Customer Service Jobs at United Rentals with Visa Sponsorship
Customer Service roles at United Rentals put you on the front line of one of the largest equipment rental operations in the country, handling everything from fleet inquiries to job site logistics. United Rentals has a track record of sponsoring foreign nationals across multiple visa categories for this function.
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INTRODUCTION
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As Branch Manager in the Power/HVAC Division of United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and drivers. You'll ensure enthusiastic and informed customer service. And you will build a profitable location with your business and management skills, ambition and competitive spirit.
Sound challenging and fun? We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of your employees, your branch and the work we all do in providing the equipment that helps build our communities.
ROLE AND RESPONSIBILITIES
What you'll do:
- Manage overall branch operations to ensure safety, productivity, customer service and profitability
- Oversee sales efforts and business initiatives
- Prepare reports, including profit and loss statements, monthly operating reviews, yearly budgets and other reports detailing operational status
- Manage personnel matters
- Oversee all safety matters, including audits, safety training, OSHA compliance, DOT regulations and drug and alcohol testing
- Other duties assigned as needed
BASIC QUALIFICATIONS
Requirements:
- Bachelor’s Degree Preferred
- Minimum 5 years of successful business management experience with profit and loss responsibility at a branch or other individual profit center
- An understanding of business accounting principles and budget preparation
- Strong sales and customer service experience required, outside sales experience preferred
- Strong knowledge of mechanical, hydraulic, diesel, pneumatic and other systems
- Effective leadership, motivational, organizational and communication skills
- Proficient computer skills and experience using Microsoft Office
- Knowledge and experience in the equipment rental industry preferred
- Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
PREFERRED QUALIFICATIONS
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings.
For Canadian benefits, click here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
COMPENSATION RANGE
$83,065.00 - $132,905.00

INTRODUCTION
Great company. Great people. Great opportunities.
If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!
As Branch Manager in the Power/HVAC Division of United Rentals, you'll be the leader of a major business enterprise. You'll have the opportunity to hire and motivate an amazing team in various roles, from sales and service to maintenance and drivers. You'll ensure enthusiastic and informed customer service. And you will build a profitable location with your business and management skills, ambition and competitive spirit.
Sound challenging and fun? We'll provide the tools, the technology and the support you need to do the job right. You'll be proud of your employees, your branch and the work we all do in providing the equipment that helps build our communities.
ROLE AND RESPONSIBILITIES
What you'll do:
- Manage overall branch operations to ensure safety, productivity, customer service and profitability
- Oversee sales efforts and business initiatives
- Prepare reports, including profit and loss statements, monthly operating reviews, yearly budgets and other reports detailing operational status
- Manage personnel matters
- Oversee all safety matters, including audits, safety training, OSHA compliance, DOT regulations and drug and alcohol testing
- Other duties assigned as needed
BASIC QUALIFICATIONS
Requirements:
- Bachelor’s Degree Preferred
- Minimum 5 years of successful business management experience with profit and loss responsibility at a branch or other individual profit center
- An understanding of business accounting principles and budget preparation
- Strong sales and customer service experience required, outside sales experience preferred
- Strong knowledge of mechanical, hydraulic, diesel, pneumatic and other systems
- Effective leadership, motivational, organizational and communication skills
- Proficient computer skills and experience using Microsoft Office
- Knowledge and experience in the equipment rental industry preferred
- Valid driver's license with acceptable driving record
This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.
PREFERRED QUALIFICATIONS
Why join us?
We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
- Paid Parental Leave
- United Compassion Fund
- Employee Discount Program
- Career Development & Promotional Opportunities
- Additional Vacation Buy Up Program (US Only)
- Early Wage Access through Payactiv (US Hourly Only)
- Paid Sick Leave
- An inclusive and welcoming culture
Explore our comprehensive U.S. benefit offerings.
For Canadian benefits, click here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.
COMPENSATION RANGE
$83,065.00 - $132,905.00
See all 244+ Customer Service at United Rentals jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at United Rentals roles.
Get Access To All JobsTips for Finding Customer Service Jobs at United Rentals Jobs
Frame your experience around fleet logistics
United Rentals Customer Service roles center on equipment availability, rental agreements, and job site coordination. Tailor your resume to show experience managing complex customer accounts or coordinating inventory, not just general service interactions.
Verify your OPT authorization covers branch work
F-1 OPT authorizes employment in your field of study. If your degree is in business or operations, confirm with your DSO that Customer Service at an equipment rental company qualifies before you accept an offer.
Target branch locations in construction-heavy markets
United Rentals operates heavily in markets with active construction and infrastructure projects. Branches in those regions tend to have higher Customer Service hiring volume, which correlates with stronger sponsorship activity for this function.
Ask HR specifically about H-1B petition timing
H-1B cap-subject petitions must be filed by April 1 for an October 1 start. If you receive an offer after the filing window closes, negotiate a conditional start tied to the next fiscal year cycle before signing.
Search confirmed sponsoring employers on Migrate Mate
Filter by rental and leasing industry and Customer Service roles on Migrate Mate to surface verified open positions at companies with a sponsorship history. This saves time you'd otherwise spend cold-applying to employers who won't file.
Prepare your TN documentation if you qualify
Canadian and Mexican nationals in qualifying business roles can pursue TN status at the port of entry with an offer letter and supporting credential documents. TN doesn't require USCIS pre-approval, which significantly compresses your start-date timeline.
Customer Service at United Rentals jobs are hiring across the US. Find yours.
Find Customer Service at United Rentals JobsFrequently Asked Questions
Does United Rentals sponsor H-1B visas for Customer Service?
Yes, United Rentals has a documented history of sponsoring H-1B visas, including for Customer Service functions. Cap-subject H-1B petitions are subject to the annual lottery, so timing your offer and USCIS filing around the April 1 deadline is critical. Discuss petition timelines explicitly with the hiring manager or HR before accepting an offer.
How do I apply for Customer Service jobs at United Rentals?
You can apply directly through United Rentals' careers portal or browse their open Customer Service positions on Migrate Mate, which filters specifically for roles with visa sponsorship history. When applying, flag your visa status early in the process so HR can route your application to the appropriate team. United Rentals posts Customer Service roles across branch and corporate locations nationwide.
Which visa types does United Rentals commonly use for Customer Service roles?
United Rentals has sponsored H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Card pathways including EB-2 and EB-3 for eligible workers. For Customer Service specifically, F-1 OPT is a common entry point for recent graduates, with some employees later transitioning to H-1B sponsorship through the annual lottery process.
What qualifications does United Rentals expect for Customer Service roles?
Most Customer Service positions at United Rentals require experience in account management, equipment rental, or operations-adjacent service roles. Familiarity with rental agreement processes, CRM platforms, or construction industry workflows strengthens your application. Roles vary from branch-level counter service to corporate account support, so the experience bar shifts depending on the specific position and location.
How long does the sponsorship process take for Customer Service hires at United Rentals?
Timeline depends heavily on the visa category. F-1 OPT authorization can allow you to start within your existing 60 or 90-day unemployment window. H-1B requires filing by April 1 with an October 1 work start, so cap-subject candidates may wait six months or more from offer to first day. TN and J-1 processing is significantly faster, sometimes completed at the port of entry or within weeks.
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