Technician Jobs at Skydio with Visa Sponsorship
Technician roles at Skydio sit at the intersection of advanced drone hardware and precision assembly, requiring hands-on expertise with cutting-edge autonomous systems. Skydio has a consistent track record of sponsoring work visas for qualified Technicians, making it a genuine option for international candidates in the aerospace and defense space.
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Get Access To All JobsINTRODUCTION
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
ABOUT THE ROLE
Location Preference: This role is based in Tokyo, Japan and candidates must be willing and able to work onsite five days per week. As a Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio business and government customers. You’ll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You’ll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage/configuration optimization, and 1st/3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight or media streaming issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions.
HOW YOU’LL MAKE AN IMPACT
- Act as the conduit between Skydio and our Enterprise customers or partners and proactively respond to all types of technical support questions in a timely manner.
- Work closely with Skydio internal teams to become an expert on Skydio’s products, processes, specifications, and product roadmap, especially concerning communication interactions with Skydio autonomy feature behavior. Collaborate with internal teams such as Product to familiarize yourself with our product specifications, features and capabilities and be able to influence the product roadmap as this role will involve a significant amount of non-networking specific product issues.
- Working cross-functionally with Technical, Product, Engineering, Logistics and Go-To-Market teams ensuring proper prioritization of all customer issues and escalations.
- Troubleshoot networking issues using your knowledge of the Internet Protocol Suite, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure.
- Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed.
BASIC QUALIFICATIONS
- Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
- Assertive self-starter with excellent interpersonal and written communication skills.
- Familiarity with RMA, spares, logistics or other repair workflows is a plus.
- Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus.
- At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles.
- Experience with scripting languages such as Bash, PHP, Python a plus.
- Strong understanding of Network Security and IPsec implemented across multiple networks.
- Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network.
- Experience with optimizing media streaming over mixed wireless networks.
- Some experience in Linux operating systems is preferred.
- Hands-on experience with a variety of Network diagnostic tools.
- Bilingual and fluent in English and Japanese.
- Willing to travel 20-40% of the working year.
- Willing to work flexible hours and schedule, including after-hours based on the time difference with headquarters which is based in the west coast of the U.S.
- Experience working cross-functionally across engineering, ops, product, and go-to-market teams.
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/
INTRODUCTION
Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users, from utility inspectors to first responders, soldiers in battlefield scenarios, and beyond.
ABOUT THE ROLE
Location Preference: This role is based in Tokyo, Japan and candidates must be willing and able to work onsite five days per week. As a Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio business and government customers. You’ll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You’ll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage/configuration optimization, and 1st/3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight or media streaming issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions.
HOW YOU’LL MAKE AN IMPACT
- Act as the conduit between Skydio and our Enterprise customers or partners and proactively respond to all types of technical support questions in a timely manner.
- Work closely with Skydio internal teams to become an expert on Skydio’s products, processes, specifications, and product roadmap, especially concerning communication interactions with Skydio autonomy feature behavior. Collaborate with internal teams such as Product to familiarize yourself with our product specifications, features and capabilities and be able to influence the product roadmap as this role will involve a significant amount of non-networking specific product issues.
- Working cross-functionally with Technical, Product, Engineering, Logistics and Go-To-Market teams ensuring proper prioritization of all customer issues and escalations.
- Troubleshoot networking issues using your knowledge of the Internet Protocol Suite, cellular modems and wireless point-to-point radios in everything from Enterprise to IoT infrastructure.
- Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed.
BASIC QUALIFICATIONS
- Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape.
- Assertive self-starter with excellent interpersonal and written communication skills.
- Familiarity with RMA, spares, logistics or other repair workflows is a plus.
- Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus.
- At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles.
- Experience with scripting languages such as Bash, PHP, Python a plus.
- Strong understanding of Network Security and IPsec implemented across multiple networks.
- Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network.
- Experience with optimizing media streaming over mixed wireless networks.
- Some experience in Linux operating systems is preferred.
- Hands-on experience with a variety of Network diagnostic tools.
- Bilingual and fluent in English and Japanese.
- Willing to travel 20-40% of the working year.
- Willing to work flexible hours and schedule, including after-hours based on the time difference with headquarters which is based in the west coast of the U.S.
- Experience working cross-functionally across engineering, ops, product, and go-to-market teams.
At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws.
For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/
See all 28+ Technician at Skydio jobs
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Get Access To All JobsTips for Finding Technician Jobs at Skydio Jobs
Document hands-on drone or UAV experience
Skydio builds autonomous drones for defense and public safety, so your resume needs to reflect direct experience with UAV systems, avionics, or precision electromechanical assembly. Certifications like IPC-A-610 or J-STD-001 signal the quality standard Skydio expects from Technicians.
Target Skydio's defense-cleared technician openings
Skydio holds defense contracts, and some Technician roles require or prefer U.S. security clearance eligibility. International candidates on nonimmigrant visas are generally ineligible for cleared roles, so filter job listings carefully and focus on the non-cleared hardware and production Technician positions.
Align your visa category to the role's education requirements
Technician positions often require an associate degree or equivalent vocational training rather than a four-year degree. That affects which visa category fits, since H-1B requires a specialty occupation tied to a bachelor's-level field, while TN or F-1 OPT pathways may be more straightforward for Technician-level work.
Confirm OPT authorization covers your Technician specialty
If you're on F-1 OPT, your authorized employment must match your degree field. An electronics engineering technology degree supporting a Technician role at an aerospace employer is a stronger STEM OPT justification than a general science degree, giving you up to 36 months of work authorization through USCIS before H-1B sponsorship is needed.
Start your H-1B conversation before your OPT expires
H-1B cap-subject filings open in March for an October 1 start date. If your OPT runs out before October, your employer can file a cap-gap extension through USCIS to bridge the gap. Raise the H-1B timeline with Skydio's recruiting team during the offer stage, not after you've accepted.
Use Migrate Mate to find open Technician roles at Skydio
Sponsorship-eligible Technician roles at Skydio can be hard to identify across general job boards. Migrate Mate filters specifically for visa-sponsoring employers in aerospace and defense, so you can target Skydio's open Technician positions without sorting through listings that won't support your visa status.
Technician at Skydio jobs are hiring across the US. Find yours.
Find Technician at Skydio JobsFrequently Asked Questions
Does Skydio sponsor H-1B visas for Technicians?
Yes, Skydio has sponsored H-1B visas for technical roles. Whether a specific Technician position qualifies depends on whether USCIS classifies it as a specialty occupation, which generally requires a bachelor's degree in a directly related field. Roles involving advanced avionics, systems integration, or engineering-level technical work are more likely to meet that threshold than general assembly positions.
Which visa types are commonly used for Technician roles at Skydio?
F-1 OPT and STEM OPT are common entry points for recent graduates, offering up to 36 months of work authorization before H-1B sponsorship is needed. TN visas are available to Canadian and Mexican citizens in qualifying technical categories. For longer-term sponsorship, Skydio has filed under H-1B and employment-based Green Card categories including EB-2 and EB-3, which covers skilled workers and professionals.
What qualifications does Skydio expect for Technician roles?
Skydio's Technician roles typically require hands-on experience with UAV hardware, electromechanical systems, or precision assembly in an aerospace or defense environment. Familiarity with IPC soldering standards, testing equipment, and CAD-based documentation is frequently referenced in job descriptions. An associate degree or vocational certification in electronics, avionics, or a related field strengthens your application, though equivalent industry experience is often accepted.
How do I apply for Technician jobs at Skydio?
You can browse and apply for Technician openings at Skydio through Migrate Mate, which filters specifically for visa-sponsoring employers in aerospace and defense. Before applying, confirm the role is listed as non-classified, since defense-cleared positions are generally not accessible to nonimmigrant visa holders. Tailor your resume to highlight UAV hardware experience and any IPC or aviation-related certifications relevant to Skydio's product lines.
How do I time my visa sponsorship process when starting at Skydio?
If you're transitioning from F-1 OPT to H-1B, the cap-subject H-1B filing window opens in March each year for an October 1 start. If your OPT authorization expires before October 1, USCIS cap-gap protection allows you to remain employed while the petition is pending. Raise the sponsorship timeline with Skydio's HR team before accepting your offer so both parties are aligned on filing deadlines and any gap periods.
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