Solar Energy Solutions Visa Sponsorship Jobs USA
Solar Energy Solutions operates in the Construction & Real Estate sector, where specialized technical roles often require visa sponsorship. The company has a history of sponsoring H-1B visas and supporting F-1 OPT and CPT candidates, making it a viable target for international job seekers pursuing careers in the solar and clean energy space.
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Get Access To All JobsPosition Summary
As the primary point of contact for most customers, the O&M Administrator plays a critical role in our customer experience and setting the stage for continued service. This role coordinates service activities, managing customer support requests, and ensuring efficient execution of warranty and repair processes. This position helps maximize technician productivity, supports revenue generation through service opportunities, and ensures a high level of customer satisfaction.
Who This role is for:
This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, or automotive sales. If you've worked in a structured environment taking inbound calls, scheduling customers, and using CRM systems, you likely already have some of the core skills needed to succeed here. Solar experience is a huge plus, but training is provided for the right candidate. This role is in office Monday to Friday 8am to 5pm. You'll be the go-to expert in this function at a smaller, purpose-driven solar company, where your ideas and initiative matter. It's a chance to apply your skills in a more flexible, meaningful setting—helping people in their energy independence.
Key Responsibilities Include, but are not limited to:
Scheduling & Coordination:
- Schedule and dispatch O&M service work to maximize technician efficiency and utilization
- Coordinate appointments with customers and internal teams
- Adjust schedules as needed based on priorities, weather, and urgency
Helpdesk & Customer Support:
- Serve as the primary point of contact for O&M service requests
- Provide helpdesk support by troubleshooting issues and routing tickets appropriately
- Communicate clearly and professionally with customers regarding service updates
Ticket Management & Invoicing:
- Manage O&M service tickets from creation to closeout
- Ensure accurate documentation of work performed
- Coordinate and process customer invoicing in a timely manner
- Track job costs and ensure proper billing
Skills & Competencies
- VERY Strong organizational and time management skills
- Ability to prioritize and multitask in a fast-paced environment
- Excellent communication and customer service skills
- Detail-oriented with strong follow-through
- Proficient in Microsoft Office and service management software
- Problem-solving mindset with a proactive approach
Key Performance Indicators (KPIs)
- Technician utilization and schedule efficiency
- Ticket response and resolution times
- Warranty claim turnaround time and reimbursement accuracy
- Customer satisfaction
Benefits
- Competitive salary based on skills and personal and company performance bonus system
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Company 401K
- Company ESOP
- Paid Holidays
About Solar Energy Solutions
Formed in 2006, Solar Energy Solutions delivers high-quality renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois and West Virginia. Our goal is to be the defining player in all areas of solar development in Kentucky and the surrounding states, make a tangible difference to society by building a new clean energy economy and do that through the creation of well-paid stable sustainable jobs. We specialize in the engineering, procurement and construction (EPC) of residential, commercial, institutional and utility photovoltaic systems. Our personnel are the best in the region, holding specialized licenses and certifications in all relevant renewable fields. We are growing fast and want people with skills and stretch to come with us on this exciting growth journey that is only just beginning.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Position Summary
As the primary point of contact for most customers, the O&M Administrator plays a critical role in our customer experience and setting the stage for continued service. This role coordinates service activities, managing customer support requests, and ensuring efficient execution of warranty and repair processes. This position helps maximize technician productivity, supports revenue generation through service opportunities, and ensures a high level of customer satisfaction.
Who This role is for:
This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, or automotive sales. If you've worked in a structured environment taking inbound calls, scheduling customers, and using CRM systems, you likely already have some of the core skills needed to succeed here. Solar experience is a huge plus, but training is provided for the right candidate. This role is in office Monday to Friday 8am to 5pm. You'll be the go-to expert in this function at a smaller, purpose-driven solar company, where your ideas and initiative matter. It's a chance to apply your skills in a more flexible, meaningful setting—helping people in their energy independence.
Key Responsibilities Include, but are not limited to:
Scheduling & Coordination:
- Schedule and dispatch O&M service work to maximize technician efficiency and utilization
- Coordinate appointments with customers and internal teams
- Adjust schedules as needed based on priorities, weather, and urgency
Helpdesk & Customer Support:
- Serve as the primary point of contact for O&M service requests
- Provide helpdesk support by troubleshooting issues and routing tickets appropriately
- Communicate clearly and professionally with customers regarding service updates
Ticket Management & Invoicing:
- Manage O&M service tickets from creation to closeout
- Ensure accurate documentation of work performed
- Coordinate and process customer invoicing in a timely manner
- Track job costs and ensure proper billing
Skills & Competencies
- VERY Strong organizational and time management skills
- Ability to prioritize and multitask in a fast-paced environment
- Excellent communication and customer service skills
- Detail-oriented with strong follow-through
- Proficient in Microsoft Office and service management software
- Problem-solving mindset with a proactive approach
Key Performance Indicators (KPIs)
- Technician utilization and schedule efficiency
- Ticket response and resolution times
- Warranty claim turnaround time and reimbursement accuracy
- Customer satisfaction
Benefits
- Competitive salary based on skills and personal and company performance bonus system
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid time off
- Company 401K
- Company ESOP
- Paid Holidays
About Solar Energy Solutions
Formed in 2006, Solar Energy Solutions delivers high-quality renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois and West Virginia. Our goal is to be the defining player in all areas of solar development in Kentucky and the surrounding states, make a tangible difference to society by building a new clean energy economy and do that through the creation of well-paid stable sustainable jobs. We specialize in the engineering, procurement and construction (EPC) of residential, commercial, institutional and utility photovoltaic systems. Our personnel are the best in the region, holding specialized licenses and certifications in all relevant renewable fields. We are growing fast and want people with skills and stretch to come with us on this exciting growth journey that is only just beginning.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Roles at Solar Energy Solutions
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Get Access To All JobsTips for Finding Solar Energy Solutions Visa Sponsorship Jobs USA
Target engineering and technical roles first
Solar Energy Solutions' sponsorship activity is concentrated in technical disciplines. Focus your search on roles in electrical engineering, energy systems, and project development, where specialty occupation requirements align most closely with H-1B eligibility criteria.
Start with OPT or CPT to build your case
Solar Energy Solutions sponsors F-1 OPT and CPT candidates, giving international students a direct entry point. Securing an internship or post-graduation role on OPT builds internal credibility, which strengthens your position when the company considers H-1B sponsorship.
Understand the Construction & Real Estate hiring cycle
In construction and real estate, hiring often aligns with project pipelines and seasonal demand. Apply during periods of project ramp-up, typically early in the calendar year, when Solar Energy Solutions is most likely staffing new technical teams.
Verify sponsorship history before applying
Not all roles at Solar Energy Solutions will come with guaranteed sponsorship. Use Migrate Mate to filter by verified sponsorship history so you're applying to companies with a confirmed track record, not just a stated willingness to sponsor.
Highlight renewable energy domain knowledge
Solar Energy Solutions operates in a specialized corner of the construction sector. Candidates who demonstrate familiarity with solar installation, energy modeling, or sustainability compliance are more likely to be seen as hard to replace, which supports the sponsorship business case.
Prepare for a longer internal approval process
Smaller or mid-size sponsors in the construction and real estate industry often require additional internal approvals before committing to H-1B sponsorship. Budget extra lead time and confirm sponsorship intent explicitly during the offer negotiation stage.
Frequently Asked Questions
Does Solar Energy Solutions sponsor H-1B visas?
Yes, Solar Energy Solutions sponsors H-1B visas. The company has an active sponsorship track record in the Construction & Real Estate industry, particularly for technical and engineering roles that qualify as specialty occupations. If you're targeting H-1B sponsorship, confirm the specific role's eligibility with the hiring team during the interview process.
What visa types does Solar Energy Solutions sponsor?
Solar Energy Solutions sponsors H-1B visas and supports F-1 OPT and CPT candidates, making it accessible to both recent international graduates and experienced professionals seeking long-term work authorization. TN visas are also listed among supported types, which may be relevant for Canadian and Mexican nationals in qualifying roles.
Which departments or roles at Solar Energy Solutions are most likely to receive visa sponsorship?
Sponsorship at Solar Energy Solutions is most likely for technical roles that meet H-1B specialty occupation standards, such as electrical engineers, energy systems analysts, and project engineers. Roles requiring a specific bachelor's degree or higher in a relevant field are the strongest candidates. Business or administrative roles are less commonly sponsored.
How do I find open visa-sponsored jobs at Solar Energy Solutions?
Migrate Mate is the most reliable way to find verified visa-sponsored roles at Solar Energy Solutions. Unlike general job boards, Migrate Mate filters opportunities by actual sponsorship history, so you can confirm Solar Energy Solutions is actively hiring international candidates rather than relying on unverified claims in job postings.
How do I time my application to Solar Energy Solutions for the best chance at H-1B sponsorship?
H-1B petitions must be filed by April 1 for an October 1 start date, so you'll want an offer in hand by February or March at the latest. Solar Energy Solutions' hiring in construction and renewable energy often tracks project cycles, so applying in the first quarter of the year aligns with both the company's staffing needs and USCIS deadlines.