Customer Program Manager Jobs at SBM Management Services with Visa Sponsorship
Customer Program Manager jobs at SBM Management Services sit at the intersection of client relations and operational oversight within facilities and outsourcing services. SBM has a track record of sponsoring international candidates for these positions, making it a realistic target for F-1 and H-1B visa holders building a U.S. career in program management.
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Get Access To All JobsTitle:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
See all Customer Program Manager Jobs at SBM Management Services
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Program Manager Jobs at SBM Management Services.
Get Access To All JobsTips for Finding Customer Program Manager Jobs at SBM Management Services
Frame Your Credentials Around Contract Management
SBM's Customer Program Manager roles emphasize multi-site client accountability and service delivery metrics. Translate your academic or international experience into those terms on your resume before you apply, using outcome-driven language tied to contract scope and client retention.
Target Postings Tied to Facility Operations
SBM staffs Customer Program Managers against specific client accounts in janitorial, maintenance, and facility services. Filter open roles by operational sector rather than title alone so you're applying to postings that reflect active client contracts, not placeholder requisitions.
Confirm OPT or CPT Eligibility Before Your First Interview
SBM actively hires on F-1 OPT and CPT for program management functions. Before your first interview, verify your remaining OPT days or confirm your CPT authorization period covers the expected start date so you can state your work authorization timeline clearly when asked.
Browse Verified Sponsoring Employers on Migrate Mate
Search Migrate Mate to surface Customer Program Manager openings at SBM Management Services filtered by visa type. Applying through a curated board removes guesswork about whether a specific posting is tied to a role SBM has historically sponsored.
Raise H-1B Filing Timelines Early in Negotiations
H-1B cap-subject petitions must be filed by April 1 for an October 1 start. If your OPT expires before October and SBM is your H-1B sponsor, confirm the cap-gap provision applies to your situation so there's no gap in your work authorization during USCIS processing.
Understand the LCA Requirement Before Your Offer Letter
SBM must file a Labor Condition Application with the DOL before submitting your H-1B petition. Ask your HR contact where the role sits in that process once you reach the offer stage, since LCA certification timelines affect when your official start date can be set.
Frequently Asked Questions
Does SBM Management Services sponsor H-1B visas for Customer Program Managers?
Yes, SBM Management Services has sponsored H-1B visas for Customer Program Manager roles. Sponsorship for this function reflects the company's need to retain qualified program management talent within its facilities and outsourcing operations. Candidates should confirm sponsorship availability for a specific posting during the recruiter screen, as not every open role is tied to an active sponsorship commitment.
How do I apply for Customer Program Manager jobs at SBM Management Services?
You can find and apply for Customer Program Manager openings at SBM Management Services through Migrate Mate, which filters listings by visa sponsorship type so you can target roles that match your work authorization. When applying, tailor your resume to SBM's service delivery context, emphasizing multi-site client management, operational reporting, and contract performance experience relevant to facilities and outsourcing environments.
Which visa types does SBM Management Services commonly use for Customer Program Manager hires?
SBM Management Services sponsors H-1B visas and also hires Customer Program Managers on F-1 OPT and F-1 CPT. TN visa sponsorship is also available for qualifying Canadian and Mexican nationals in eligible professional categories. The right visa type depends on your nationality, degree field, and where you are in your authorization timeline, so clarify which pathway applies to your situation early in the process.
What qualifications does SBM Management Services expect for Customer Program Manager roles?
SBM typically looks for candidates with a bachelor's degree in business, operations management, or a related field, combined with direct experience managing client accounts or service contracts. Familiarity with KPI reporting, multi-site coordination, and vendor or subcontractor oversight is valued given the facilities and outsourcing context. Program management certifications can strengthen an application but are generally not a hard requirement.
How do I plan my timeline when pursuing H-1B sponsorship through SBM Management Services?
The H-1B lottery registration window opens in March and cap-subject petitions must be filed by April 1 for an October 1 start date. If you're on F-1 OPT, the cap-gap rule may allow you to continue working while your petition is pending. Coordinate with SBM's HR team well before the March window to ensure your I-129 petition can be prepared, filed, and processed in time.