Customer Service Management Jobs at Knoll with Visa Sponsorship
Knoll hires Customer Service Management professionals to support clients across its furniture and design product lines, coordinating order workflows, client escalations, and cross-functional teams. The company has sponsored work visas for this function, making it a realistic target for international candidates with operations or service management backgrounds.
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At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Are you passionate about design and looking to break into the interior design or retail industry? Come join our team at Design Within Reach, as a Sales Assistant — a great entry point to learn, grow, and build your career.
What We Offer:
- Competitive hourly pay and quarterly bonus potential
- Comprehensive benefits: medical, dental, and vision insurance
- Paid vacation, holidays, and parental leave
- Commuter benefits (up to $150/month)
- 401(k) with 4% company match
- Employee discounts and more!
Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)
About the Role:
As a Sales Assistant, you’ll support the team and clients by helping with day-to-day operations in the store. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising. This is a support role, ideal for someone early in their career who’s eager to learn and grow in a creative, design-focused environment. You’ll report to the Assistant Manager and work closely with our sales and visual teams.
What You’ll Do:
- Support the team with order processing, delivery coordination, and client follow-up
- Help maintain the store’s visual presentation and product displays
- Assist with inventory of marketing materials, swatches, and office supplies
- Learn about our products and design principles through training and team meetings
- Communicate with clients via phone and email to provide helpful, friendly service
What We’re Looking For:
- Interest in design, retail, or customer service
- Previous retail or customer-facing experience is a plus, but not required
- Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites
- Willingness to learn systems like salesforce and design software (we’ll train you!)
- Able to lift up to 20 lbs and move items as needed
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
Compensation range for this role is $19.00 - $21.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
Why join us?
At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime – from home to home, generation to generation. For us, that means exceptionally crafted, built-to-last, and beautifully designed furnishings.
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Design Within Reach means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Design Within Reach to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Are you passionate about design and looking to break into the interior design or retail industry? Come join our team at Design Within Reach, as a Sales Assistant — a great entry point to learn, grow, and build your career.
What We Offer:
- Competitive hourly pay and quarterly bonus potential
- Comprehensive benefits: medical, dental, and vision insurance
- Paid vacation, holidays, and parental leave
- Commuter benefits (up to $150/month)
- 401(k) with 4% company match
- Employee discounts and more!
Store Hours: Open daily, Sunday through Saturday (weekend and holiday availability required)
About the Role:
As a Sales Assistant, you’ll support the team and clients by helping with day-to-day operations in the store. You’ll gain hands-on experience in sales support, customer service, inventory, and visual merchandising. This is a support role, ideal for someone early in their career who’s eager to learn and grow in a creative, design-focused environment. You’ll report to the Assistant Manager and work closely with our sales and visual teams.
What You’ll Do:
- Support the team with order processing, delivery coordination, and client follow-up
- Help maintain the store’s visual presentation and product displays
- Assist with inventory of marketing materials, swatches, and office supplies
- Learn about our products and design principles through training and team meetings
- Communicate with clients via phone and email to provide helpful, friendly service
What We’re Looking For:
- Interest in design, retail, or customer service
- Previous retail or customer-facing experience is a plus, but not required
- Comfortable using Mac OS, Microsoft Office, Gmail, and navigating websites
- Willingness to learn systems like salesforce and design software (we’ll train you!)
- Able to lift up to 20 lbs and move items as needed
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Design Within Reach is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
Compensation range for this role is $19.00 - $21.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors. You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.
This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
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Get Access To All JobsTips for Finding Customer Service Management Jobs at Knoll Jobs
Frame your experience around client-facing operations
Knoll's customer service roles sit at the intersection of order management, dealer relations, and product coordination. Tailor your resume to show experience managing complex B2B service workflows, not just frontline support, before you apply.
Time your OPT application around Knoll's hiring cycle
Fashion and home furnishings companies like Knoll typically ramp up hiring after major trade show seasons. If your OPT authorization window is narrow, target applications in late winter to allow enough runway for onboarding before your work authorization expires.
Request H-1B sponsorship explicitly during offer negotiation
Knoll's history of sponsoring this role means the question isn't whether they can, it's whether they will for your specific offer. Raise the H-1B filing requirement before signing anything, so your start date and the USCIS filing window are coordinated from the start.
Build credentials that satisfy specialty occupation requirements
USCIS scrutinizes whether Customer Service Management qualifies as a specialty occupation. Strengthen your petition by holding a degree in supply chain, business operations, or a related field and documenting how your degree directly applies to the role's core responsibilities.
Use Migrate Mate to find open roles filtered by sponsorship
Browse Customer Service Management openings at Knoll on Migrate Mate, which filters job listings by visa sponsorship history. This helps you prioritize applications to roles where Knoll has an established pattern of filing, rather than guessing based on job description language.
Customer Service Management at Knoll jobs are hiring across the US. Find yours.
Find Customer Service Management at Knoll JobsFrequently Asked Questions
Does Knoll sponsor H-1B visas for Customer Service Managements?
Yes, Knoll has sponsored H-1B visas for Customer Service Management roles. Because these positions must qualify as specialty occupations under USCIS standards, your application will be stronger if your degree aligns directly with the operational responsibilities of the role, such as supply chain management, business administration, or a related field.
How do I apply for Customer Service Management jobs at Knoll?
You can browse and apply for Customer Service Management positions at Knoll directly through Migrate Mate, which surfaces roles with a verified sponsorship history. When applying, highlight experience managing client accounts, order fulfillment, or dealer coordination in design or manufacturing environments, as those translate directly to Knoll's service model.
Which visa types are commonly used for Customer Service Management roles at Knoll?
Knoll has sponsored H-1B, TN, F-1 OPT, and F-1 CPT for this function. F-1 students in operations or business programs often start on CPT for internships before transitioning to OPT and eventually H-1B sponsorship. TN is available to Canadian and Mexican nationals in qualifying management or business analyst classifications.
What qualifications does Knoll expect for Customer Service Management candidates?
Knoll typically looks for candidates with experience overseeing client service operations, order management systems, and cross-functional coordination. A background in furniture, interior design, or contract sales environments is an advantage. For visa sponsorship purposes, a bachelor's degree in a business, operations, or design-related field strengthens both your candidacy and any future H-1B petition.
How do I plan my timeline if I need H-1B sponsorship at Knoll?
H-1B cap-subject petitions must be filed by April 1 for an October 1 start date, so if you're graduating or your OPT is expiring, work backward from that deadline. Confirm sponsorship intent with your hiring manager early in the offer process. USCIS premium processing is available if you need a faster adjudication decision after selection.
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