Customer Service Jobs at UVEye with Visa Sponsorship
UVEye builds AI-powered vehicle inspection systems, and its Customer Service team plays a direct role in supporting dealership and fleet clients across the U.S. The company sponsors several visa categories for qualifying roles, making it a realistic target for international candidates with relevant technical support or account management backgrounds.
See All Customer Service at UVEye JobsOverview
Showing 5 of 40+ Customer Service Jobs at UVEye jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 40+ Customer Service Jobs at UVEye
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at UVEye.
Get Access To All JobsINTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Field Service Engineer to join our growing US Operations Team. In this hands-on, high-impact role, you’ll lead on-site installations, directing contractors as the Lead FSE, and serve as the primary technical point of contact for our customers. You’ll play a critical role in delivering a seamless installation experience while maintaining safety, quality, and operational excellence. This role requires strong leadership, clear communication, and the ability to think on your feet in a fast-paced, constantly evolving environment. You’ll ensure that our systems are installed correctly, functioning reliably, and meeting customer expectations.
A day in the life and how you’ll make an impact:
- Act as the on-site lead during new system installations, directing third-party contractors and ensuring high-quality execution
- Troubleshoot hardware and software issues in real-time, resolving challenges under pressure
- Perform routine and emergency maintenance services across client sites
- Ensure full compliance with safety protocols and proactively identify potential risks
- Review site layouts using AutoCAD, ensuring feasibility and accuracy
- Write clear and thorough technical documentation, including installation and service reports
- Serve as the face of UVeye in the field, providing excellent customer service and managing client expectations with professionalism and confidence
BASIC QUALIFICATIONS
- 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment
- Proven experience leading teams or contractors during technical installations
- Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies
- Working knowledge of Linux-based systems and basic networking principles
- Demonstrated ability to write installation, service, and maintenance procedures
- Previous experience using AutoCAD or Autodesk to generate and interpret site layouts
- Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly
- Customer-first mindset and a high degree of resilience and adaptability under pressure
- Strong safety mindset and ability to enforce compliance at every stage of the job
- Willingness to travel up to 90% across the US
- Valid driver’s license
PREFERRED QUALIFICATIONS
- Experience working in startup companies
- Certified electrician diploma
- Degree in Mechanical Engineering
- Experience with CAD software
- Experience in automotive industry
- Additional scripting or troubleshooting knowledge
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision
- Company 401k Match
- 20 PTO days, Company paid holidays
- Career growth as we scale across the US
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $32/hr – $38/hr.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
INTRODUCTION
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we have pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more. Our growing global team of over 200 employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We’re looking for a Field Service Engineer to join our growing US Operations Team. In this hands-on, high-impact role, you’ll lead on-site installations, directing contractors as the Lead FSE, and serve as the primary technical point of contact for our customers. You’ll play a critical role in delivering a seamless installation experience while maintaining safety, quality, and operational excellence. This role requires strong leadership, clear communication, and the ability to think on your feet in a fast-paced, constantly evolving environment. You’ll ensure that our systems are installed correctly, functioning reliably, and meeting customer expectations.
A day in the life and how you’ll make an impact:
- Act as the on-site lead during new system installations, directing third-party contractors and ensuring high-quality execution
- Troubleshoot hardware and software issues in real-time, resolving challenges under pressure
- Perform routine and emergency maintenance services across client sites
- Ensure full compliance with safety protocols and proactively identify potential risks
- Review site layouts using AutoCAD, ensuring feasibility and accuracy
- Write clear and thorough technical documentation, including installation and service reports
- Serve as the face of UVeye in the field, providing excellent customer service and managing client expectations with professionalism and confidence
BASIC QUALIFICATIONS
- 4+ years of experience as a Field Engineer or Field Technician in hardware/software installation and deployment
- Proven experience leading teams or contractors during technical installations
- Strong hands-on skills across civil works, networking, electrical wiring, and mechanical assemblies
- Working knowledge of Linux-based systems and basic networking principles
- Demonstrated ability to write installation, service, and maintenance procedures
- Previous experience using AutoCAD or Autodesk to generate and interpret site layouts
- Excellent communication and interpersonal skills; able to lead discussions and provide direction clearly
- Customer-first mindset and a high degree of resilience and adaptability under pressure
- Strong safety mindset and ability to enforce compliance at every stage of the job
- Willingness to travel up to 90% across the US
- Valid driver’s license
PREFERRED QUALIFICATIONS
- Experience working in startup companies
- Certified electrician diploma
- Degree in Mechanical Engineering
- Experience with CAD software
- Experience in automotive industry
- Additional scripting or troubleshooting knowledge
BENEFITS WE OFFER
- Competitive Medical, Dental, Vision
- Company 401k Match
- 20 PTO days, Company paid holidays
- Career growth as we scale across the US
COMPENSATION
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $32/hr – $38/hr.
WHY UVeye
- Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
- Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
- Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
See all 40+ Customer Service at UVEye jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at UVEye roles.
Get Access To All JobsTips for Finding Customer Service Jobs at UVEye Jobs
Align your background to UVEye's client base
UVEye serves automotive dealerships and fleet operators, so Customer Service experience in SaaS, hardware support, or B2B technical environments translates directly. Frame your resume around client onboarding, issue resolution, and account retention, not generic service roles.
Verify your OPT or CPT authorization before applying
If you're on F-1 status, confirm your OPT authorization is active and matches a Customer Service role under your field of study before submitting applications. Gaps between graduation and OPT start can delay offers, so file with DSO early.
Ask about the sponsorship pathway during your first interview
UVEye sponsors both employment-based Green Card categories and TN visas for Canadian and Mexican nationals. Ask the recruiter which pathway applies to your situation early, so there are no surprises when an offer is extended.
Prepare supporting documentation before the offer stage
For EB-2 or EB-3 sponsorship, USCIS and DOL require employer-led PERM labor certification before the immigrant visa petition. Having your degree transcripts, employment records, and credential evaluations ready shortens the back-and-forth once your employer initiates the process.
Target UVEye's active Customer Service openings through Migrate Mate
UVEye posts Customer Service roles across multiple channels. Use Migrate Mate to filter specifically for UVEye positions where visa sponsorship is confirmed, so you're applying to openings where immigration support is already part of the hiring plan.
Use the TN visa if you qualify for a faster start date
Canadian and Mexican nationals in qualifying professional categories can enter under TN status without a cap or lottery. If UVEye's Customer Service role maps to a TN-eligible occupation, this path avoids the multi-year EB-2 or EB-3 backlog and can get you started quickly.
Customer Service at UVEye jobs are hiring across the US. Find yours.
Find Customer Service at UVEye JobsFrequently Asked Questions
Does UVEye sponsor H-1B visas for Customer Service?
UVEye's documented sponsorship activity for Customer Service roles centers on employment-based Green Card categories (EB-2 and EB-3), F-1 OPT, F-1 CPT, and TN visas rather than H-1B. If you're on H-1B status, it's worth asking the recruiter directly whether the specific role qualifies, as sponsorship decisions depend on the position's duties and the employer's legal assessment.
Which visa types are commonly used for Customer Service roles at UVEye?
UVEye has sponsored F-1 OPT and F-1 CPT for students and recent graduates, TN visas for Canadian and Mexican nationals in eligible professional categories, and EB-2 or EB-3 Green Card pathways for longer-term employment. The right category depends on your nationality, education, and how the role is classified by the company's immigration counsel.
What qualifications or experience does UVEye expect for Customer Service roles?
UVEye's Customer Service positions typically require experience supporting enterprise or B2B clients, often in a technology, SaaS, or hardware environment. Familiarity with automotive industry workflows, CRM tools, and technical troubleshooting strengthens your application. Roles focused on onboarding or account management may expect a bachelor's degree, which is also relevant if you're pursuing employment-based sponsorship.
How do I apply for Customer Service jobs at UVEye?
Browse UVEye's Customer Service openings on Migrate Mate, where listings are filtered for confirmed visa sponsorship eligibility. Once you identify a role, apply directly through UVEye's hiring portal. Address your visa status clearly in your application or early in the recruiter conversation so sponsorship is confirmed before you invest time in the full interview process.
How long does the visa sponsorship process take for a Customer Service role at UVEye?
Timeline depends on the visa type. F-1 OPT can be active within days of your start date if USCIS has already approved your EAD. TN status for Canadian nationals can be obtained at the border on your first day. EB-2 and EB-3 Green Card sponsorship involves PERM labor certification with DOL, followed by USCIS petition filing, and can take several years depending on your country of birth and priority date.
See which Customer Service at UVEye employers are hiring and sponsoring visas right now.
Search Customer Service at UVEye Jobs