Operations Jobs at Lennox International with Visa Sponsorship
Operations jobs at Lennox International span manufacturing, supply chain, and process engineering functions. The company has an established track record of sponsoring work visas for qualified Operations professionals, making it a realistic target if you're building a U.S. career in manufacturing.
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Get Access To All JobsINTRODUCTION
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
The National Accounts Sales & Revenue Operations Analyst plays a critical role in enabling the success of the National Account Team by delivering high-quality customer support, actionable data insights, and consistent operational execution.
This role ensures timely and accurate responses to customer needs, maintains strong discipline in account administration, and produces executive-ready analytics, reporting, and scorecards that support revenue growth, margin optimization, and customer success.
Operating with minimal supervision, this position serves as a central hub connecting customers, National Account Managers, and cross-functional internal teams, while driving structure, visibility, and accountability across the CSS organization.
KEY RESPONSIBILITIES
Customer Support & Account Coordination
- Serve as a primary support partner to National Account Managers, ensuring timely, accurate, and professional responses to customer inquiries.
- Triage incoming customer requests to the appropriate National Account Manager to enable fast and effective issue resolution.
- Respond to complex customer inquiries via phone and email with professionalism, confidence, and finesse.
- Build and maintain strong internal and external customer relationships through consistent follow-up and service excellence.
- Effectively prioritize and manage multiple customer requests, projects, and deadlines concurrently.
Sales & Revenue Reporting & Analytics
- Prepare and maintain customer-level sales and revenue reports.
- Develop executive-ready dashboards, scorecards and presentations.
- Analyze customer data to identify trends, risks, and opportunities, and communicate actionable insights and recommendations.
Scorecards & Performance Management
- Develop and maintain Customer scorecards and NAM KPI scorecards.
- Monitor key sales initiatives, including growth programs, share of wallet, and new product adoption.
- Provide visibility into performance metrics to support data-driven decision-making.
Account Setup & Administration
- Own National Account setup and ongoing administration, including customer master data validation and system integrity.
- Maintain accurate and up-to-date account profiles and registrations. Ensure clean, accurate, and timely data across CRM and ERP systems.
Meeting & Cadence Support
- Prepare materials for Weekly sales calls, C3 meetings, and QBRs.
- Capture, track, and follow up on action items and commitments derived from customer meetings.
Cross-Functional Coordination
- Collaborate with internal teams and brands including Duro Dyne, Supco, LAP, LII Synergies, on initiatives such as trade shows, customer events, and programs.
- Track issues, escalations, and commitments across cross-functional workflows.
Market & Strategic Support
- Monitor market trends and competitor activity.
- Provide insights and recommendations to support revenue growth, margin optimization, and market share expansion.
- Support strategic initiatives through analytics, reporting, and presentation development.
BASIC QUALIFICATIONS
- High school diploma or equivalent combination of education and experience.
- Minimum 3+ years of related experience in sales support, sales operations, analytics, customer support, or account management.
- Strong proficiency in Microsoft Office, with advanced Excel skills required.
- Experience working with CRM systems.
- Excellent written and verbal communication skills, including strong listening skills.
- Strong problem-solving, time management, and organizational skills.
- Ability to manage competing priorities in a fast-paced environment.
- Ability to handle difficult or emotional customer situations professionally.
PREFERRED
- Bachelor’s degree or equivalent experience.
- Working knowledge of SAP.
- Experience with data analytics and business reporting tools.
- Ability to learn and understand technical product terminology.
- Demonstrated leadership capability and adaptability.
- Strong business acumen and strategic thinking skills.
- Experience preparing executive-level dashboards and presentations.
COMPETENCIES & ATTRIBUTES
- Customer-focused and service-oriented
- Highly organized and detail-driven
- Analytical mindset with strong business judgment
- Collaborative team player
- Professional, confident communicator
- Adaptable and solutions-oriented
INTRODUCTION
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
The National Accounts Sales & Revenue Operations Analyst plays a critical role in enabling the success of the National Account Team by delivering high-quality customer support, actionable data insights, and consistent operational execution.
This role ensures timely and accurate responses to customer needs, maintains strong discipline in account administration, and produces executive-ready analytics, reporting, and scorecards that support revenue growth, margin optimization, and customer success.
Operating with minimal supervision, this position serves as a central hub connecting customers, National Account Managers, and cross-functional internal teams, while driving structure, visibility, and accountability across the CSS organization.
KEY RESPONSIBILITIES
Customer Support & Account Coordination
- Serve as a primary support partner to National Account Managers, ensuring timely, accurate, and professional responses to customer inquiries.
- Triage incoming customer requests to the appropriate National Account Manager to enable fast and effective issue resolution.
- Respond to complex customer inquiries via phone and email with professionalism, confidence, and finesse.
- Build and maintain strong internal and external customer relationships through consistent follow-up and service excellence.
- Effectively prioritize and manage multiple customer requests, projects, and deadlines concurrently.
Sales & Revenue Reporting & Analytics
- Prepare and maintain customer-level sales and revenue reports.
- Develop executive-ready dashboards, scorecards and presentations.
- Analyze customer data to identify trends, risks, and opportunities, and communicate actionable insights and recommendations.
Scorecards & Performance Management
- Develop and maintain Customer scorecards and NAM KPI scorecards.
- Monitor key sales initiatives, including growth programs, share of wallet, and new product adoption.
- Provide visibility into performance metrics to support data-driven decision-making.
Account Setup & Administration
- Own National Account setup and ongoing administration, including customer master data validation and system integrity.
- Maintain accurate and up-to-date account profiles and registrations. Ensure clean, accurate, and timely data across CRM and ERP systems.
Meeting & Cadence Support
- Prepare materials for Weekly sales calls, C3 meetings, and QBRs.
- Capture, track, and follow up on action items and commitments derived from customer meetings.
Cross-Functional Coordination
- Collaborate with internal teams and brands including Duro Dyne, Supco, LAP, LII Synergies, on initiatives such as trade shows, customer events, and programs.
- Track issues, escalations, and commitments across cross-functional workflows.
Market & Strategic Support
- Monitor market trends and competitor activity.
- Provide insights and recommendations to support revenue growth, margin optimization, and market share expansion.
- Support strategic initiatives through analytics, reporting, and presentation development.
BASIC QUALIFICATIONS
- High school diploma or equivalent combination of education and experience.
- Minimum 3+ years of related experience in sales support, sales operations, analytics, customer support, or account management.
- Strong proficiency in Microsoft Office, with advanced Excel skills required.
- Experience working with CRM systems.
- Excellent written and verbal communication skills, including strong listening skills.
- Strong problem-solving, time management, and organizational skills.
- Ability to manage competing priorities in a fast-paced environment.
- Ability to handle difficult or emotional customer situations professionally.
PREFERRED
- Bachelor’s degree or equivalent experience.
- Working knowledge of SAP.
- Experience with data analytics and business reporting tools.
- Ability to learn and understand technical product terminology.
- Demonstrated leadership capability and adaptability.
- Strong business acumen and strategic thinking skills.
- Experience preparing executive-level dashboards and presentations.
COMPETENCIES & ATTRIBUTES
- Customer-focused and service-oriented
- Highly organized and detail-driven
- Analytical mindset with strong business judgment
- Collaborative team player
- Professional, confident communicator
- Adaptable and solutions-oriented
See all Operations Jobs at Lennox International
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Get Access To All JobsTips for Finding Operations Jobs at Lennox International
Align your credentials to manufacturing specialty occupations
Operations roles at Lennox require a degree in engineering, supply chain, or a closely related field. A general business degree paired with manufacturing experience may not satisfy the H-1B specialty occupation standard, so document the technical requirements of your specific role carefully.
Target Lennox plant and operational hub locations
Lennox manufactures HVAC and refrigeration equipment across multiple U.S. facilities. Operations postings tied to specific plant locations often move faster through hiring than corporate roles, so focus your search on those sites where production demand drives headcount decisions.
Browse Lennox Operations openings through Migrate Mate
Visa-sponsored Operations roles at Lennox can be hard to identify through general job boards. Use Migrate Mate to filter specifically for Lennox International Operations positions where visa sponsorship is confirmed, saving time you'd otherwise spend chasing dead ends.
Understand how PERM labor certification affects your timeline
If Lennox sponsors you for an EB-2 or EB-3 Green Card, the PERM process requires DOL to certify no qualified U.S. workers were available. This adds months to the overall timeline, so raise the green card question early in offer negotiations rather than after you've signed.
Prepare for LCA wage level scrutiny in Operations titles
The DOL Labor Condition Application sets a prevailing wage Lennox must meet for your specific role and location. Operations titles like process engineer or production supervisor carry different wage levels, so verify your offered salary maps to the correct SOC code before the petition is filed.
Negotiate your start date around the H-1B cap calendar
H-1B cap registrations open in March for an October 1 start date. If you're selected in the lottery and Lennox files promptly, build your expected start date around that October window and confirm your employer understands the filing deadlines well before registration opens.
Frequently Asked Questions
Does Lennox International sponsor H-1B visas for Operations roles?
Yes, Lennox International sponsors H-1B visas for Operations positions, particularly those in engineering and technical manufacturing functions that qualify as specialty occupations under USCIS standards. Your degree field needs to align directly with the role. Operations titles that involve process engineering, supply chain management, or quality systems typically meet that threshold more reliably than generalist management positions.
How do I apply for Operations jobs at Lennox International?
Applications go through Lennox International's careers portal. Search by function for Operations, engineering, or supply chain roles and filter by location to find plant-based openings. Migrate Mate also lists Lennox Operations positions filtered for visa sponsorship eligibility, which helps you focus on roles where sponsorship is a realistic outcome rather than an afterthought.
Which visa types does Lennox International use for Operations professionals?
Lennox sponsors both nonimmigrant and immigrant visa categories for Operations hires. The H-1B is the primary nonimmigrant path for specialty occupation roles in manufacturing and engineering. For longer-term employment, Lennox has filed EB-2 and EB-3 immigrant petitions, which lead to a Green Card through the PERM labor certification process filed with the DOL.
What qualifications does Lennox International expect for sponsored Operations roles?
Most sponsored Operations roles at Lennox require a bachelor's degree in mechanical engineering, industrial engineering, supply chain, or a related technical field. Hands-on manufacturing experience, familiarity with lean or Six Sigma methodologies, and exposure to HVAC or refrigeration production environments strengthens your candidacy significantly. Graduate degrees can support EB-2 sponsorship if a Green Card pathway is part of the offer.
How long does the visa sponsorship process take for Lennox Operations hires?
For H-1B sponsorship, the timeline depends on the lottery and filing dates. If selected in March's registration period, the earliest start date is October 1 of that year, roughly six to eight months later. PERM-based Green Card sponsorship through DOL takes considerably longer, often one to three years before an immigrant visa becomes available, depending on your country of birth and priority date.