John Carroll University Visa Sponsorship Jobs USA
John Carroll University is a Jesuit liberal arts university near Cleveland, Ohio, known for its mission-driven culture and faculty-focused hiring. For international applicants, it sponsors select work visas, making it a viable target for academic and administrative roles requiring H-1B visa or TN visa support.
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SUMMARY
Reporting to the Associate Director of Residence Life for Housing Operations, the Assistant Director of Residence Life for Housing Operations is responsible for managing the StarRez Housing database and overall occupancy management, as well as supporting the overall functions of the Office of Residence Life, including housing assignments, room selection processes, and access and key control. The Assistant Director of Residence Life for Housing Operations will also have responsibility for administrative processes that enhance the residential experience, including collaboration with internal and external stakeholders and on-call support and crisis management.
DUTIES AND RESPONSIBILITIES
Occupancy Management
- Manage StarRez – the university’s housing management database – including creation, upkeep, and organization of all relevant fields, data, and information needed to operate housing and manage occupancy.
- Manage Banner – the university’s ERP system – to ensure all data necessary for billing of student accounts is kept in sync with StarRez, SEFS, and the Cashier’s Office.
- Serve as the primary contact with Information Technology Services and StarRez (software vendor) in support and design of StarRez, including continued development of licenses.
- Manage all billing related to housing and dining, including charges to and the release of housing deposits, in partnership with Dining Services and the Cashier’s Office.
- Manage and proactively communicate all administrative aspects of room change processes.
- Report on housing and board information of students, by maintaining historical information, developing reports to track data and share information with relevant campus partners, monitoring daily hall counts and vacancies, and examining demographics of students.
- In conjunction with IT, ensure other JCU departments have access to necessary Housing-related data. These departments include Dining Services, Finance, Student Accounts, JCU PD, Facilities, SAS, & the Dean of Students Office. This may take the form of data exports from StarRez to Banner system and ad hoc reports directly from StarRez.
- Provide occupancy information of resident students by maintaining historical information, developing reports to track data, monitoring daily hall counts and vacancies, and examining the demographics of residents.
- Utilize StarRez to manage student accounts, rooms, occupancy, vacancies, etc., including sending mass emails, tracking residency requirements, releasing security deposits, processing requests for release, and creating logs and notes of relevant information.
- Manage the meal plan change process and serve as the primary contact for meal plan changes with Dining Services.
- Build and facilitate all housing selection and placement processes, including those for returning students, incoming students, transfer students, etc.
Housing Operations
- Oversee general Residence Life office management, including supervision, training, and scheduling of student staff, management of front desk operations, & communication of university policies & procedures to parents, students, faculty, staff, and external stakeholders.
- Primary management of office email & calls alongside other administrative support staff.
- Manage early arrival and break housing processes annually.
- Manage the vandalism response and damage billing processes.
- Support key operations and support access control.
- Support third party contracts and services, including CSC Laundry & other services.
- Support planning and implementation of opening and closing of the residence halls, including planning, organizing, and facilitating residential move-in.
- Support overall management of summer camps and conferences, including key management, summer student staff, check-in/out, supply orders, and management of daily tasks for Area Coordinators alongside the Associate Director of Residence Life for Housing Operations.
- Participate in a tiered on-call rotation with the Associate Director of Residence Life and the Senior Director of Residence Life to provide support to the primary on-call staff.
- Develop and manage marketing for departmental housing operations, including management of departmental websites and creation of marketing materials to support operational processes and other office communications.
REQUIRED QUALIFICATIONS
- Bachelor’s degree.
- 3 or more years’ experience in Residence Life, higher education, or related field.
- Proficiency and previous experience in the configuration and use of software systems that support the operations of residence life. This includes previous experience working with IT staff members and possessing strong base-knowledge of technology.
- Knowledge of campus life and residency processes.
- Strong oral and written communication skills, analytical skills, and interpersonal skills.
- Strong organizational skills, attention to detail, and professionalism in an office setting.
- Experience with identifying & resolving both technical & interpersonal issues or concerns.
- Experience supervising others, especially student staff members.
- Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.
PREFERRED QUALIFICATIONS
- Master’s degree in higher education or related field.
- Previous experience in occupancy management and housing.
- Previous experience with StarRez software system and Banner.
- Previous experience with web development and HTML.
- Willingness to work in a student-centered learning environment and prior experience in an on-call or crisis response position.
- Experience with document layout, design, and creation of marketing materials – including social media, graphics, photography, and videos.
- Proven ability to work with a high level of autonomy utilizing an innovative mindset.
- Proven ability to evaluate processes for efficiency and effectiveness and design/propose changes with this in mind.
NORMAL WORK LOCATION, HOURS AND CONDITIONS
This position works in-person from our campus in University Heights, Ohio. University core business hours are generally 8:30 am – 5:00 pm. However this position will require work to be performed outside of normal business hours based on departmental operations.
Physical Requirements
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.
HOURS
Full Time
FLSA
Exempt (Salary)
COMPENSATION & BENEFITS
Starting annual salary will be $44,000.00 – $48,000.00, commensurate with qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.
ABOUT JOHN CARROLL UNIVERSITY
John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level.
The University enrolls approximately 2,500 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.
POSTING NUMBER
AS958P
EEO STATEMENT
We are an Equal Opportunity Employer. We welcome and value all individuals and encourage applications from people of all backgrounds, experiences, and perspectives.
SUPPLEMENTAL QUESTIONS
Required fields are indicated with an asterisk (*).
- Where did you first hear about the job opening?
- AJCU
- Alumni Referral
- Diversity Jobs
- Employee Referral
- Google Jobs
- Higher Ed Jobs
- I'm a Current JCU Employee
- Indeed
- Inside Higher Ed
- JCU Website
- Ohio Means Jobs
- Other
- NCAA
- The Chronicle of Higher Education
- Twitter/X
- If other, please specify
(Open Ended Question)
(OPTIONAL) DOCUMENTS NEEDED TO APPLY
REQUIRED DOCUMENTS
- Resume
- Cover Letter
OPTIONAL DOCUMENTS
Posting Details
SUMMARY
Reporting to the Associate Director of Residence Life for Housing Operations, the Assistant Director of Residence Life for Housing Operations is responsible for managing the StarRez Housing database and overall occupancy management, as well as supporting the overall functions of the Office of Residence Life, including housing assignments, room selection processes, and access and key control. The Assistant Director of Residence Life for Housing Operations will also have responsibility for administrative processes that enhance the residential experience, including collaboration with internal and external stakeholders and on-call support and crisis management.
DUTIES AND RESPONSIBILITIES
Occupancy Management
- Manage StarRez – the university’s housing management database – including creation, upkeep, and organization of all relevant fields, data, and information needed to operate housing and manage occupancy.
- Manage Banner – the university’s ERP system – to ensure all data necessary for billing of student accounts is kept in sync with StarRez, SEFS, and the Cashier’s Office.
- Serve as the primary contact with Information Technology Services and StarRez (software vendor) in support and design of StarRez, including continued development of licenses.
- Manage all billing related to housing and dining, including charges to and the release of housing deposits, in partnership with Dining Services and the Cashier’s Office.
- Manage and proactively communicate all administrative aspects of room change processes.
- Report on housing and board information of students, by maintaining historical information, developing reports to track data and share information with relevant campus partners, monitoring daily hall counts and vacancies, and examining demographics of students.
- In conjunction with IT, ensure other JCU departments have access to necessary Housing-related data. These departments include Dining Services, Finance, Student Accounts, JCU PD, Facilities, SAS, & the Dean of Students Office. This may take the form of data exports from StarRez to Banner system and ad hoc reports directly from StarRez.
- Provide occupancy information of resident students by maintaining historical information, developing reports to track data, monitoring daily hall counts and vacancies, and examining the demographics of residents.
- Utilize StarRez to manage student accounts, rooms, occupancy, vacancies, etc., including sending mass emails, tracking residency requirements, releasing security deposits, processing requests for release, and creating logs and notes of relevant information.
- Manage the meal plan change process and serve as the primary contact for meal plan changes with Dining Services.
- Build and facilitate all housing selection and placement processes, including those for returning students, incoming students, transfer students, etc.
Housing Operations
- Oversee general Residence Life office management, including supervision, training, and scheduling of student staff, management of front desk operations, & communication of university policies & procedures to parents, students, faculty, staff, and external stakeholders.
- Primary management of office email & calls alongside other administrative support staff.
- Manage early arrival and break housing processes annually.
- Manage the vandalism response and damage billing processes.
- Support key operations and support access control.
- Support third party contracts and services, including CSC Laundry & other services.
- Support planning and implementation of opening and closing of the residence halls, including planning, organizing, and facilitating residential move-in.
- Support overall management of summer camps and conferences, including key management, summer student staff, check-in/out, supply orders, and management of daily tasks for Area Coordinators alongside the Associate Director of Residence Life for Housing Operations.
- Participate in a tiered on-call rotation with the Associate Director of Residence Life and the Senior Director of Residence Life to provide support to the primary on-call staff.
- Develop and manage marketing for departmental housing operations, including management of departmental websites and creation of marketing materials to support operational processes and other office communications.
REQUIRED QUALIFICATIONS
- Bachelor’s degree.
- 3 or more years’ experience in Residence Life, higher education, or related field.
- Proficiency and previous experience in the configuration and use of software systems that support the operations of residence life. This includes previous experience working with IT staff members and possessing strong base-knowledge of technology.
- Knowledge of campus life and residency processes.
- Strong oral and written communication skills, analytical skills, and interpersonal skills.
- Strong organizational skills, attention to detail, and professionalism in an office setting.
- Experience with identifying & resolving both technical & interpersonal issues or concerns.
- Experience supervising others, especially student staff members.
- Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.
PREFERRED QUALIFICATIONS
- Master’s degree in higher education or related field.
- Previous experience in occupancy management and housing.
- Previous experience with StarRez software system and Banner.
- Previous experience with web development and HTML.
- Willingness to work in a student-centered learning environment and prior experience in an on-call or crisis response position.
- Experience with document layout, design, and creation of marketing materials – including social media, graphics, photography, and videos.
- Proven ability to work with a high level of autonomy utilizing an innovative mindset.
- Proven ability to evaluate processes for efficiency and effectiveness and design/propose changes with this in mind.
NORMAL WORK LOCATION, HOURS AND CONDITIONS
This position works in-person from our campus in University Heights, Ohio. University core business hours are generally 8:30 am – 5:00 pm. However this position will require work to be performed outside of normal business hours based on departmental operations.
Physical Requirements
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.
HOURS
Full Time
FLSA
Exempt (Salary)
COMPENSATION & BENEFITS
Starting annual salary will be $44,000.00 – $48,000.00, commensurate with qualifications. This position offers a generous Total Rewards package that includes health and dental insurance options, paid vacation, personal, sick, and mission time, holidays, 403 (b) retirement plan, life insurance, and tuition remission benefits for you, your spouse, and children.
ABOUT JOHN CARROLL UNIVERSITY
John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing people with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences, the College of Health and the Boler College of Business, which include graduate programs. The University offers more than 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level.
The University enrolls approximately 2,500 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.
POSTING NUMBER
AS958P
EEO STATEMENT
We are an Equal Opportunity Employer. We welcome and value all individuals and encourage applications from people of all backgrounds, experiences, and perspectives.
SUPPLEMENTAL QUESTIONS
Required fields are indicated with an asterisk (*).
- Where did you first hear about the job opening?
- AJCU
- Alumni Referral
- Diversity Jobs
- Employee Referral
- Google Jobs
- Higher Ed Jobs
- I'm a Current JCU Employee
- Indeed
- Inside Higher Ed
- JCU Website
- Ohio Means Jobs
- Other
- NCAA
- The Chronicle of Higher Education
- Twitter/X
- If other, please specify
(Open Ended Question)
(OPTIONAL) DOCUMENTS NEEDED TO APPLY
REQUIRED DOCUMENTS
- Resume
- Cover Letter
OPTIONAL DOCUMENTS
Job Roles at John Carroll University
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Get Access To All JobsTips for Finding John Carroll University Visa Sponsorship Jobs USA
Target faculty and research roles first
John Carroll University's sponsorship activity is concentrated in academic and research positions. Focus your search on faculty openings, postdoctoral roles, and research-adjacent administrative positions where H-1B sponsorship is most commonly extended.
Understand the academic hiring calendar
Universities like John Carroll hire on an academic cycle, with most faculty searches launching in the fall for positions starting the following year. Applying early in the cycle gives you the best window to discuss sponsorship before an offer is extended.
Lead with your specialization, not your visa needs
John Carroll values candidates who fit its Jesuit mission and departmental expertise. Frame your application around your scholarly or professional contribution first, immigration support becomes a logistics conversation after you've established your fit.
Confirm sponsorship willingness before investing heavily
John Carroll sponsors selectively, not across every open role. Before spending significant time on an application, reach out to the hiring department or HR to confirm the position is eligible for visa sponsorship, especially for staff and administrative openings.
Browse verified sponsoring employers before you apply
Not every university advertises sponsorship clearly. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you identify whether John Carroll University has sponsored roles relevant to your background before you commit to applying.
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Find John Carroll University JobsFrequently Asked Questions
Does John Carroll University sponsor H-1B visas?
Yes, John Carroll University does sponsor H-1B visas. Sponsorship is most common for faculty, research, and specialized staff positions where the role requires a specific academic or professional background. Because the university sponsors selectively rather than broadly, it's worth confirming with the hiring department that a specific role is eligible before applying.
Which visa types does John Carroll University sponsor?
John Carroll University sponsors H-1B visas for specialty occupation roles, and supports F-1 OPT and F-1 CPT for students completing degree programs. TN visas are also sponsored for qualifying Canadian and Mexican nationals in eligible professional roles. Green Card sponsorship is not part of its documented track record.
Which departments or roles at John Carroll University are most likely to offer visa sponsorship?
Sponsorship at John Carroll University is most commonly associated with faculty positions across its academic departments, particularly in science, technology, and professional studies. Research-oriented roles and highly specialized administrative positions are also more likely to include sponsorship. General staff and entry-level administrative roles are less likely to be sponsored.
How do I find open jobs at John Carroll University that offer visa sponsorship?
The most reliable approach is to check John Carroll University's official careers page for active postings, then cross-reference with Migrate Mate, which surfaces employers with verified sponsorship histories so you can identify roles at institutions like John Carroll that have actually filed for work visas, rather than relying on self-reported job descriptions.
How do I time my application to John Carroll University around the H-1B process?
If you're targeting an H-1B through John Carroll, timing matters. The H-1B cap registration window opens in March each year, with employment starting October 1 at the earliest. Faculty roles often have hiring timelines that align naturally with this cycle, but you should raise sponsorship early in conversations so the university's legal team has adequate time to prepare the petition.
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