Customer Support Representative Jobs at UVEye with Visa Sponsorship
UVEye builds AI-powered vehicle inspection systems, and Customer Support Representatives here work at the intersection of complex hardware-software products and enterprise clients. The company has a track record of sponsoring international talent across multiple visa categories for this function, making it a credible target if you need work authorization.
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Get Access To All JobsAt UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We are looking for a Sales Development Representative to join the Demand Generation team. This position can be based remote with eastern time zone preferred or in our Teaneck, NJ office. This role will focus on identifying and prospecting potential customers, setting up meetings, and advancing the sales process. You will work closely with the Sales and Marketing teams to ensure alignment in sales messaging and strategy.
A day in the life and how you’ll make an impact:
- Take ownership for fulfilling daily, weekly, & monthly quotas
- Schedule 4-6 new meetings per week
- Follow the outlined process & use our tools
- Be successful in getting past the "gatekeeper" to the person intended
- Follow up on cancellations to attempt to reschedule them
- Keep detailed notes on calls and update information in our customer relationship management software
- Secondary responsibility is attention-to-detail - take notes and update information in Salesforce
- Maintain discretion and confidential information
- Strong customer service and friendly manner
BASIC QUALIFICATIONS
Requirements:
- Ability to communicate over the phone with a variety of prospective customers and variety of personalities
- This is a support role— you must be a team player, have a positive and helpful attitude, maintain calm demeanor, talk to prospective customers over the phone, communicate clearly, and be able to set appointments with prospective customers
- Engage active listening and rebuttal tactics; gathering relevant information, quickly documenting information, and transitioning to the next call - with renewed confidence that you will set an appointment with each new call
- Must be able to accept constructive feedback and learn to improve techniques in setting appointments, discussing information
- Ability to communicate verbally clearly and professionally in English with a variety of users over the phone
PREFERRED QUALIFICATIONS
Ideally, we’re looking for:
- Experience in the automotive industry working in or selling to dealerships
- Experience with Salesforce or similar CRM tools
BENEFITS
Benefits we offer:
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $65,000 to $75,000. In addition, this position is also eligible for performance bonuses each quarter.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
ROLE AND RESPONSIBILITIES
We are looking for a Sales Development Representative to join the Demand Generation team. This position can be based remote with eastern time zone preferred or in our Teaneck, NJ office. This role will focus on identifying and prospecting potential customers, setting up meetings, and advancing the sales process. You will work closely with the Sales and Marketing teams to ensure alignment in sales messaging and strategy.
A day in the life and how you’ll make an impact:
- Take ownership for fulfilling daily, weekly, & monthly quotas
- Schedule 4-6 new meetings per week
- Follow the outlined process & use our tools
- Be successful in getting past the "gatekeeper" to the person intended
- Follow up on cancellations to attempt to reschedule them
- Keep detailed notes on calls and update information in our customer relationship management software
- Secondary responsibility is attention-to-detail - take notes and update information in Salesforce
- Maintain discretion and confidential information
- Strong customer service and friendly manner
BASIC QUALIFICATIONS
Requirements:
- Ability to communicate over the phone with a variety of prospective customers and variety of personalities
- This is a support role— you must be a team player, have a positive and helpful attitude, maintain calm demeanor, talk to prospective customers over the phone, communicate clearly, and be able to set appointments with prospective customers
- Engage active listening and rebuttal tactics; gathering relevant information, quickly documenting information, and transitioning to the next call - with renewed confidence that you will set an appointment with each new call
- Must be able to accept constructive feedback and learn to improve techniques in setting appointments, discussing information
- Ability to communicate verbally clearly and professionally in English with a variety of users over the phone
PREFERRED QUALIFICATIONS
Ideally, we’re looking for:
- Experience in the automotive industry working in or selling to dealerships
- Experience with Salesforce or similar CRM tools
BENEFITS
Benefits we offer:
- Competitive Medical, Dental, Vision.
- Company 401k Match.
- 20 PTO days, Company paid holidays.
- Career growth as we scale across the US.
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $65,000 to $75,000. In addition, this position is also eligible for performance bonuses each quarter.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
Check out our Life at UVeye page to learn more about the employee experience.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
See all 36+ Customer Support Representative at UVEye jobs
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Get Access To All JobsTips for Finding Customer Support Representative Jobs at UVEye Jobs
Document Technical Product Fluency Early
UVEye's support roles require communicating about AI-driven vehicle inspection systems to enterprise clients. Before applying, build familiarity with computer vision or SaaS support workflows and document that experience clearly on your resume so hiring managers see immediate fit.
Ask About Sponsorship Scope During Interviews
Once you reach the offer stage, ask directly whether UVEye sponsors your specific visa category for this role. Some employers sponsor certain categories only at senior levels, so confirming scope before accepting avoids a late-stage misalignment.
Use Migrate Mate to Filter Open Roles
UVEye posts Customer Support Representative openings across multiple locations. Use Migrate Mate to filter specifically for UVEye roles that match your visa type, so you're only spending time on positions where sponsorship is already confirmed and active.
Prepare for TN Category Verification at the Border
If you're Canadian or Mexican and pursuing a TN visa, the support analyst or computer systems analyst category is the most defensible fit for this type of role. Carry a detailed offer letter outlining technical duties, because border officers verify occupational alignment on the spot.
Customer Support Representative at UVEye jobs are hiring across the US. Find yours.
Find Customer Support Representative at UVEye JobsFrequently Asked Questions
Does UVEye sponsor H-1B visas for Customer Support Representatives?
UVEye's documented sponsorship activity for Customer Support Representatives focuses on EB-2, EB-3, F-1 OPT, F-1 CPT, and TN pathways rather than H-1B. If H-1B sponsorship is your primary need, ask the recruiting team directly during the interview process to confirm current policy for this specific role level.
Which visa types does UVEye commonly sponsor for Customer Support Representatives?
UVEye has sponsored F-1 OPT and F-1 CPT for students and recent graduates, TN for Canadian and Mexican nationals, and employment-based Green Card pathways including EB-2 and EB-3 for longer-term hires. The right category depends on your nationality, education level, and where you are in your immigration journey.
What qualifications does UVEye expect for Customer Support Representative roles?
UVEye's Customer Support Representatives typically need a background in technical support, SaaS platforms, or enterprise software, given that the product involves AI-powered vehicle inspection hardware and software. Strong communication skills, experience managing B2B client relationships, and comfort escalating complex technical issues to engineering teams are consistently valued across their open positions.
How do I apply for Customer Support Representative jobs at UVEye?
You can browse current Customer Support Representative openings at UVEye through Migrate Mate, which filters roles by visa sponsorship type so you can confirm eligibility before applying. When you apply, tailor your resume to highlight technical support experience and product knowledge relevant to AI or hardware-software systems, as UVEye's roles are more specialized than typical SaaS support positions.
How do I plan my timeline if UVEye offers me a Customer Support Representative role with visa sponsorship?
Timeline depends heavily on your visa category. F-1 OPT authorization can take USCIS up to 90 days to process, so apply for it before your graduation date. TN status can be granted same-day at a port of entry. EB-3 PERM-based sponsorship typically runs one to two years from filing through approval, so start those conversations with your UVEye HR contact early.
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