Healthcare Jobs at Medtronic with Visa Sponsorship
Medtronic hires Healthcare professionals across clinical, regulatory, and medical affairs functions, with a consistent track record of sponsoring international talent in this space. If you're targeting a Healthcare role at a global medical device leader, Medtronic is a company with real sponsorship infrastructure behind its hiring.
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INTRODUCTION
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. It is open to candidates within the United States.
We are seeking a Product Support Representative to join a mission driven team focused on supporting U.S. veterans and the clinicians, caregivers, and VA staff who care for them. In this Tier 1, customer facing role, you will deliver timely, accurate support that helps ensure care is not disrupted. As part of the Acute Care & Monitoring organization, your work directly supports continuity of care, clinician confidence, and patient outcomes.
This role is especially well suited for individuals passionate about serving veterans and contributing to work that has a meaningful impact. Strong communication and customer support skills are essential, with technical expertise developed through training and hands on experience.
Schedule:
40 hours per week, within our business hours of Monday – Friday, 7 am – 7 pm central time zone. You will have a regular, predictable shift determined in collaboration with the manager based on business needs and your preferences. Overtime and on call rotations are available, but not required.
Compensation
- Starting base hourly rate: $21 / hour
- Optional overtime available, paid at 1.5x the base hourly rate
- Annual Bonus: Target of 5%
- 4 weeks paid time off per year
- 10 paid holidays per year
- 401(k) with up to 6% match
- Comprehensive benefits plan, including medical, dental, vision, and more
- Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities!
- Paid family, medical, and parental leave after 1 year of employment
- Many more benefits to choose from!
Who You’ll Support
- U.S. veterans using home health products
- Family members or caregivers
- VA care coordinators, nursing staff, and program support assistants
Key Responsibilities
- Respond to customer product inquiries, issues, or malfunctions via telephone and chat sessions, with phone support as the primary channel.
- Troubleshoot customer concerns and issues raised during training, product use, or product malfunctions, as well as software applications, and recommend appropriate corrective actions.
- Apply strong interpersonal skills and product knowledge to effectively respond to and resolve customer inquiries.
- Document customer interactions, troubleshooting steps, and recurring product issues clearly and accurately to support product quality initiatives and product development efforts.
- Utilize internal knowledge bases and collaborate with teammates through chat and escalation channels to resolve complex issues.
- Escalate unresolved or advanced technical issues to team leads or senior support resources as needed.
Minimum Qualifications:
- Minimum of 4 years of relevant work experience (college degree not required).
- Prior experience in a help desk, technical support, or product support environment
- Ability and willingness to successfully complete VA background clearance, including fingerprinting at a VA Medical Center shortly after hire.
Preferred Qualifications:
- Experience working with veterans, healthcare systems, or government clients
- Experience supporting healthcare, medical devices, or regulated products
- Relevant experience may include customer service, call center support, help desk, technical support, healthcare support, or other phone-based service roles.
- Demonstrated comfort handling high-volume phone-based customer interactions.
- Strong verbal communication, listening, and problem-solving skills.
- Ability to communicate effectively with both clinical and non-clinical audiences.
- Familiarity with knowledge base tools (e.g., Confluence or similar platforms)
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $40,800.00 - $61,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance, Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:
- Incentive plans, 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
ABOUT MEDTRONIC
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

INTRODUCTION
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. It is open to candidates within the United States.
We are seeking a Product Support Representative to join a mission driven team focused on supporting U.S. veterans and the clinicians, caregivers, and VA staff who care for them. In this Tier 1, customer facing role, you will deliver timely, accurate support that helps ensure care is not disrupted. As part of the Acute Care & Monitoring organization, your work directly supports continuity of care, clinician confidence, and patient outcomes.
This role is especially well suited for individuals passionate about serving veterans and contributing to work that has a meaningful impact. Strong communication and customer support skills are essential, with technical expertise developed through training and hands on experience.
Schedule:
40 hours per week, within our business hours of Monday – Friday, 7 am – 7 pm central time zone. You will have a regular, predictable shift determined in collaboration with the manager based on business needs and your preferences. Overtime and on call rotations are available, but not required.
Compensation
- Starting base hourly rate: $21 / hour
- Optional overtime available, paid at 1.5x the base hourly rate
- Annual Bonus: Target of 5%
- 4 weeks paid time off per year
- 10 paid holidays per year
- 401(k) with up to 6% match
- Comprehensive benefits plan, including medical, dental, vision, and more
- Fully subsidized Bachelors degree programs paid up front, and many other paid training opportunities!
- Paid family, medical, and parental leave after 1 year of employment
- Many more benefits to choose from!
Who You’ll Support
- U.S. veterans using home health products
- Family members or caregivers
- VA care coordinators, nursing staff, and program support assistants
Key Responsibilities
- Respond to customer product inquiries, issues, or malfunctions via telephone and chat sessions, with phone support as the primary channel.
- Troubleshoot customer concerns and issues raised during training, product use, or product malfunctions, as well as software applications, and recommend appropriate corrective actions.
- Apply strong interpersonal skills and product knowledge to effectively respond to and resolve customer inquiries.
- Document customer interactions, troubleshooting steps, and recurring product issues clearly and accurately to support product quality initiatives and product development efforts.
- Utilize internal knowledge bases and collaborate with teammates through chat and escalation channels to resolve complex issues.
- Escalate unresolved or advanced technical issues to team leads or senior support resources as needed.
Minimum Qualifications:
- Minimum of 4 years of relevant work experience (college degree not required).
- Prior experience in a help desk, technical support, or product support environment
- Ability and willingness to successfully complete VA background clearance, including fingerprinting at a VA Medical Center shortly after hire.
Preferred Qualifications:
- Experience working with veterans, healthcare systems, or government clients
- Experience supporting healthcare, medical devices, or regulated products
- Relevant experience may include customer service, call center support, help desk, technical support, healthcare support, or other phone-based service roles.
- Demonstrated comfort handling high-volume phone-based customer interactions.
- Strong verbal communication, listening, and problem-solving skills.
- Ability to communicate effectively with both clinical and non-clinical audiences.
- Familiarity with knowledge base tools (e.g., Confluence or similar platforms)
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): $40,800.00 - $61,200.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
The following benefits and additional compensation are available to those regular employees who work 20+ hours per week:
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance, Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:
- Incentive plans, 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
ABOUT MEDTRONIC
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
See all 74+ Healthcare at Medtronic jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Healthcare at Medtronic roles.
Get Access To All JobsTips for Finding Healthcare Jobs at Medtronic Jobs
Align Your Credentials to Device-Specific Requirements
Medtronic's Healthcare roles often require clinical or regulatory credentials tied to medical device standards, not just general healthcare experience. Review job postings for FDA clearance familiarity, MDR compliance, or therapeutic area expertise before applying.
Target Roles Within Medtronic's Core Divisions
Medtronic structures hiring around business units like Cardiac Rhythm, Diabetes, and Neuromodulation. Applying to roles within a division where your clinical background fits directly improves your chances of reaching a recruiter who understands your specialty.
Clarify Sponsorship Eligibility Early in Screening
Ask the recruiter during your first call whether the specific role is approved for sponsorship. Some Healthcare positions at Medtronic are tied to client sites or government contracts that restrict visa-sponsored hires, and finding this out early saves weeks.
Understand How TN Status Applies to Healthcare Roles
If you're Canadian or Mexican, TN visa classification covers several Healthcare occupations including medical technologist and pharmacist roles. Confirm your job title maps to an approved TN category before assuming H-1B sponsorship is your only path.
Track Your OPT Timeline Against Medtronic's Hiring Cycle
Medtronic's corporate hiring process can take 8 to 12 weeks from application to offer. If you're on F-1 OPT, map your authorization expiry against that timeline and flag STEM OPT extension eligibility to your recruiter before an offer is extended.
Use Migrate Mate to Find Open Healthcare Roles at Medtronic
Filter by visa type and job function on Migrate Mate to surface current Healthcare openings at Medtronic that are confirmed sponsorship-eligible, so you're not applying blind to roles that won't move your immigration status forward.
Healthcare at Medtronic jobs are hiring across the US. Find yours.
Find Healthcare at Medtronic JobsFrequently Asked Questions
Does Medtronic sponsor H-1B visas for Healthcares?
Yes, Medtronic sponsors H-1B visas for Healthcare roles, particularly in clinical affairs, regulatory affairs, and medical science liaison functions. Sponsorship decisions are made at the role level, so not every Healthcare opening will qualify. Your best approach is to confirm sponsorship availability directly with the recruiter during the initial screening call before investing time in the interview process.
How do I apply for Healthcare jobs at Medtronic?
Applications go through Medtronic's careers portal, where Healthcare roles are listed by business unit and location. You can also browse visa-sponsorship-confirmed Healthcare openings at Medtronic on Migrate Mate, which filters specifically for roles open to international candidates. Tailoring your application to the specific therapeutic area or product line the team supports significantly improves recruiter response rates.
Which visa types does Medtronic commonly use for Healthcare roles?
Medtronic sponsors H-1B visas most frequently for Healthcare positions, along with F-1 OPT and CPT for students and recent graduates. TN visas are an option for Canadian and Mexican nationals in eligible Healthcare occupations. For longer-term employees, Medtronic also supports Green Card sponsorship through EB-2 and EB-3 PERM-based pathways, typically after the employee has been in role for a period of time.
What qualifications does Medtronic expect for Healthcare roles?
Most Healthcare positions at Medtronic require a relevant degree in a clinical, biological, or health sciences field, and many roles in regulatory or clinical affairs also expect experience working within FDA-regulated environments. Advanced degrees or professional licenses strengthen candidacy for medical science liaison and clinical specialist roles. Therapeutic area knowledge aligned to Medtronic's core divisions, such as cardiac, spine, or diabetes, is a consistent differentiator.
How long does the sponsorship process take for a Healthcare role at Medtronic?
Once an offer is made, H-1B sponsorship requires USCIS filing, which is subject to the annual cap and lottery for new petitions, with a typical start date of October 1 following a March registration window. PERM-based Green Card sponsorship for EB-2 or EB-3 categories runs on a longer timeline, often two or more years depending on your country of birth and the PERM audit rate for the specific role.
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