Customer Service Jobs at Stryker with Visa Sponsorship
Stryker's Customer Service teams support clinicians, hospital systems, and distributors across its medical device portfolio. The company has a consistent track record of sponsoring work visas for Customer Service professionals, making it a realistic target if you're building a U.S. career in the medical device industry.
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Get Access To All JobsWhy join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Position Title: Trauma Sales Representative
Schedule & On-Call Requirements
This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.
What you will do
As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating/emergency room consultations. You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need arises. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons. They trust you to provide advice and training on products and tools used to save lives. As a Trauma Sales Representative who does what is necessary and live out your mission to change lives by selling Stryker products that are making healthcare better.
What you need
- Bachelor’s Degree or 4+ years experience in a clinical healthcare or sales role (or a combination of the two)
- 3+ years of sales experience preferred
- Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Excellent organizational skills and knowledge in the use of current office technologies (MSOffice suite, databases, etc.)
- Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial)
- Must be comfortable in emergency/operating room environments
- Ability to participate in and attend sales meetings and professional association meetings outside regular business hours, as required
- Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures
- Commission only: This role is 100% commission and is eligible for bonuses + benefits.
This role is 100% commission and is eligible for bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
Position Title: Trauma Sales Representative
Schedule & On-Call Requirements
This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.
What you will do
As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare professionals. You live your work, feeding off the extreme demands of trauma, not counting hours but rather lives impacted. A person who is energized by chaos, you organize your materials and sort possible solutions quickly during operating/emergency room consultations. You take great pride in meticulously managing and maintaining your inventory of products and are prepared to assist a customer whenever the need arises. Your knowledge not only of your own products, but of competitors’ offerings, builds credibility with surgeons. They trust you to provide advice and training on products and tools used to save lives. As a Trauma Sales Representative who does what is necessary and live out your mission to change lives by selling Stryker products that are making healthcare better.
What you need
- Bachelor’s Degree or 4+ years experience in a clinical healthcare or sales role (or a combination of the two)
- 3+ years of sales experience preferred
- Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Excellent organizational skills and knowledge in the use of current office technologies (MSOffice suite, databases, etc.)
- Experience in building and maintaining relationships (with surgeons & hospitals in respective areas would be beneficial)
- Must be comfortable in emergency/operating room environments
- Ability to participate in and attend sales meetings and professional association meetings outside regular business hours, as required
- Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures
- Commission only: This role is 100% commission and is eligible for bonuses + benefits.
This role is 100% commission and is eligible for bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
See all 247+ Customer Service at Stryker jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Stryker roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Stryker Jobs
Frame Your Experience Around Clinical Workflows
Stryker's Customer Service roles often sit at the intersection of logistics, technical support, and hospital operations. Tailor your resume to show experience with medical or regulated-industry environments, not just general customer support.
Target Roles Tied to Specific Product Divisions
Stryker hires Customer Service professionals across divisions like Orthopaedics, Endoscopy, and Spine. Applying to a division whose products align with your background strengthens your fit and gives hiring managers a concrete reason to prioritize your candidacy.
Understand How TN Status Works for This Role
Canadian and Mexican nationals may qualify for TN status for certain Customer Service roles if the position meets DOL occupational criteria. Verify the job description maps to a qualifying TN category before relying on it as your sponsorship pathway.
Use Migrate Mate to Find Open Roles Filtered by Visa Type
Stryker posts Customer Service openings across multiple locations and divisions simultaneously. Use Migrate Mate to filter Stryker's active listings by the visa types you need, so you're applying to positions where sponsorship is already confirmed.
Anticipate the PERM Timeline If You Want Long-Term Status
If your goal is a Green Card through EB-2 or EB-3, PERM labor certification adds 12 to 24 months to the process. Raise your long-term sponsorship intent during the offer stage so Stryker's immigration team can plan the filing sequence from the start.
Customer Service at Stryker jobs are hiring across the US. Find yours.
Find Customer Service at Stryker JobsFrequently Asked Questions
Does Stryker sponsor H-1B visas for Customer Service?
Yes, Stryker sponsors H-1B visas for Customer Service roles where the position qualifies as a specialty occupation under USCIS criteria. Because H-1B approval depends on the specific job duties and degree requirements, it's worth confirming with the recruiter that the role you're targeting has been approved for H-1B sponsorship before accepting an offer.
Which visa types does Stryker commonly sponsor for Customer Service roles?
Stryker sponsors H-1B, TN, F-1 OPT, F-1 CPT, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for qualifying roles. For Customer Service positions, F-1 OPT and H-1B are the most common paths for recent graduates, while TN is an option for Canadian and Mexican nationals whose role meets DOL occupational categories.
How do I apply for Customer Service jobs at Stryker?
You can search Stryker's careers portal directly or use Migrate Mate to browse Stryker's open Customer Service roles filtered by the visa type you need. When applying, tailor your resume to the specific product division, since Stryker's Customer Service function spans Orthopaedics, Endoscopy, Spine, and other units that each have distinct technical requirements.
What qualifications does Stryker look for in Customer Service candidates?
Stryker typically looks for candidates with a bachelor's degree and experience in a regulated or clinical environment. Familiarity with hospital procurement processes, medical device terminology, or ERP systems used in healthcare supply chains is a strong differentiator. Roles closer to the clinical side may also require comfort engaging directly with surgical teams or biomedical staff.
How do I time my application around visa deadlines?
If you're on F-1 OPT, the H-1B cap-subject filing window opens in March for an October 1 start date, so you need an offer in hand by late February at the latest. If your OPT expires before October 1, confirm with Stryker's immigration team whether a cap-gap extension or a cap-exempt filing through a nonprofit affiliate is available to bridge the gap.
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