Guest Coordinator Jobs at Ulta with Visa Sponsorship
Guest Coordinator jobs at Ulta sit at the intersection of customer experience and store operations, typically requiring strong interpersonal skills and a retail-focused background. Ulta has an established track record of sponsoring international candidates across multiple visa categories for this function, making it a viable target for work-authorized job seekers.
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Get Access To All JobsOverview:
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Overview:
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging—even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
- Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
- Courteously handle sales, refunds and exchanges.
- Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
- Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
- Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
- Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
- Maintain prompt, regular attendance.
People
- Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
- Create awareness around stylists’ personal goals through communication and collaboration with the entire team to drive success.
- Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
- Identify guests’ needs by observing consultations and ensuring each service guest receives a 360° experience.
- Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
- Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
- Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
- Attend mandatory trainings and meetings to enable continuous professional development.
Process
- Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
- Adhere to Ulta Beauty’s dress code.
- Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
- In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
- Communicate any supply needs to the EM, ensuring guest-readiness at all times.
- Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
- Protect company assets by following loss prevention best practices and providing exceptional guest service.
- Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
- Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
- Demonstrate significant competency in sales, products, and service
- Ability to build and maintain strong customer relationships
- Strong communication skills
- Ability to troubleshoot
- Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
- Continuous lifting and/or moving up to 10 lbs. during shift
- Continuous coordination and manipulation of objects during shift
- Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About:
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
See all 42+ Guest Coordinator Jobs at Ulta
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Guest Coordinator Jobs at Ulta.
Get Access To All JobsTips for Finding Guest Coordinator Jobs at Ulta
Frame your retail experience for specialty occupation
Guest Coordinator roles at Ulta require demonstrating that your background aligns with a specialty occupation standard. Highlight any degree in business, hospitality, or communications and connect it directly to the coordination and client experience functions in the job description.
Identify stores with high coordinator turnover
Ulta operates hundreds of locations nationwide and posts Guest Coordinator openings frequently. Target stores in markets with high retail demand, where recurring openings signal that hiring managers are accustomed to processing sponsorship paperwork alongside standard onboarding.
Confirm OPT eligibility before your interview
If you're on F-1 status, verify that your OPT authorization covers the Guest Coordinator role before accepting an offer. Retail coordination work qualifies under most STEM and general OPT categories, but confirming your I-20 dates prevents offer rescissions during onboarding.
Ask HR about TN eligibility during the offer stage
Canadian and Mexican nationals should raise TN visa eligibility directly with Ulta's HR team once you reach the offer stage. TN classification for management or professional roles moves faster than PERM-backed categories and doesn't require DOL approval, which can accelerate your start date significantly.
Understand Ulta's PERM timeline for permanent sponsorship
EB-2 and EB-3 sponsorship through Ulta involves a PERM labor certification filed with DOL before USCIS receives the immigrant petition. Processing can run well over a year, so negotiate your start date and temporary visa bridge with HR before signing any offer letter.
Use Migrate Mate to filter verified Ulta openings
Not every Guest Coordinator posting on general job boards reflects confirmed sponsorship willingness. Use Migrate Mate to filter Ulta openings by visa type so you're only applying to roles where sponsorship has been verified, saving time and reducing the risk of a disappointing conversation late in the process.
Frequently Asked Questions
Does Ulta sponsor H-1B visas for Guest Coordinators?
Ulta's sponsorship activity for Guest Coordinator roles centers more heavily on EB-2, EB-3, F-1 OPT, F-1 CPT, and TN visa categories than on H-1B visa. H-1B sponsorship for this role type is less common in retail because the specialty occupation threshold is harder to establish for coordinator-level positions. If H-1B is your only pathway, discuss the role's degree requirements directly with Ulta's HR team before advancing through the interview process.
Which visa types does Ulta commonly use for Guest Coordinator roles?
Ulta sponsors Guest Coordinators across F-1 OPT, F-1 CPT, TN, EB-2, and EB-3 visa categories. F-1 OPT is the most practical entry point for recent graduates since it doesn't require employer-initiated petitions upfront. TN is the fastest path for Canadian and Mexican nationals with qualifying credentials. EB-2 and EB-3 represent Ulta's long-term permanent residency sponsorship track, typically initiated after you've established tenure in the role.
How do I apply for Guest Coordinator jobs at Ulta?
Browse open Guest Coordinator positions on Ulta's careers portal or through Migrate Mate, which filters verified sponsorship-eligible openings by visa type. Tailor your application to emphasize guest-facing experience, scheduling or coordination responsibilities, and any retail operations exposure. Once you reach the phone screen stage, proactively mention your visa status so sponsorship logistics can be confirmed before the final interview round.
What qualifications does Ulta expect for Guest Coordinator candidates?
Ulta typically looks for candidates with prior retail or customer service experience, strong organizational skills, and comfort managing scheduling or front-of-store coordination. A bachelor's degree in business, hospitality, or a related field strengthens your sponsorship case for employment-based visa categories. Bilingual candidates, particularly Spanish speakers, have a competitive edge in high-traffic Ulta markets where guest communication volume is elevated.
How do I time my application around my visa status expiration?
Start your application process at least four to six months before your current authorization expires. If you're transitioning off CPT to OPT, confirm your OPT start date with your DSO before accepting an offer since Ulta's onboarding timelines in retail can move quickly. For PERM-backed categories, build in buffer time given that DOL processing alone can stretch beyond twelve months before USCIS even receives the immigrant petition.