Customer Service Jobs at Whatnot with Visa Sponsorship
Whatnot hires Customer Service professionals to support a fast-moving live commerce platform, and the company has a consistent track record of sponsoring work visas across multiple categories for this function. If you're on a work visa or need sponsorship, Whatnot is a realistic target.
See All Customer Service at Whatnot JobsOverview
Showing 5 of 34+ Customer Service Jobs at Whatnot jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 34+ Customer Service Jobs at Whatnot
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Jobs at Whatnot.
Get Access To All JobsINTRODUCTION
🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
ROLE
The Warehouse team is responsible for driving the best possible customer experience through order fulfillment, hand authentication, timeliness, and problem solving. Thinking quick on your feet and persevering through new problems is imperative to this team. As part of this team you will be tasked with doing anything possible to make sure our customers receive their orders and refunds as fast as possible. And if something went wrong ensuring that we are doing everything possible to make it right.
- Process inbound and outbound items.
- Hand authenticate valuable collectibles such as Funko Pops, trading cards, etc.
- Issue buyer’s product returns based on defective/damaged items.
- Managing product inventory.
- Host Whatnot live streams to liquidate warehouse inventory.
- Package items with precision and in a timely manner.
- Good physical endurance and stamina including climbing ladders and lifting up to 50 lbs. Able to twist, pull, push, bend, and stand for lengths of time.
- Intermediate to advance knowledge of microsoft office programs used to process orders, manage inventory, and analyze data.
- Assess then resolve issues utilizing a variety of systems, processes and technology (Asana, Zendesk, CRM, etc.).
- Research and investigate new products, listings, sellers and quality concerns.
- Work with other departments to research and resolve open questions.
- Collaborate with management to improve systems and supply chain efficiency.
- Make quick and financially sound decisions around inventory and customer satisfaction.
- Represent the company with integrity, honor, and professionalism.
BASIC QUALIFICATIONS
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
Must Have
A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. Here’s what we’re hoping to see in your background:
- Experience with parcel delivery, marketplace sellers, vendors, social media or supply chain operations.
- Understanding of Ecommerce and Marketplace operations.
- Warehouse located in Scottsdale, Arizona. Reliable transportation required.
- Ambitious, go getter, creative.
- “Figure it out” mindset.
- Positive Customer first attitude.
- Proactive problem-solver and process-improver.
- Desire to enhance your career.
PREFERRED QUALIFICATIONS
Nice To Have
- 4 year degree required plus 1-3 years of experience working in a retail warehouse, stockroom, authenticating collectibles/sneakers/etc.
COMPENSATION
- 3-6 month contract, evaluated afterwards for full-time employment
- Competitive hourly wage
- Stocked breakroom with snacks and beverages
LOCATION
Warehouse located in Scottsdale, Arizona. Reliable transportation required.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Compensation Range: $26.21
INTRODUCTION
🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.
ROLE
The Warehouse team is responsible for driving the best possible customer experience through order fulfillment, hand authentication, timeliness, and problem solving. Thinking quick on your feet and persevering through new problems is imperative to this team. As part of this team you will be tasked with doing anything possible to make sure our customers receive their orders and refunds as fast as possible. And if something went wrong ensuring that we are doing everything possible to make it right.
- Process inbound and outbound items.
- Hand authenticate valuable collectibles such as Funko Pops, trading cards, etc.
- Issue buyer’s product returns based on defective/damaged items.
- Managing product inventory.
- Host Whatnot live streams to liquidate warehouse inventory.
- Package items with precision and in a timely manner.
- Good physical endurance and stamina including climbing ladders and lifting up to 50 lbs. Able to twist, pull, push, bend, and stand for lengths of time.
- Intermediate to advance knowledge of microsoft office programs used to process orders, manage inventory, and analyze data.
- Assess then resolve issues utilizing a variety of systems, processes and technology (Asana, Zendesk, CRM, etc.).
- Research and investigate new products, listings, sellers and quality concerns.
- Work with other departments to research and resolve open questions.
- Collaborate with management to improve systems and supply chain efficiency.
- Make quick and financially sound decisions around inventory and customer satisfaction.
- Represent the company with integrity, honor, and professionalism.
BASIC QUALIFICATIONS
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.
Must Have
A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. Here’s what we’re hoping to see in your background:
- Experience with parcel delivery, marketplace sellers, vendors, social media or supply chain operations.
- Understanding of Ecommerce and Marketplace operations.
- Warehouse located in Scottsdale, Arizona. Reliable transportation required.
- Ambitious, go getter, creative.
- “Figure it out” mindset.
- Positive Customer first attitude.
- Proactive problem-solver and process-improver.
- Desire to enhance your career.
PREFERRED QUALIFICATIONS
Nice To Have
- 4 year degree required plus 1-3 years of experience working in a retail warehouse, stockroom, authenticating collectibles/sneakers/etc.
COMPENSATION
- 3-6 month contract, evaluated afterwards for full-time employment
- Competitive hourly wage
- Stocked breakroom with snacks and beverages
LOCATION
Warehouse located in Scottsdale, Arizona. Reliable transportation required.
💛 EOE
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
Compensation Range: $26.21
See all 34+ Customer Service at Whatnot jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service at Whatnot roles.
Get Access To All JobsTips for Finding Customer Service Jobs at Whatnot Jobs
Tailor your resume to live commerce support
Whatnot's Customer Service roles center on marketplace disputes, seller onboarding, and real-time buyer issues. Frame your experience around high-volume ticket resolution and platform trust rather than traditional retail or call-center language.
Search verified sponsoring employers on Migrate Mate
Use Migrate Mate to filter Customer Service roles at companies with confirmed sponsorship history. This narrows your applications to employers who have already demonstrated willingness to file, saving you time on roles that won't lead to a visa.
Request a start date that accounts for USCIS processing
Standard USCIS processing for an H-1B transfer or new petition can run several months. If you're switching employers or starting fresh, negotiate a start date that gives the company enough runway to file and receive approval before day one.
Customer Service at Whatnot jobs are hiring across the US. Find yours.
Find Customer Service at Whatnot JobsFrequently Asked Questions
Does Whatnot sponsor H-1B visas for Customer Service?
Yes, Whatnot sponsors H-1B visas for Customer Service roles and has an active sponsorship track record across this function. The process requires your employer to file a Labor Condition Application with the DOL and then submit Form I-129 to USCIS. New cap-subject H-1B petitions are subject to the annual lottery, so timing your application cycle matters.
Which visa types does Whatnot commonly sponsor for Customer Service roles?
Whatnot sponsors a range of visa categories for Customer Service positions, including H-1B, E-3 for Australian nationals, TN for Canadian and Mexican professionals, F-1 OPT and CPT for students, J-1 for exchange visitors, and Green Card pathways through EB-2 and EB-3. The right category depends on your nationality, education, and current immigration status.
What qualifications are expected for Customer Service roles at Whatnot?
Whatnot's Customer Service positions typically require experience handling high-volume support in a marketplace or platform environment. Familiarity with dispute resolution, seller or buyer trust workflows, and live commerce operations is valued. Strong written communication and comfort with fast-paced ticketing systems are practical requirements, not just nice-to-haves, given the real-time nature of Whatnot's platform.
How do I apply for Customer Service jobs at Whatnot?
You can browse and apply for Customer Service roles at Whatnot through Migrate Mate, which aggregates open positions and filters by visa sponsorship availability. Before applying, confirm your visa category is among those Whatnot sponsors and tailor your application to highlight marketplace support experience. Responding promptly to recruiter outreach keeps your candidacy active in a competitive pipeline.
How do I manage the timeline between a job offer and visa filing at Whatnot?
Once you receive an offer, Whatnot's HR and legal teams initiate the sponsorship process. For H-1B transfers, USCIS allows you to start work as soon as the new petition is filed under portability rules, assuming you've held H-1B status for at least 180 days. For new petitions, build in time for LCA certification with the DOL before USCIS filing begins.
See which Customer Service at Whatnot employers are hiring and sponsoring visas right now.
Search Customer Service at Whatnot Jobs