Customer Service Management Jobs at Sunbelt Rentals with Visa Sponsorship
Customer Service Management roles at Sunbelt Rentals involve leading branch-level service teams across a national equipment rental network. Sunbelt has a track record of sponsoring international candidates for management positions in this function, with pathways available through both employment-based Green Cards and work authorization programs.
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Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Branch Manager
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Have overall responsibility for the performance of a multi-million dollar revenue business
- Leverage your current leadership skills to build a success driven team
- Build a successful career with a multi-unit or sales leadership career track
Sunbelt Rentals—the fastest growing rental business in North America—is seeking a Branch Manager.
The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit. This includes leading all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including achievement of financial and performance goals. The role is also responsible for the unit's operational and financial reporting functions.
Education or experience that prepares you for success:
- Business Management degree with at least 1 year of Rental Industry experience OR 3-4 years of Rental Industry experience
- Must have a valid driver’s license and acceptable driving record history
Knowledge/Skills/Abilities you may rely on
- Strong leadership and communication skills
- Understanding of P&L and other key financial controls
- Experience in outside sales or other experience in negotiation and influencing
- Experience in construction or industrial markets helpful
- High level of accountability, time management and willingness to learn all aspects of the business
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager
Base Pay Range: $70,000.00 - 110,000.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
Join Our Team!
Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
Job Description Summary
Branch Manager
Are you seeking an entrepreneurial, empowering workplace that allows you to:
- Have overall responsibility for the performance of a multi-million dollar revenue business
- Leverage your current leadership skills to build a success driven team
- Build a successful career with a multi-unit or sales leadership career track
Sunbelt Rentals—the fastest growing rental business in North America—is seeking a Branch Manager.
The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit. This includes leading all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including achievement of financial and performance goals. The role is also responsible for the unit's operational and financial reporting functions.
Education or experience that prepares you for success:
- Business Management degree with at least 1 year of Rental Industry experience OR 3-4 years of Rental Industry experience
- Must have a valid driver’s license and acceptable driving record history
Knowledge/Skills/Abilities you may rely on
- Strong leadership and communication skills
- Understanding of P&L and other key financial controls
- Experience in outside sales or other experience in negotiation and influencing
- Experience in construction or industrial markets helpful
- High level of accountability, time management and willingness to learn all aspects of the business
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.
Related experience may include: Operations Manager, Sales Manager, Director of Sales, Director of Operations, District Manager, Rental Manager, Store Manager, Business Development Manager
Base Pay Range: $70,000.00 - 110,000.00
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance, as well as flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement):
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.
See all 52+ Customer Service Management at Sunbelt Rentals jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at Sunbelt Rentals roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Sunbelt Rentals Jobs
Frame your experience around fleet operations
Sunbelt Rentals prioritizes managers who understand high-volume equipment rental environments. When preparing your resume, tie your customer service leadership experience to inventory coordination, equipment availability, and contractor-facing support rather than retail or hospitality contexts.
Confirm TN eligibility before applying
If you hold Canadian or Mexican citizenship, TN status may be the fastest path into a Sunbelt management role. Check that your job title and duties align with a qualifying TN category before your offer letter is finalized, since reclassifying a title post-offer creates delays.
Target branches with active hiring cycles
Sunbelt operates hundreds of regional branches, and hiring authority for Customer Service Management roles often sits at the district level. Use Migrate Mate to filter open positions by location and identify branches with consistent management openings, which signals active headcount approval.
Clarify Green Card pathway timing upfront
Sunbelt sponsors EB-2 and EB-3 Green Cards, but PERM labor certification for management roles can take 12 to 18 months before USCIS even receives the petition. Raise the sponsorship conversation during the offer stage, not after you have started, so both timelines align from the beginning.
Document OPT or CPT authorization for immediate starts
Sunbelt sponsors F-1 OPT and CPT, which means you can start in a qualifying role while the company evaluates long-term sponsorship options. Have your EAD card and I-20 with updated OPT or CPT authorization in hand before your first day to avoid an E-Verify hold.
Prepare references from high-transaction environments
Sunbelt's customer service teams handle contractor accounts, equipment damage disputes, and logistics coordination under pressure. Professional references who can speak to your performance in operationally complex or high-transaction service environments carry significantly more weight than general management references.
Customer Service Management at Sunbelt Rentals jobs are hiring across the US. Find yours.
Find Customer Service Management at Sunbelt Rentals JobsFrequently Asked Questions
Does Sunbelt Rentals sponsor H-1B visas for Customer Service Managements?
Sunbelt Rentals' primary sponsorship pathways for Customer Service Management roles are employment-based Green Cards (EB-2 and EB-3) rather than H-1B visas. H-1B sponsorship for management positions in the rental and leasing industry is less common because the specialty occupation standard requires a direct connection between a specific degree field and the role's core duties, which can be harder to establish for generalist management functions.
Which visa types are commonly used for Customer Service Management roles at Sunbelt Rentals?
Sunbelt Rentals sponsors F-1 OPT, F-1 CPT, TN visas, and employment-based Green Cards for this role type. F-1 OPT is frequently used for recent graduates entering management tracks, while TN is an efficient option for Canadian and Mexican citizens. Longer-term candidates typically move toward EB-2 or EB-3 Green Card sponsorship through the PERM labor certification process.
What qualifications and experience does Sunbelt Rentals expect for Customer Service Management roles?
Sunbelt typically looks for candidates with prior experience managing service or operations teams in equipment rental, construction supply, fleet management, or related industries. Strong familiarity with contractor accounts, branch-level P&L, and team scheduling is valued. A bachelor's degree in business or operations strengthens your profile, particularly if you're pursuing a Green Card pathway that requires demonstrating educational equivalency during PERM.
How do I apply for Customer Service Management jobs at Sunbelt Rentals?
You can browse open Customer Service Management positions at Sunbelt Rentals directly through Migrate Mate, which filters roles by visa sponsorship type and location so you can identify branches actively hiring international candidates. Once you identify a target role, apply through Sunbelt's careers portal and reference your work authorization status clearly in your application to avoid screening delays.
How long does the sponsorship process take for a Customer Service Management role at Sunbelt Rentals?
If you're on F-1 OPT, you can start working immediately while Sunbelt evaluates long-term sponsorship. TN visa processing for Canadian citizens at a port of entry can be completed in a single day. EB-2 or EB-3 Green Card sponsorship through PERM typically takes two to four years from filing to approval, depending on your country of birth and USCIS processing backlogs.
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