Customer Service Management Jobs at Oakley with Visa Sponsorship

Requisition ID: 908577

Store #: 00B834 Johnson Creek

Position: Full-Time

Total Rewards: Benefits/Incentive Information

At Oakley, we believe everyone in the world can and will become better. We’re cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you’re free to be the best version of yourself is when you can Be Who You Are.

With us, you’ll be part of a team that’s influencing athletes, whether they’re running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more. Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Store Manager contributes to Oakley's success by leading a team of store employees to create and maintain the Oakley Experience for our internal and external customers. The Store Manager directs and supervises the workforce, makes staffing decisions, ensures customer satisfaction, manages the store's financial performance, and sustains brand equity.

MAJOR DUTIES AND RESPONSIBILITIES

• Delivers excellent customer service and demonstrates a high degree of professionalism.
• Achieves high levels of sales performance and results.
• Recruits and hires top talent to meet store and company needs.
• Provides feedback through ongoing training, counseling, assessments and setting challenging goals to improve employee performance.
• Manages all employees in execution of daily tasks to maximize sales.
• Manages all visual standards in the store, including merchandise presentation, signage, lighting and general maintenance.
• Reviews operational reports and records to ensure adherence to Company policies and procedures, monitors store profitability and manages payroll matrix.
• Monitors and reviews inventory levels and paperwork in order to ensure accuracy of store inventory.
• Oversees compliance of Sales Consultants, Specialized Consultants and Sales Supervisors with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales, record-keeping procedures and overall maintenance of the store.
• Helps solve problems that affect the store's service, efficiency and productivity.
• Assists with all staff responsibilities as the workday may require.

BASIC QUALIFICATIONS

• 3+ years of retail sales experience within a specialty environment
• 1+ years of retail management experience
• Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends and holidays
• Strong communication skills (verbal & written), including strong relationship building skills
• Ability to develop and train staff, build relationships and utilize skills of staff most appropriately
• Ability to be on your feet most of the day or moving on the sales floor or stock room
• Ability to maneuver merchandise and lift up to 40 lbs.
• Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis

PREFERRED QUALIFICATIONS

• Knowledge of Oakley and its products
• Outgoing, enthusiastic and sports-minded individual
• Bilingual

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.