services are driven by facilitating interactions with other payer sources, providers, interdisciplinary teams and others involved in the member's care as appropriate and required by our comprehensive contract
Use your skills to make an impact
Required Qualifications
- Bachelor's degree in health and human services field
- 2 or more years of related experience
- Exceptional verbal/written communication and interpersonal skills
- Use a variety of electronic information applications/software programs
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
- This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event/$10,000 for property damage or whichever is higher
- Must have a separate room with a locked door that can be used as a home office to ensure continuous privacy while you work
Preferred Qualifications
- Previous experience with electronic case note documentation and experienced with documenting in multiple computer applications/systems
- Prior experience with Medicare & Medicaid recipients
- Experience with health promotion, coaching and wellness
- Knowledge of community health and social service agencies and additional community resources
Additional Information
-
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
-
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,700 - $72,600 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Get Access To All JobsTips for Finding Patient Service Coordinator Jobs at Humana Jobs
Align Your Credentials to Healthcare Coordination Standards
Humana's Patient Service Coordinator roles typically require demonstrated experience in care coordination, insurance authorization, or clinical support. Certifications like CCMA or CEHRS strengthen your profile and signal readiness for the administrative demands of a managed care environment.
Target Humana's Health Services Division Specifically
Patient Service Coordinator openings are concentrated in Humana's care delivery and health services arms, not its corporate or technology units. Filtering your search by business segment helps you reach hiring managers whose teams actively support international candidates through HR channels.
Browse Open Roles Through Migrate Mate
Humana posts Patient Service Coordinator positions across multiple locations with varying sponsorship signals. Use Migrate Mate to filter Humana's open roles by visa type so you're only applying to positions where sponsorship has been confirmed for this function.
Clarify OPT and CPT Authorization Early in Screening
Humana participates in E-Verify, so F-1 students on OPT or CPT must have valid work authorization documentation ready before onboarding begins. Raise your status and authorization end date during the recruiter screen, not after an offer is extended, to avoid timeline conflicts.
Understand How Humana Files H-1B Petitions Internally
Large healthcare conglomerates like Humana typically manage H-1B filings through in-house immigration counsel rather than outsourced law firms. Ask your HR contact early whether they file cap-subject or cap-exempt petitions for this role, since Patient Service Coordinator positions can fall under either category depending on Humana's affiliated entities.
Build Your PERM Timeline into Long-Term Planning
If your goal is permanent residence through EB-2 or EB-3, PERM labor certification at Humana requires the company to run a supervised recruitment process through DOL before sponsoring your Green Card. That process typically takes 12 to 18 months, so initiate the conversation with HR well before your nonimmigrant status approaches its limits.
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Find Patient Service Coordinator at Humana JobsFrequently Asked Questions
Does Humana sponsor H-1B visas for Patient Service Coordinators?
Yes, Humana sponsors H-1B visas for Patient Service Coordinators. The role typically qualifies as a specialty occupation requiring at least a bachelor's degree in a relevant field such as healthcare administration or a related discipline. Humana manages H-1B filings through its internal immigration team, so sponsorship decisions are made at the business unit level depending on the specific position and location.
How do I apply for Patient Service Coordinator jobs at Humana?
You can browse and apply for Patient Service Coordinator positions directly through Humana's careers portal, or use Migrate Mate to filter Humana's open roles specifically by visa sponsorship type. When applying, tailor your resume to highlight care coordination experience, insurance authorization knowledge, and any relevant certifications. Recruiters screen for both clinical familiarity and administrative competency in this function.
Which visa types does Humana commonly use for Patient Service Coordinator roles?
Humana sponsors Patient Service Coordinator candidates across several visa categories including H-1B, TN for Canadian and Mexican nationals, F-1 OPT and CPT for recent graduates, and J-1 for exchange visitors in qualifying programs. For candidates pursuing permanent residence, Humana supports EB-2 and EB-3 pathways through PERM labor certification, typically after an employee has established tenure in the role.
What qualifications does Humana expect for a sponsored Patient Service Coordinator?
Humana generally looks for a bachelor's degree in healthcare administration, public health, or a related field, combined with hands-on experience in care coordination, patient scheduling, or managed care operations. Familiarity with insurance authorization processes and electronic health record systems is expected. Candidates with certifications in medical administration or care coordination are consistently prioritized for sponsored positions over those without formal credentials.
How long does the sponsorship and onboarding process take at Humana?
For H-1B transfers from another employer, Humana can file a cap-exempt petition and you may start once USCIS receives the petition. For new H-1B cap-subject cases, you'd need to clear the annual lottery in April with an October 1 start date, a roughly six-month gap. TN and OPT transfers are faster, often resolved in two to four weeks once documentation is verified through E-Verify.
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