Customer Support Jobs at Motorola Solutions with Visa Sponsorship
Customer Support roles at Motorola Solutions put you at the center of mission-critical communications technology, working with public safety agencies, enterprises, and government clients. Motorola Solutions has a consistent record of sponsoring international employees across multiple visa categories for this function.
See All Customer Support at Motorola Solutions JobsOverview
Showing 5 of 11+ Customer Support Jobs at Motorola Solutions jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 11+ Customer Support Jobs at Motorola Solutions
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support Jobs at Motorola Solutions.
Get Access To All JobsCompany Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solutions (NYSE: MSI) is a global leader in public safety and enterprise security. Our solutions in land mobile radio mission-critical communications, video security & access control and command center software, bolstered by managed & support services, create the most integrated technology ecosystem to make communities safer and help businesses stay productive and secure. Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
The Sales Engineer for the Video Security & Access Control division is focused on supporting key accounts, channel partners, and sales account managers. The Sales Engineer will work to build ongoing technical relationships with our partners and customers as their best advocate for MSI solutions into the future.
Responsibilities
- Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders
- Ability to captivate a meeting by delivering world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers
- Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.
- Develop and maintain strong relationships with customers and partners through technical thought leadership
- Collaborate with Technical Support leadership in post-sales guidance when business appropriate
- Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups
- Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well key complementary technologies, industry trends, and relevant certifications
- Additional responsibilities as assigned by leadership
Qualifications
- 3+ years of experience in one of the following: Sales, Engineering, Video or Solutions Architecture
- Candidates with technical certifications in the following areas or equivalent experience preferred. (cloud computing, networking, storage technologies, cybersecurity, API/SDKs)
- Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable
- Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology with an aptitude for customer satisfaction
- Excellent communications skills, both verbal and written. Ability to explain complex technical topics to both technical and non-technical audiences
- Possesses strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security
- Takes on and advocates for personal projects or initiatives and frequently volunteers to take on tasks and responsibilities outside of typical daily responsibilities
- Has excellent time management and consistently meets deadlines with focus and purpose
- Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group
- Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos
- Ability to reliably travel throughout the assigned territory, sometimes with minimal notice.
- The Sales Engineer shall have the responsibility to cover the following territory: Tennessee
- 50%+ primarily within your assigned territory. Limited occasional travel internationally may be required.
Compensation
- Target Base Salary Range: $95,000 - $115,000 USD
- On Target Earning Range: $115,000 - $135,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- 3+ years of experience in one of the following: Sales, Engineering, Video or Solutions Architecture
Travel Requirements
- 25-50%
Relocation Provided
- None
Position Type
- Experienced
Referral Payment Plan
- Yes
Our U.S. Benefits Include
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Motorola Solutions (NYSE: MSI) is a global leader in public safety and enterprise security. Our solutions in land mobile radio mission-critical communications, video security & access control and command center software, bolstered by managed & support services, create the most integrated technology ecosystem to make communities safer and help businesses stay productive and secure. Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
The Sales Engineer for the Video Security & Access Control division is focused on supporting key accounts, channel partners, and sales account managers. The Sales Engineer will work to build ongoing technical relationships with our partners and customers as their best advocate for MSI solutions into the future.
Responsibilities
- Engage in opportunities with the sales team and provide technical solutions expertise to both internal and external stakeholders
- Ability to captivate a meeting by delivering world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers
- Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, etc.
- Develop and maintain strong relationships with customers and partners through technical thought leadership
- Collaborate with Technical Support leadership in post-sales guidance when business appropriate
- Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups
- Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well key complementary technologies, industry trends, and relevant certifications
- Additional responsibilities as assigned by leadership
Qualifications
- 3+ years of experience in one of the following: Sales, Engineering, Video or Solutions Architecture
- Candidates with technical certifications in the following areas or equivalent experience preferred. (cloud computing, networking, storage technologies, cybersecurity, API/SDKs)
- Strong knowledge of or experience utilizing MSI Video Security & Access Control products is highly desirable
- Self-motivated individual with a positive attitude that demonstrates passion and enthusiasm for technology with an aptitude for customer satisfaction
- Excellent communications skills, both verbal and written. Ability to explain complex technical topics to both technical and non-technical audiences
- Possesses strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security
- Takes on and advocates for personal projects or initiatives and frequently volunteers to take on tasks and responsibilities outside of typical daily responsibilities
- Has excellent time management and consistently meets deadlines with focus and purpose
- Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group
- Able to lift objects up to 50 lbs. and basic mechanical assembly skills for equipment demos
- Ability to reliably travel throughout the assigned territory, sometimes with minimal notice.
- The Sales Engineer shall have the responsibility to cover the following territory: Tennessee
- 50%+ primarily within your assigned territory. Limited occasional travel internationally may be required.
Compensation
- Target Base Salary Range: $95,000 - $115,000 USD
- On Target Earning Range: $115,000 - $135,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
- 3+ years of experience in one of the following: Sales, Engineering, Video or Solutions Architecture
Travel Requirements
- 25-50%
Relocation Provided
- None
Position Type
- Experienced
Referral Payment Plan
- Yes
Our U.S. Benefits Include
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
See all 11+ Customer Support at Motorola Solutions jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Support at Motorola Solutions roles.
Get Access To All JobsTips for Finding Customer Support Jobs at Motorola Solutions Jobs
Align your resume to technical support competencies
Motorola Solutions' Customer Support roles often involve troubleshooting radio communications and software platforms used by public safety clients. Highlight experience with enterprise hardware, ticketing systems, or SaaS support to match what their hiring teams screen for.
Target roles in offices with established immigration infrastructure
Motorola Solutions has multiple U.S. offices, and locations like Chicago and Schaumburg tend to have more developed HR and legal infrastructure for visa processing. Applying to roles anchored in those hubs can reduce delays during the sponsorship stage.
Clarify OPT and CPT eligibility before you apply
Motorola Solutions actively hires F-1 students for Customer Support roles. If you're on OPT, confirm your authorization end date and STEM extension eligibility before accepting an offer, since the 60-day unemployment limit applies regardless of employer intent.
Understand how PERM affects Customer Support green card timelines
Customer Support roles typically require PERM labor certification for EB-2 or EB-3 green cards, which means DOL must confirm no qualified U.S. workers were displaced. This process can take 12 to 24 months before your I-140 petition is even filed.
Use Migrate Mate to find open Customer Support roles at Motorola Solutions
Visa-sponsored Customer Support openings at large manufacturers like Motorola Solutions aren't always flagged clearly on general job boards. Search Migrate Mate to filter specifically for Motorola Solutions roles that have an active sponsorship history for your visa category.
Customer Support at Motorola Solutions jobs are hiring across the US. Find yours.
Find Customer Support at Motorola Solutions JobsFrequently Asked Questions
Does Motorola Solutions sponsor H-1B visas for Customer Support roles?
Yes, Motorola Solutions sponsors H-1B visas for Customer Support positions. The company has a track record of filing across multiple visa categories for this function. Because H-1B sponsorship is tied to the annual USCIS cap and lottery, timing your application relative to the April registration window matters. Confirm sponsorship intent with your recruiter before moving through later interview stages.
Which visa types does Motorola Solutions commonly use for Customer Support positions?
Motorola Solutions supports a range of visa categories for Customer Support hires, including H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Card pathways such as EB-2 and EB-3. TN visas apply to Canadian and Mexican nationals in qualifying roles. The right category depends on your citizenship, degree, and employment status at the time of hiring.
What qualifications does Motorola Solutions expect for Customer Support roles?
Most Customer Support roles at Motorola Solutions involve supporting communications technology used by public safety agencies and enterprise clients. Employers typically look for experience with enterprise hardware, software troubleshooting, or technical account management. A bachelor's degree in a technical or business field strengthens H-1B eligibility, since USCIS requires the role to qualify as a specialty occupation.
How do I apply for Customer Support jobs at Motorola Solutions?
You can apply directly through Motorola Solutions' careers site or find open roles through Migrate Mate, which filters for positions with confirmed sponsorship history. When applying, tailor your application to the specific communications or public safety context of the role. After submitting, expect a recruiter screen followed by technical and behavioral interviews focused on client-facing support scenarios.
How do I plan my timeline if Motorola Solutions sponsors my H-1B for a Customer Support role?
USCIS opens H-1B registration each March, with cap-subject approvals taking effect October 1. If you're hired outside that window, you may need to work on OPT or another interim status until the next fiscal year. Factor in additional time if Motorola Solutions pursues an employment-based Green Card, since PERM labor certification with the DOL typically adds 12 to 24 months before I-140 filing.
See which Customer Support at Motorola Solutions employers are hiring and sponsoring visas right now.
Search Customer Support at Motorola Solutions Jobs