Customer Success Jobs at Stryker with Visa Sponsorship
Stryker hires Customer Success professionals to support hospitals, surgical centers, and clinicians using its medical device portfolio. The company has a consistent record of sponsoring work visas for this function, making it a realistic target if you need employer sponsorship to build a career in the U.S. medical device industry.
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Get Access To All JobsWhy join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
The Regional Manager, Customer Success leads a geographically distributed team of Customer Success professionals supporting Smart Care’s largest and most strategic customers. This role owns customer outcomes across a defined region, including adoption, retention, expansion, and overall customer health. As a member of the Smart Care Go-to-Market team, we aspire to sustain Stryker's Smart Hospital Platform using approaches our customers rave about. We do this through clear communication, exemplifying professionalism, driving consistency, and empowering customers.
What you will do:
- Lead, coach, and develop a regional team of Customer Success Managers
- Own customer health, renewal readiness, and expansion outcomes
- Hire, onboard, and train high-performing customer success professionals
- Partner with Sales, Customer Excellence, Technical Support, Marketing and Engineering
- Act as escalation point for critical customer issues within your region, supporting team on customer and internal meetings as needed
- Develop regional processes, metrics, and reporting
What you need:
Required:
- Bachelors degree required
- Minimum 8 years in customer success or account management with min 3 years leading teams, mentoring, and/or coaching
- Ability to travel as needed (20%)
Preferred:
- Healthcare industry and enterprise SaaS experience.
- Excellent project management skills.
- Demonstrated experience with customer success software tools and CRM systems.
- Experience with Stryker Digital solutions
- Demonstrated history of managing difficult customer situations with positive outcomes.
Posted April 21, 2026
Posted Date: 04/21/2026
This role will be posted for a minimum of 3 days.
United States of America Pay Ranges:
- USN: $102,600 - $171,000 USD Annual
- US5: $107,700 - $179,600 USD Annual
- US10: $112,900 - $188,100 USD Annual
- US15: $118,000 - $196,600 USD Annual
- US20: $123,100 - $205,200 USD Annual
- US30: $133,400 - $222,300 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Why join Stryker?
Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.
Job description
We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more: US Stryker employee benefits.
The Regional Manager, Customer Success leads a geographically distributed team of Customer Success professionals supporting Smart Care’s largest and most strategic customers. This role owns customer outcomes across a defined region, including adoption, retention, expansion, and overall customer health. As a member of the Smart Care Go-to-Market team, we aspire to sustain Stryker's Smart Hospital Platform using approaches our customers rave about. We do this through clear communication, exemplifying professionalism, driving consistency, and empowering customers.
What you will do:
- Lead, coach, and develop a regional team of Customer Success Managers
- Own customer health, renewal readiness, and expansion outcomes
- Hire, onboard, and train high-performing customer success professionals
- Partner with Sales, Customer Excellence, Technical Support, Marketing and Engineering
- Act as escalation point for critical customer issues within your region, supporting team on customer and internal meetings as needed
- Develop regional processes, metrics, and reporting
What you need:
Required:
- Bachelors degree required
- Minimum 8 years in customer success or account management with min 3 years leading teams, mentoring, and/or coaching
- Ability to travel as needed (20%)
Preferred:
- Healthcare industry and enterprise SaaS experience.
- Excellent project management skills.
- Demonstrated experience with customer success software tools and CRM systems.
- Experience with Stryker Digital solutions
- Demonstrated history of managing difficult customer situations with positive outcomes.
Posted April 21, 2026
Posted Date: 04/21/2026
This role will be posted for a minimum of 3 days.
United States of America Pay Ranges:
- USN: $102,600 - $171,000 USD Annual
- US5: $107,700 - $179,600 USD Annual
- US10: $112,900 - $188,100 USD Annual
- US15: $118,000 - $196,600 USD Annual
- US20: $123,100 - $205,200 USD Annual
- US30: $133,400 - $222,300 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
See all 28+ Customer Success at Stryker jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Stryker roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Stryker Jobs
Frame your clinical knowledge as business value
Stryker's Customer Success roles sit at the intersection of clinical education and account retention. Highlighting experience training clinicians on medical devices or managing post-sale support in healthcare settings signals readiness for the role before sponsorship even comes up.
Target roles tied to specific product divisions
Stryker's Customer Success openings are often scoped to a product line, such as orthopedics, neurovascular, or surgical equipment. Applying to a division where your background matches the device category strengthens your case and shortens the time from interview to offer.
Clarify your visa category early in recruiter conversations
H-1B and TN eligibility depend on your role being classified as a specialty occupation. For Customer Success at Stryker, a degree in biomedical engineering, life sciences, or a related field reinforces that classification. Raise your status clearly so recruiters can loop in HR before extending an offer.
Understand when PERM filing affects your timeline
If you're targeting a Green Card through EB-2 or EB-3, PERM labor certification requires Stryker to run a supervised recruitment process through DOL. This process typically takes 12 to 18 months, so asking about the company's green card sponsorship policy during the offer stage is practical, not premature.
Use Migrate Mate to find active Customer Success openings at Stryker
Sponsorship-eligible roles at large medical device companies aren't always labeled clearly on general job boards. Use Migrate Mate to filter for Customer Success positions at Stryker that align with your visa type and avoid spending time on listings that won't support sponsorship.
Align your OPT or CPT start date with Stryker's onboarding cycles
F-1 students using OPT have a 60-day grace period once employment ends. Stryker typically onboards in cohorts tied to fiscal quarters. Confirm your OPT authorization dates match the intended start date before signing an offer to avoid gaps that require amended USCIS filings.
Customer Success at Stryker jobs are hiring across the US. Find yours.
Find Customer Success at Stryker JobsFrequently Asked Questions
Does Stryker sponsor H-1B visas for Customer Success?
Yes, Stryker sponsors H-1B visas for Customer Success roles where the position qualifies as a specialty occupation. Roles requiring a bachelor's degree or higher in a relevant field, such as biomedical engineering, life sciences, or business, typically meet that standard. You'll want to confirm the specific role's requirements with the recruiter before the offer stage, as job titles and degree requirements vary across Stryker's product divisions.
How do I apply for Customer Success jobs at Stryker?
You can apply directly through Stryker's careers site or find verified sponsorship-eligible openings on Migrate Mate. When applying, tailor your resume to the specific product division, such as orthopedics or neurovascular, and highlight any experience supporting clinical users or managing post-sale relationships in a healthcare or medical device context. Sponsorship requirements are best raised during the recruiter screening call, not in the application itself.
Which visa types does Stryker commonly sponsor for Customer Success roles?
Stryker sponsors H-1B visas for full-time Customer Success positions and supports TN visas for Canadian and Mexican nationals in qualifying specialty occupations. F-1 OPT and CPT are accommodated for students transitioning into the workforce. For candidates pursuing permanent residence, Stryker has sponsored EB-2 and EB-3 Green Card pathways through PERM labor certification, though green card sponsorship is typically offered after an employee has been in role for a period of time.
What qualifications does Stryker expect for Customer Success roles?
Stryker's Customer Success positions generally require a bachelor's degree in a relevant field, clinical or technical familiarity with medical devices, and experience managing relationships with healthcare professionals or hospital systems. Roles supporting surgical or implant products often prefer candidates with hands-on clinical exposure. Strong communication skills and the ability to train end users on device usage are consistently valued across the function.
How do I time my H-1B sponsorship with a Customer Success offer from Stryker?
H-1B cap-subject petitions can only be filed once per year, with USCIS accepting registrations in March for an October 1 start date. If you receive an offer outside that window and aren't already H-1B exempt, you may need to bridge status using OPT or a cap-exempt pathway. Confirming your current visa status and any remaining authorized stay with Stryker's HR team early in the process prevents offer timelines from colliding with USCIS filing deadlines.
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