Support Associate Jobs at Knoll with Visa Sponsorship
Knoll hires Support Associates to keep its design-forward fashion and apparel operations running smoothly, from client services to back-office coordination. The company has a history of working with international candidates and has sponsored work visas for this function, making it a realistic target if you need sponsorship.
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At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
At DWR we don’t just sell modern design—we build modern careers. As part of our team, you’ll have the opportunity to grow in a dynamic retail environment where creativity and relationship-building are at the core of everything we do.
What We Offer:
- Competitive hourly base with uncapped commission on shipped items
- Performance-based bonus plan
- Medical, dental, and vision insurance
- Paid vacation, holidays, and parental leave
- 401(k) with 4% company match
- Commuter benefits up to $150/month
- Generous employee discounts
- And more!
Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)
About the Role:
Our Sales Associates are product and sales experts who work to tell the story behind our iconic products. Design Within Reach (DWR) Outlets sells furniture, lighting, rugs, and accessories. We offer a wide range of products for living, dining, bedroom, and outdoor areas. DWR is known for its focus on authentic and iconic designs.
As a Sales Associate you will sell over 200 premium modern design brands in one place. DWR Outlet Sales Associates build their sales and business through working with new and existing customers, outreach, and interactions from the store's social media and web traffic. Sales Associates report to the General Manager.
What you’ll do:
- Sell over 200 premium modern design brands
- Maximize sales to exceed requirements and dive orders to hit sales targets
- Utilize social media, outreach, walk-in traffic and client data to increase sales.
- Maintain the store's design and visual standards.
- Facilitate the Design Within Reach client experience in store.
- Drive engagement by providing excellent client experiences.
- Attending store meetings, product trainings, and utilizing the Design Within Reach website and catalog to increase product and design knowledge as well as industry awareness.
What We're Looking For:
- Background in retail sales or customer success preferred.
- Ability to identify client needs, problem solve, communicate with internal and external parties both verbally and in writing explaining product features and benefits.
- Experience with a POS system and proficiency with MS Office software, web navigation preferred.
- Able to routinely move objects weighing over 20 pounds and to understand safety requirements
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
At DWR we don’t just sell modern design—we build modern careers. As part of our team, you’ll have the opportunity to grow in a dynamic retail environment where creativity and relationship-building are at the core of everything we do.
What We Offer:
- Competitive hourly base with uncapped commission on shipped items
- Performance-based bonus plan
- Medical, dental, and vision insurance
- Paid vacation, holidays, and parental leave
- 401(k) with 4% company match
- Commuter benefits up to $150/month
- Generous employee discounts
- And more!
Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)
About the Role:
Our Sales Associates are product and sales experts who work to tell the story behind our iconic products. Design Within Reach (DWR) Outlets sells furniture, lighting, rugs, and accessories. We offer a wide range of products for living, dining, bedroom, and outdoor areas. DWR is known for its focus on authentic and iconic designs.
As a Sales Associate you will sell over 200 premium modern design brands in one place. DWR Outlet Sales Associates build their sales and business through working with new and existing customers, outreach, and interactions from the store's social media and web traffic. Sales Associates report to the General Manager.
What you’ll do:
- Sell over 200 premium modern design brands
- Maximize sales to exceed requirements and dive orders to hit sales targets
- Utilize social media, outreach, walk-in traffic and client data to increase sales.
- Maintain the store's design and visual standards.
- Facilitate the Design Within Reach client experience in store.
- Drive engagement by providing excellent client experiences.
- Attending store meetings, product trainings, and utilizing the Design Within Reach website and catalog to increase product and design knowledge as well as industry awareness.
What We're Looking For:
- Background in retail sales or customer success preferred.
- Ability to identify client needs, problem solve, communicate with internal and external parties both verbally and in writing explaining product features and benefits.
- Experience with a POS system and proficiency with MS Office software, web navigation preferred.
- Able to routinely move objects weighing over 20 pounds and to understand safety requirements
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
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Get Access To All JobsTips for Finding Support Associate Jobs at Knoll Jobs
Tailor your resume to Knoll's brand language
Knoll operates at the intersection of design and client experience. Frame your support background around product knowledge, client-facing coordination, and operational precision rather than generic administrative skills to match what their hiring teams screen for.
Confirm OPT or CPT eligibility before applying
If you're on an F-1 visa, verify your OPT start date aligns with Knoll's onboarding timeline. A gap between your graduation date and an offer letter can create authorization issues that delay your start, so plan at least 90 days ahead.
Target stores and offices with repeat hiring patterns
Knoll posts Support Associate roles across multiple retail and corporate locations. Locations that have listed this role multiple times are stronger targets for sponsorship conversations, since those teams have navigated the process before and are more likely to engage.
Understand TN eligibility if you hold Canadian or Mexican citizenship
Support Associate roles in operations or client services can qualify under the TN visa's management consultant or other applicable categories if the job duties align. Confirm the role description maps to a recognized TN category with your employer before USCIS filing.
Use Migrate Mate to find open roles requiring sponsorship
Searching general job boards for sponsorship-friendly Support Associate openings at fashion companies is inefficient. Use Migrate Mate to filter specifically for Knoll roles that have a verified sponsorship track record, so you're applying where it counts.
Support Associate at Knoll jobs are hiring across the US. Find yours.
Find Support Associate at Knoll JobsFrequently Asked Questions
Does Knoll sponsor H-1B visas for Support Associates?
Yes, Knoll has sponsored H-1B visas for Support Associates. The H-1B requires the role to qualify as a specialty occupation, so the strength of your case depends on how the specific position is defined. Roles with clear ties to design operations, technical product support, or client account coordination tend to have stronger specialty occupation arguments than purely administrative functions.
Which visa types are commonly used for Support Associate roles at Knoll?
Knoll has worked with H-1B, F-1 OPT, F-1 CPT, and TN visa holders for this role type. F-1 OPT is common for recent graduates entering support functions, while H-1B is the standard path for longer-term employment. TN visas are an option for Canadian and Mexican citizens if the role's duties align with a qualifying TN category.
What qualifications or experience are expected for a Support Associate at Knoll?
Knoll typically looks for candidates with strong client communication skills, familiarity with design or apparel product lines, and experience in retail or operations support environments. A bachelor's degree in a related field strengthens an H-1B petition significantly. Demonstrated experience with order management, CRM tools, or showroom coordination is frequently referenced in their job postings.
How do I apply for Support Associate jobs at Knoll?
You can browse and apply for Support Associate openings at Knoll directly through Migrate Mate, which surfaces roles with a verified sponsorship history so you're not guessing about eligibility. Once you identify a relevant opening, apply through Knoll's official careers portal and be prepared to discuss your visa status during the HR screening stage, not during initial recruiter outreach.
How do I time my application around H-1B filing deadlines at Knoll?
The H-1B cap-subject filing window opens in March for an October 1 start date. If you're targeting Knoll for H-1B sponsorship, you need a signed offer and a filed Labor Condition Application with the DOL before USCIS registration opens. Plan to have interviews completed by January or February to give HR enough lead time to prepare the petition.
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